Transcript Slide 1
Business Messaging and
Collaboration Service
Enhancing protection for the most valuable
assets of the Knowledge Economy
Hi-tech City facility, Hyderabad
Advantage CtrlS
•
The only data center in India having dual active power sources from two
different power generation plants
•
Tier IV - (system) + (system) Architecture - Fault Tolerant with No Single Point of
Failure
•
Capability to provide 99.995 % SLA (100% Uptime since inception)
•
Six Zone Security System
•
Lean Six Sigma - ITIL Framework
•
High Density IDC capable of handling 24kW racks
•
Attached Office space for Business Continuity
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Carrier Neutral Datacenter
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ISO 20000-1 & 27001 Certified
Messaging System Setup
Mobility
Collaboration
Best of Breed
Technology
Enterprise
Grade
99.995% SLA
Secure &
Reliable
Predictable
The Challenge
96% of companies impacted by Virus / Worm / Trojan attack
75% of all email is spam & growing exponentially
Data security-Data retention- Data retrieval
High capex on Severs/software/licenses/resources etc..
Severe shortage of expert resources
24/7 service availability
Managing/trouble shooting/upgrading the services on regular basis
The Challenge- Contd..
Communication
Mobility
Collaboration
End User
Needs
80% of organizations
believe email is more
important than the
phone
+
41% of Internet users
uses a wireless
laptop or emailenabled cell phone
An estimated 80% of
an enterprise's
information sits on
individual’s
computers
IT Burden
Spam and virus
infected email
account for over 70%
of all email sent today
+
User tolerance for
email downtime is
less than 30 minutes
Security
Sources: Meta Group, Pew Research Center, Gartner,
Service Levels
+
+
IT Pros spend 70%
of their time
maintaining existing
systems
Costs / Mgmt
THE SOLUTION
CtrlS Solution
Integration of Best of Breed email Technologies
High-performance & reliable email systems
Robust secure data storage
Strong antivirus and anti spam protection
Adaptive and Scalable Email Solution
Scalable mail box numbers and sizes
Dedicated Network allowing Full Outlook MAPI
Collaboration services through Sharepoint, CRM
Reduced TCO
Low CAPEX as companies pay per user
No yearly maintenance/upgrade costs
Reliable and Easy Service Delivery
Comprehensive Transition Planning
Ready to Use/ L1 Helpdesk support/ Training
Customer Service Management
World-Class Data Operation Centre
Operational Excellence with skilled resources
24x7 level 2 support
Global Support Email & Live chat option
Get More Done, Anywhere You Are
You can access your business email, any where you are
The Benefits
Microsoft’s Exchange business-class messaging solution is much more than
can get more done, anywhere you are, with benefits like:
e-mail. You
Key benefits to our customers
Offer agility & competitive advantage by offering full-scale services
Capitalize IT Budgets by timely upgrades to business applications.
Budgets would not be wasted on email needs as we handle it for you
Economical services across all areas: facilities, maintenance, hardware,
software, resources, and tools resulting in Low Cost of Ownership
End-users in all regions leverage the same tools, features and quality –
consistent service globally
Eliminate capital expense, get predictable growth costs as the model is
based on Pay-per- User
Improve ability to add new features quickly while insulating against staff
churn and technology change.
High availability with stringent 99.995% SLA commitment
24/7 support on demand
The Stack
Unified Messaging
Services Portfolio
Predictable Costs
End to end Service Model
Enterprise
Messaging
Gateway AV-AS
Solution
SSL
Digital
Certificates
Best of the Breed
Technology and Solution
Partners
Blackberry
Services
Email
Archiving
Real-time
Mobility
Access
extended
over
Blackberry
Email
Archiving
Services with
Regulatory
Compliance
adherences
Instant
Messaging
Partnership
Customization
Share
Point
Document
Collaboration
Web
Collaboration
Strong network of partners
/ resellers for local touch
points
State-of-the-art Network Operations Center (NOC) with 24x7
highly skilled technical resource
Pan India Fully Resilient Access Network
Tier-IV Data Center Facility
Process
Applets
Infrastructure
Applications
MS Exchange
platform
Feature Rich
Clients
Proven
Technology
Messaging
Security
Two Service
Models
Key Features and Functionality
Anti-SPAM
Anti-virus
Data Backup
and Archiving
System and
Network
Security
Message
Recovery and
Retention
24x365
Operations,
Maintenance
and support
Technology Platform
Key Features and Functionality
Anywhere access
Shared Contacts
Shared Calendars
Shared tasks list
Global Address list
Distribution lists
Synchronization
All access points like desktop, laptop and mobile will have the same data and keep
synchronized with servers continuously
Users do need not update every time with your different devices, all the emails are
available on all devices
Security and Service Level
ISO 20000 ITIL Framework certified
ISO 27001 Security certified
ITIL Framework
Incident Management
Change Management
Configuration Management
Release Management
Service Level Management
Availability Management
Capacity Management
IT Service Continuity Mgt
Biometrics
Access
Security
SAN
Storage
System
Checkpoint
Appliances
Power
Management
High Availability
Systems
VALUE
PROPOSITION
CtrlS Value proposition
Minimal or NO up-front investment –NO risk
Substantially increase ARPU (Average Revenue Per User)
Provide additional services – email-Blackberry-sharepoint
Full support by Exchange Server experts
Web based control panel –Ctrl S Navigator
Integrated provisioning, billing and management
99.995% SLA commitment
On demand support Center –Build customer loyalty
All services delivered instantly
Key Considerations
Availability
Integrity
Confidentiality
At Affordable Price
Features / Plans
Basic Plan
Advanced Plan
Professional Windows
Mobility Plan
Professional Blackberry
Plan
Microsoft Direct Push (ActiveSync)
Outlook 2007 License1
Outlook 2007 (RPC/HTTPS)
Shared Calendar / Group
Scheduling
Shared Contacts / Shared Folders
Global Address Book
Personal Calendar
IMAP/POP
Outlook Web Access
Distribution List
Tasks / Notes
Premium Anti Virus/
Anti Spam
Mailbox Storage
25 MB
200 MB
300 MB
300 MB
Public Folder
Backup/Restore2
Maximum Attachment Size
UNLIMITED
UNLIMITED
UNLIMITED
UNLIMITED
Control Panel
On Demand Support
Service Level Agreement
99.995%
99.995%
99.995%
99.995%
Our Customer Approach
• We Strongly believe that adding value to customers is just not fundamental
to us but also defines our very purpose
For More details, Reach us at:
[email protected]
or
040-30580600
THANK YOU