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Measuring Progress: the view from Australia Professor Mike Salvaris Victoria University Melbourne, Australia Overview My work and goals Survey of the Australian scene National project: “Measures of Australia's Progress” Local projects: the Community Indicators Project Measuring wellbeing: a global movement? Not everything that counts can be counted, and not everything that can be counted counts. Albert Einstein How much do young Australians trust government? Survey of young Australians (Year 11) 1998 Agree Neither Disagree Most people in government are honest 6 26 68 People in government care a lot about what people like us think 9 25 66 People in government can be trusted to do the right thing for the country 15 22 64 People in government waste a lot of taxpayers money 70 22 8 People running the government are smart and usually know what they’re doing 29 24 48 Source: Mellor, S. 1998. What’s the Point? Political attitudes of Victorian Year 11 Students. Melbourne: Australian Council of Educational Research The spectrum of public engagement Increasing level of public impact >>>>> Inform Consult Involve Collaborate Empower Objective and Promise Objective and Promise Objective and Promise Objective and Promise Objective and Promise To provide the public with balanced and objective information To obtain public feedback on analysis, alternatives, or decisions To work directly with the public throughout the process To partner with the public in each aspect of the decision To place final decision making in the hands of the public Source: International Association for Public Participation: www.iap2.org (adapted) Citizens as partners in achieving public outcomes Role How? Customers Main users and clients of public services: should be treated as valued customers by providers Owners and shareholders Through their taxes, citizens invest in public services and assets Through their votes, they elect the ‘boards of directors’ who govern. Issue framers and planners Vision builders: citizens help develop strategic plans Advisers on government boards and policy committees etc. Co-producers of Community bodies directly provide community services on paid services and voluntary basis, in cooperation with government Service quality evaluators As primary users of government services, citizens are best placed to assess their quality and effectiveness Independent outcome trackers Grassroots measurement by citizen groups is more likely to be independent and oriented towards actual community wellbeing outcomes Well-being, Sustainability, Quality of Life Ultimately indicators have to shift emphasis from money and consumption to factors that relate to the quality of our lives (socially, economically and ecologically). These qualitative indices point to the purpose of economic development – to build better lives. Victorian state wellbeing measurement framework DEMOCRACY & GOVERNANCE SOCIAL AND COMMUNITY WELLBEING Individual Group ECONOMIC WELLBEING ENVIRONMENT WELLBEING Community Qualities Infrastructure Health & well being Children and families Fairness, equal opportunity Public and civic institutions Democracy Education & training People on low incomes Social capital and trust Income, wealth and poverty People with disabilities Health & viability of communities Planning & phys Human rights infrastructure Community Justice and services legal rights Safety and security Women Transport Citizenship and participation Personal development Older persons Creativity & innovation Media and Local communications government Housing Ethnic and NESB groups Crime & social dysfunction Culture and the arts Employment and work life Indigenous people Good governance Viable sustain- Healthy ecoable productivity logical systems Economic vitality Envir’t quality: air, water, land Appropriate job creation Environment diversity, species Healthy regional economies Sustainable use nat. resources Recreation and sport Remote communities Source: Swinburne University, Institute for Social Research (SISR). 2000. ‘Measuring Victoria’s Progress: a system of social benchmarks and indicators for Victoria’. Hawthorn, Victoria: SISR Tasmania Together: State-wide Vision for 2020 In 2020 Tasmania will have … 1. A job for everyone who wants one 2. An inclusive and compassionate society 3. A world-class reputation for innovation, imagination and intelligence 4. A society with a focus on whole of life, whole of community learning. 5. An ecologically sustainable future 6. A high quality of life and healthy lifestyle 7. A form of government that is inclusive, open and close to the people 8. An international reputation for excellence in the arts and culture 9. Invigorated rural and regional communities 10. A proud and confident community Most important qualities for Australia’s progress Rank Quality Avge 1 Honesty and ethics in public life 9.42 2 Security and stability 9.33 3 Environmental responsibility 9.25 4 Democracy, open, accountable government 9.17 5 Efficiency in government, management etc 9.10 6 Economic strength 9.04 7 Happiness and health 9.02 8 Fairness 8.90 9 Education and creativity 8.74 10 Inclusiveness and community 8.65 11 International responsibility 8.65 12 High living standards 8.59 13 Diversity and tolerance 8.50 14 High technology 8.43 15 Political power 7.69 16 Competitiveness 7.68 In a survey in 2001, 3000 Victorians were asked what they thought were the most important qualities or priorities for the kind of Australia they wanted t o see in the future. The Table below qualities in order, showing the average