Transcript Examples 0f Innovation from the Public Sector

in·no·va·tion
REMOTE CONNECTIVITY:
• SERVICE SIDE: SERVICE STAFF / VENDORS:
• CAN NOW FIX ISSUES WITHOUT ACTUALLY
HAVING TO TRAVEL TO THE PROBLEM SITE.
• WORK FROM HOME!
• WORK FROM ANYWHERE!
• WIFI: RETAIL NOW OFFERING IT FREE: WAS
UNHEARD OF 5 YEARS AGO, NOW IF IT IS NOT
OFFERED IT AFFECTS PEOPLES CHOICES.
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• INDIVIDUALLY: NO LONGER A PHONE-N-FAX
SOCIETY. WHEN WAS THE LAST TIME YOU
RECEIVED A FAX? HOW OFTEN DO YOU TALK
ON THE PHONE COMPARED WITH TEXTING?
• EDUCATION: REMOTE LEARNING: ONLINE
RESEARCH / COLLABORATION:
• MEDICALLY: REMOTE DIAGNOSIS /
OPERATIONS / COLLABORATION:
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• TECHNOLOGY: ADVANCES IN TECHNOLOGY BY
VENDORS ALWAYS EVOLVING:
• NOT ALWAYS HELPFUL OR NECESSARY IN A
GOVERNMENT ENVIROMENT.
• IT OFTEN CREATES PROBLEMS THAT WERE NEVER
ANTICIPATED MUCHLESS PLANNED FOR:
• CLOUD COMPUTING: AGAIN A GREAT EXAMPLE
OF TECHNOLOGICAL INNOVATION THAT CAUSES
MORE PROBLEMS THAN IT IS FIXING RIGHT NOW.
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• BYOD: NOT THE SILVER BULLET IT IS ADVERTIZED TO BE.
FORTUNE 100 / 1000 COMPANIES THAT RAN TO EMBRACE
THIS NEW PARIDIME ARE NOW ROLLING BACK AND REISSUING DEVICES TO THEIR EMPLOYEES.
• WHAT THEY FOUND WAS WHILE THEY DID REALIZE THE
PROJECTED SAVINGS THAT SHIFT PROMISED
• THE SAVINGS AND THEN SOME WERE EATEN UP BY THE
BACK END COSTS OF SECURING AND MANAGING THE
WIDE VARIETY OF DEVICES.
• NOT TO MENTION THE PERSONAL PROBLEMS AS THE
TECHNOLOGY WASN’T QUITE WHAT / WHERE IT NEEDED
TO BE. WIPE MEANT FULL-WIPE THE WHOLE DEVICE.
• INNOVATION CONTAINERIZED DEPLOYMENT.
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• Florida Local Government Information Systems
Association (FLGISA.ORG)
• FLGISA Technology Achievement Award
The purpose of this award is to recognize both
leadership (technical and/or organizational) and
innovation in a community within the FLGISA
membership.
• The FLGISA Technology Achievement Award is
awarded every two years.
• http://www.flgisa.org/pages/News.aspx?CNID=4792
Examples 0f Innovation from the
Public Sector
• Florida Local Government Information
Systems Association (FLGISA.ORG)
• FLGISA Technology Achievement Award
• The FLGISA Technology Achievement Award
program is an award presented by the FLGISA
President, with the advice and consent of the
Board of Directors at the Annual Meeting
during the last year of the President's tenure
in office.
Examples 0f Innovation from the
Public Sector
• 2008 AWARD WINNERS: SMALL MEDIUM &
LARGE JURISTICTIONS:
• Small Jurisdiction
Parsram Rajaram, City of Winter Park
• Award: Development: Most Innovative Use of
Technology
DIGITAL SOLUTION TO MOTOROLA UPGRADE
Examples 0f Innovation from the
Public Sector
• Medium Jurisdiction
Lawrence DiGioia, City of Altamonte Springs
Award: Leadership: Demonstrated Leadership
in Management of Information Technology
• RENOVATION OF 770,000 GALLON WATER
TANK TO STORM PROOF IT OFFICES AND DATA
CENTER.
Examples 0f Innovation from the
Public Sector
• Large Jurisdiction
City of Tampa
Award: Development: Best Application Serving
the Public
• CREATED TampaGov Customer Service Center.
• MAKING ACCESSING GOVERNMENT SERIVCES
FULLY INTERACTIVE.
• SELF SERVICE / EMPOWERING YOUR PEOPLE
Examples 0f Innovation from the
Public Sector
• 2010 AWARD WINNERS: SMALL MEDIUM &
LARGE JURISTICTIONS:
• Small Jurisdiction
• Parsram Rajaram, City of Winter Park
• Award: Development: Most Innovative Use of
Technology
• ESTABLISHED BIOMETRICS STANDARD FOR
NETWORK ACCESS.
Examples 0f Innovation from the
Public Sector
• Medium Jurisdiction
• Steven Narvaez, City of Deltona
• Award: Development: Most Innovative Use of
Technology
• PARTNERED WITH BRIGHTHOUSE TO
LEVERAGE THEIR EXISITING FIBER FOOTPRINT
INTO COMMERCIAL CAPACITY MPLS
NETWORK SERVING CITY FACILITIES.
Examples 0f Innovation from the
Public Sector
• Large Jurisdiction
• Alachua County ITS Department
• Award: Development: Best Application Serving a Public
Organization's Business Needs
• The Alachua County Board of County Commissioners
Information & Telecommunication Services (“ITS”)
Department approached the SOE office about creating a
solution for them.
• The ITS Department sat down with SOE and came up with a
plan to create a custom, web-based, training software
package for free, to provide to the SOE office.
• The SOE stated emphatically that they needed the most
user-friendly training system that ITS could develop.
Examples 0f Innovation from the
Public Sector
• 2012 AWARD WINNERS: SMALL MEDIUM &
LARGE JURISTICTIONS:
• Small Jurisdiction
• Kathi Pletzke, Town of Longboat Key
• Award: Development - Best Application Serving a
Public Organization's Business Needs
• The IT Department took on the task of creating
customized software that met the needs of the
Fire Department.
Examples 0f Innovation from the
Public Sector
• Medium Jurisdiction
• Tony Curtis, City of Kissimmee
• Award: Development - Best IT Collaboration Among
Organizations
• The local Governments of Osceola County (Osceola
County, City of Kissimmee, and City of St. Cloud) have
deployed a user-friendly, Geographic Information
System (GIS) - based application that allows field
assessors from each of the municipalities to report real
time findings from the field back to a centralized
Emergency Operating Center (EOC).
Examples 0f Innovation from the
Public Sector
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Large Jurisdiction
Ryan Evans and Chris Nielsen, Alachua County
Award: Development - Best Application Serving the Public
Mobile Video: The Application provides citizens with a
mobile streaming source for the County meetings, both live
and archived.
• IT partnered with our existing provider of video streaming
services to provide video services for mobile users. With
just a few taps, a user can now view live or archived Board
meetings from their Smartphone or tablet.
• Another central service is a section highlighting all of the
county-maintained places
THANK YOU
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Steven Narvaez CCIO / ITSD Manager
City of Deltona
[email protected]
386.878.8802
www.deltonafl.gov
Florida Local Government Information Systems
Association (FLGISA.ORG)
• http://www.flgisa.org/pages/News.aspx?CNID=4
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