Transcript 인지공학 (Cognitive Engineering)

인지공학
(Cognitive Engineering)
2007년 1학기
고려대학교 대학원
수업진행 목차
•
•
•
•
강사 및 학생 소개
2007년 1학기 강의방법
인지공학/인간공학 정의
다음주 수업을 위한 과제
강사소개
• 이름 : 홍 승 권
• 소속 : 충주대학교 산업경영공학과
• 관심분야
– 응용영역 : Transportation, IT 제품
– 이론영역 : Decision Making, Attention,
Sociotechnical System Design, Visual
Performance.
인지공학 강의 방법
• 교재
– Human-Computer Interaction by Dix, Finlay,
Abowd and Beale. Prentice Hall Europe.
– Handbook of Human-Computer Interaction. by
Helander and Prabhu, E lservier Science.
– Cognitive Work Analysis by Vicente, Lawrence
Erlbaum Associates.
– Papers
인지공학 강의 방법
• 평가방법
–
–
–
–
–
출석 10%
참여(수업 중 토의 참여) 10%
과제(수업을 위한 발표준비) 20%
중간고사 20%
기말고사(시험과 프로젝트) 40%
강의 목차
•
•
•
•
•
•
•
Week 1
Week 2
Week 3
Week 4
Week 5
Week 6
Week 7
인지공학의 개요
Task Analysis (GOMS)
Work Domain Analysis (AH)
Control Task Analysis
Human Decision Making
Task Analysis Applications
Exam #1
강의 목차
•
•
•
•
•
•
•
•
•
Week 8
Week 9
Week 10
Week 11
Week 12
Week 13
Week 14
Week 15
Week 16
Presence
Presence Applications
Groupware (CSCW)
CSCW Applications
Display Design
Product Design for the older
Intelligent Vehicle Systems
Final Exam
Project Presentation
Cognitive Engineering
• Cognitive Engineering is an interdisciplinary
approach to designing computerized
systems intended to support human
performance (Roth, Patterson, & Mumaw,
2001).
• It encompasses the fields of human factors,
human-computer interaction, cognitive
psychology, computer science, artificial
intelligence and other related fields.
Cognitive Engineering
• The methods of Cognitive Engineering
consider workers and the tasks they perform
as the central drivers for system design.
• The aim is to develop systems that support
cognitive functions such as problem solving,
planning, decision making, perception,
memory, situation assessment, monitoring,
and prioritizing.
Question that are addressed by
methods of CE:
• What are the goals and constraints of the
application domain?
• What range of tasks do domain practitioners
perform?
• What strategies do the use to perform these
tasks today?
• What factors contribute to task complexity?
• What tools can be provided to facilitate the
work of domain practitioners and achieve
their goals more effectively.
Method
I.A.1
I.A.2
I.A.3
I.A.4
I.A.5
I.A.6
Cognitive
Task
Analysis
I.A.7
I.A.8
I.A.9
I.A.10
I.A.11
Applied Cognitive Task Analysis (ACTA)
Critical Decision Method (CDM)
PARI Method
Skill-Based CTA Framework
Decompose, Network, and Asses (DNA) Method
Task-Knowledge Structures (TKS)
Goal-Directed Task Analysis (GDTA)
Cognitive Function Model (CFM)
Cognitively Oriented Task Analysis (COTA)
Hierarchical Task Analysis (HTA)
Interacting Cognitive Subsystems (ICS)
I.A.12
Knowledge Analysis and Documentation System (KADS)
IA.13
Team CTA Techniques
Smaller
Faster
Better
Knowledge
Elicitation
I.B.1
I.B.2
I.B.3
I.B.4
I.B.5
I.B.6
I.B.7
I.B.8
I.B.9
I.B.10
I.B.11
I.B.12
I.B.13
I.B.14
I.B.15
I.B.16
I.B.17
I.B.18
I.B.19
I.B.20
I.B.21
I.B.22
I.B.23
I.B.24
I.B.25
I.B.26
I.B.27
I.B.28
I.B.29
I.B.30
I.B.31
I.B.32
I.B.33
I.B.34
I.B.35
I.B.36
I.B.37
I.B.38
I.B.39
Method
Unstructured Interviews
Structured Interviews
Step Listing
Group Interview
Questionnaires
Teachback
Field Observations/Ethnographic Methods
Twenty Questions
Discourse/Conversation/Interaction Analysis
Activity Sampling
Think-Aloud Problem-Solving/Protocol Analysis
Retrospective/Aided Recall
Interruption Analysis
Shadowing Another
Shadowing Self
Simulators/Mockups
Exploratory Sequential Data Analysis (ESDA)
Minimal Scenario Technique
Critical Incident Technique (CIT)
Cloze Technique
Critiquing
Crystal Ball/Stumbling Block Technique
Table-Top Analysis
Wizard of Oz Technique
Decision Analysis
Rating and Sorting Tasks
Magnitude Estimation
Repertory Grid Technique
P Sort
Q Sort
Hierarchical Sort
Cluster Analysis
Multidimensional Scaling (MDS)
Likert Scale Elicitation
Structural Analysis Technique
Conceptual Graph Construction
Diagramming
Laddering
Influence Diagram Construction
Smaller
Faster
Better
Method
Computational
Cognitive
Modeling
I.C.
