Transcript Project and knowledge Management Presented By: Babatunde k

Project and knowledge Management
Presented By:
Babatunde k. Ayilegbe
[MBA,MHIM,PGDM,PGDE,ARMC,ADHRM,AHR,AMNIM]
[HOD, Health Records, AKTH, Kano]
@
A Workshop Organized by the Health
Information Managers’ Association of
Nigeria (HIMAN) @
Havana Specialist Hospital, Lagos.
7th -8th June, 2011.
Introduction
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There is need for Health Information Managers to broaden their horizon
in order to leapfrog in this information age. One of the ways through
which this can be achieved is by engaging in Project and Knowledge
Management. There is need for the initiation of various relevant projects
and discovery of intellectual capacities, with the ultimate aim of
contributing to sound health service delivery.
What is a Project?
• A project is a temporary endeavour, having a
beginning and end ( can be by funding or
deliverables), undertaken to meet unique
goals and objectives, usually to bring about
beneficial change or added value.
The Meaning of Project Management
• Project Management is the discipline of planning,
organizing, securing and managing resources to bring
about the successful completion of specific project
goals and objectives.
• It is the planning and organization of an organization's
resources in order to make a specific task, event or
duty toward completion.
• It involves management of both human, and material
and financial resources.
• A project manager will help define the goal and
objectives of the project, determine when the various
project components are to be completed and by
whom, and create quality control checks to ensure that
completed components meet a certain standard.
The Primary challenge of project
management
• To achieve all of the project goals and
objections while honoring the preconceived
constraints.
The Secondary Challenge of Project
Management
• To optimize the allocation and integration of
inputs necessary to meet pre-defined
objectives.
The Triple Constraints for Projects
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These are :
Budget (cost)
Time
Quality
also known as scope
Who is a Project Manager?
• A project manager is a professional in the field of
project management
• He is a person responsible for accomplishing the stated
project objectives
• Generally, he is anyone given responsibility to
complete a project.
• He is a person with full responsibility and the same
level of authority required to complete a project.
• If a person does not have high levels of responsibility
and authority, then they are better described as a
project administrator, coordinator, facilitator or
expeditor
7 Responsibilities of a Project Manager
• The specific responsibilities of a project manager vary
depending on the industry, the company size, the company
maturity, and the company culture. However, the following
responsibilities are common to all project managers:
• Developing the project plan
• Managing the project stakeholders
• Managing the project team
• Managing the project risk
• Managing the project schedule
• Managing the project budget
• Managing the project conflicts
Components of a Project
These are in phases or stages viz:
• Project initiation stage
• Project planning and design
stage/development
• Project execution
• Project monitoring and controlling system
• Project completion
Phases or Stages of a Project
Initiation
Executing
Planning and
Design
Monitoring and
Controlling
closing
Knowledge Defined
• Knowledge refers to information which has been
internalized through training and or experience.
Data gives rise to information, and accumulation of
information gives rise to knowledge.
• Knowledge is a derivative of information.
• In view of Durant (1957), information is turned into
knowledge when an individual processes and
internalizes it.
• Knowledge in human brain leads to applied wisdom or
rational decision.
• Knowledge is a springboard for action.
The Meaning of Knowledge
Management
• There is no universal definition of knowledge management.
• In a nutshell, the following definitions are acceptable:
• According to Wright (2005) Knowledge Management refers to the
management of knowledge at the individual level.
• Knowledge management refers to necessary steps taken to generate,
capture, codify and transfer knowledge across the organizations.
• It is the process through which organizations generate value from their
intellectual and knowledge-based assets.
• It comprises a range of strategies and practices used in an organization to
identify, create, represent, distribute, and enable adoption of insights and
experiences.
• It is an umbrella term of making more efficient use of the human
knowledge that exists within an organization.
• Knowledge management is the 21st century equivalent of information
management.
The Focus of Knowledge Management
Knowledge Management efforts typically focus
on organizational objectives such as:
• Improved performance
• Competitive advantages
• Innovation
• The sharing of lessons learned,
• Integration and continuous improvement of
organization.
Hierarchy of Knowledge by Davenport
Wisdom
Knowledge
Information
Data
The Two Pillars of Knowledge
Management
(1) Tacit Knowledge: has to do with uncodified knowledge, usually
gets lost through death, resignation, retrenchment or retirement.
(2)Explicit Knowledge: has to do with codified knowledge e.g
databases, paper work, etc.
• Kedem (1993) sees information as knowledge communicated and
or received in relation to a particular subject.
• Popoola (2006) captures information as facts, ideas, opinions,
messages, symbols, signals, voices, images, databases, sounds and
processed data that are capable of improving the knowledge stage
of a user on a random phenomenon or events.
• Converting data into information thus requires knowledge (explicit
and tacit).
• Knowledge is a framework for evaluating and incorporating new
experiences and information.
Steps to Generate Knowledge
• Through research and development
(takes place in universities, research institutes,
colleges, etc.)
• Through buy or rent or knowledge steal. e.g
Japan, India, etc.
• Through adaptation
• Through shared problem-solving e.g
conferences, seminars, workshop, symposium,
etc.
• Through community best practices, etc.
Knowledge Audit
• It is a scientific measurement of the state of
affair of the knowledge of an organization.
• Is an attempt to know the knowledge
repository in any organization.
• Is a technique of identifying where knowledge
resides in an organization.
Tools Needed For Knowledge Audit
• Questionnaire
• Interview
• Observation
Can be done as often as possible
Native Intelligence
• Everybody is endowed with one form of
knowledge or the other.
• The illiterates should not be completely
neglected in in an organization.
Knowledge Mapping
• To interconnect all the knowledgeable people
in various units or department for productive
ventures/activities.
Mind Mapping
• Examining what makes life to be in shambles.
• Deals with satisfiers and dissatisfiers of life.
Incentivization
• To enhance sharing of knowledge.
• Stimulation for maximum productivity
• Operating at installed-capacity
The Benefits of Project Management
• Project Management has a lot of benefits which
includes:
• [1] Brings about proper planning of projects
• [2] Proper organization of resources
• [3] Proper coordination of projects
• [4] Control of project activities
• [5] Minimization of cost
• [6] Effective and efficient utilization of resources
Benefits of Project Mgt. Cont.
• [7] Easy and quick completion of projects
• [8] Local and international grants and aids
from donors
• [9] Brings about quality adjusted life
• [10] Satisfaction of sponsors, etc.
The Benefits of Knowledge
Management
• These benefits are also numerous which include:
• [1] It unearth the hidden knowledge, skills and
experience within an organization.
• [2] It identifies information glut
• [3] It sharpens our planning tools
• [4] It interconnects people for productive activities
• [5] It enhances cross fertilization of ideas
• [6] It minimizes loss of skilled and experienced
personnel during downsizing
• [7] It motivates staff for effective performance
• [8] It brings about rapid positive change i.e retooling
• [9] It identifies obsolete information
• [10] It helps to achieve organizational objectives and goals.
Conclusion
• Project Management has developed over the years,
and it involves various activities before a project is
completed. Thus, Health Information Managers should
be proactive and initiate projects that will add value to
our health institutions.
• Moreover, the wisdom obtained in Knowledge
Management should be fully utilized in making more
efficient use of various intellectual capacities that exist
within their health care facilities in order to bring
about efficacious health service delivery.
Thanks for your
Decorum.