importance of each one out of a maximum of 10. Source: Mike Salvaris, Swinburne Institute for Social Research, ‘Community Indicators and Local Democracy’ 2002. The table above combines results (unweighted) from a survey in 2001 of Victorian municipalities, Moreland, Surf Coast and Geelong, with a total sample of approximately 3000) What makes a healthy democracy? Fair and representative elections Competent and honest governments Fair and equal laws Active and knowledgeable citizens Shared belief in the public interest Reasonable equality in wealth and power Openness and transparency Devolution of power, ‘subsidiarity’ Trust between citizens and governments Innovation, evaluation and change The idea of people taking charge of their own measurements of progress is a powerful and far reaching innovation that can bring about a new sense of civic engagement. (Sustainable Seattle. 2000) Most important functions of local government Manage waste and pollution 96.3 Involve citizens in decision-making 87.0 Promote community safety 92.3 Enforce local laws (traffic, health, etc) 84.7 Make local government open & accountable 92.0 Conserve heritage and special character 80.7 Provide local recreation facilities 91.7 Promote local pride and involvement 80.0 Maintain local roads, streets, public spaces 91.3 Provide arts and cultural activities 78.7 Protect and enhance natural environment 90.6 Measure wellbeing of whole community 76.7 Provide local community services 89.6 Develop local industry, employment, tourism 76.0 Manage council finances, services effectively 89.0 Promote local interests outside municipality 75.0 Plan community future (social, economic, environment) 88.7 (Source: Swinburne Institute for Social Research, 2002. ‘Community Participation and Community Planning in Moreland: a research study’. Hawthorn, Victoria: SISR. Based on sample of approx. 3000 over 3 Victorian municipalities). What makes a community a good place to live in? (% respondents who considered specific factors important Community quality % rank People are friendly, good neighbours, help others 91 1 Good local facilities: shops, schools, services, parks 89 2 People feel safe and secure 89 3 Nice environment, streets, well planned, no pollution 86 4 People look after their properties 82 5 Local government is responsive to people’s needs 80 6 People can participate in local government decisions 74 7 Good local support: clubs, sports, neighbourhood houses 71 8 Community has a distinct character, a ‘special place’ 70 9 People get involved in local issues, activities 69 10 Good mix: different ages, groups, incomes, cultures 63 11 Good work opportunities available locally 59 12 Source: Institute for Social Research, Swinburne University of Technology. 2002. ‘Community Indicators and Local Democracy’ Melbourne. Data from a sample of approx. 3000 taken across three Victorian municipalities (Moreland, Surf Coast and Geelong) in 2001. Averages are unweighted. Key strategic links of VCIP Better measures of progress Better statistics and statistical capacity Better whole of community planning Citizen engagement and local democracy Stronger communities Better Statewide planning - with local community plan as building blocks PURPOSES OF A COMMUNITY WELLBEING FRAMEWORK Purposes Reporting conditions Measuring progress and performance Planning - informing priorities - planning & goal setting Enhancing democracy and accountability Building communities, participation and social cohesion Applications In selected issues, localities or policy fields Current wellbeing of whole state or municipality (social, economic, environmental, democratic) Selected government programs or policies Selected issues and localities Across all government agencies (or local governments) Current wellbeing of whole state or municipality (social, economic, environmental, democratic) Government agencies, LG departments For whole of state (or local) government As basis for local community plans As basis for long-term state or local plan for whole community More transparent & systematic gov’t reporting and performance evaluation More honest and accountable government Giving citizens full and accurate information about conditions in their state Involving citizens in decision-making about goals and indicators A framework for local community building and community planning Citizens together identify local community issues & priorities Citizens define a common vision for Victoria (or their LGA) as a whole Source: Swinburne Institute for Social Research. 2000. Measuring Victoria’s Progress. Hawthorn, Victoria: SISR (adapted) 5 pillars of community wellbeing Social Cultural Economic Environmental Governance and democratic Legitimate measures of human progress Human advance is conditioned by our conception of progress ... (It is time to end) the mismeasure of human progress by economic growth alone. The paradigm shift in favour of sustainable human development is still in the making. But more and more policy makers in many countries are reaching the unavoidable conclusion that, to be valuable and legitimate, development progress—both nationally and internationally—must be people centred, equitably distributed, and environmentally and socially sustainable. UNDP, 1996: iii, emphasis added. The future does not just happen to us; we ourselves create it by what we do and what we fail to do. It is we who are making tomorrow what tomorrow will be. For that reason, futurists think not so much in terms of predicting the future as in terms of trying to decide wisely what we want the future to be.” Edward Cornish