1
I.C.
2
I.C.
3
I.C.
4
I.C.
5
I.C.
6
I.C.
7
I.C.
8
I.C.
9
I.C.
10
I.C.
11
I.C.
12
I.C.
13
Keystroke Level Model (KLM)
CMN-GOMS (Card Moran Newell GOMS)
NGOMSL (Natural GOMS Language)
CAT (Cognitive Analysis Tool)
COGNET
COGENT
ACT-R (Atomic Component of Thought - Rational)
Soar
EPIC (Executive-Process Interactive Control)
Apex
MIDAS (Man Machine Integrated Design and Analysis System)
SAMPLE (Situation Awareness Model for Pilot-in-the-Loop
Evaluation)
OMAR (Operator Model ARchitecture)
Small
er
Fast
er
Bet
ter
Method
Task
Analysis
Computational
Task
Simulation
System
Evaluation
Methods
Theoretical
Frameworks
II.A.
1
II.A.
Behavioral Task Analysis
2
II.A.
3
II.A.
Timeline Analysis
4
II.A.
5
II.B.
Link Analysis
1
II.B.
2
II.B.
3
II.B.
4
II.B.
Operational Sequence Diagrams
Operator Function Model (OFM)
IMPRINT (Improved Performance Research Integration
Tool)
CART (Combat Automation Requirements Testbed)
Micro Saint (System Analysis of Integrated Network of
Tasks)
WinCrew
IPME (Integrated Performance Modeling Environment)
5
III.A
.1
III.A
Heuristic Evaluation
.2
III.A
.3
III.A
Formal Usability Studies
.4
III.A
.5
III.A
Storyboarding
.6
III.A
.7
III.A
Ergonomics Checklists
.8
III.B
.1
III.B
Activity Theory
.2
III.B
.3
III.B
Distributed Cognition
.4
Walk-throughs/Cognitive Walk-throughs/Talk-throughs
Rapid Prototyping
Interface Evaluation Surveys
Contextual Inquiry
Situated Cognition
Naturalistic Decision Making (NDM)
Smalle
r
Faste
r
Bett
er
Method
Human
Reliability
Analysis
Cognitively
Oriented
Methods
SystemOriented
Methods
IV.1
Event Tree Analysis
IV.2
Fault Tree Analysis
IV.3
Failure Modes and Effects Analysis
IV.4
Barrier Analysis
IV.5
Hazard and Operability Analysis (HAZOP)
IV.6
Management Oversight Risk Tree (MORT)
IV.7
Work Safety Analysis
IV.8
Confusion Matrices
IV.9
Operator Action Event Tree
IV.0
Generic Error Modeling System (GEMS)
IV.1
Cognitive Reliability and Error Analysis Method (CREAM)
V.A.
1
V.A.
2
V.A.
3
V.A.
4
V.A.
5
V.B.
1
V.B.
2
V.B.
3
V.B.
4
V.B.
5
Cognitive Work Analysis (CWA)
Applied Cognitive Work Analysis (ACWA)
Cognitive Function Analysis (CFA)
COADE Framework (COgnitive Analysis Design and Evaluation)
Perceptual Control Theory (PCT) Approach
Information Flow Analysis
Functional Flow Analysis
Function Allocation
Mission and Scenario Analysis
Signal Flow Graph Analysis
Smalle
r
Faste
r
Bette
r
다음주 발표준비
• 조 편성
• 12장 : Cognitive Models
–
–
–
–
12.1~12.2 : GOMS
12.3 : Linguistic Model
12.4 ~12.5 : KLM, Three-State Model
12.6 : Cognitive Architectures
• 조별 Paper 준비/발표