Transcript Document

2009 Spring Conference & Expo
Session: “Mobility Management
Centers”
April 18, 2009
1:30 – 3:00 pm
San Diego, CA
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Today’s Agenda
 Introduction
 Paducah Area Transit System Background
& Overview
 Mobility Management Services
 Advanced Technologies
 New Mobility Management Initiatives
 Mobility Management Funding
 Questions and Comments
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PATS Background & Overview
 Location: Paducah, KY
 Population: 26,307 (city);
Service area = 127,981
 Other Regional Partners:
2 Rural public transit
authorities & Easter Seals
 Hours of Operation:
4:00 am – 11:00 pm
 Annual Passenger Trips:
573,210
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PATS Background & Overview
Paducah
The Jackson Purchase Region of Western Kentucky (8
counties)
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Mobility Management Services
 Current Services Provided:
 Fixed route (6 routes)
 ADA paratransit & Demand Response
 Taxi
 Coordinated human service transportation
(200 contracts)
 Regional Medicaid Provider
(3 counties in KY - and soon in So. ILL)
 Airport shuttle
(linkage with Northwest Airlines)
 Regional trip coordination (PART)
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Mobility Management Services
 Current Services Provided:
 Package & movie delivery
 UPS/FedEx service
 Railroad and barge lines services
 Downtown trolley (i.e. Chamber of Commerce)
 Special events (i.e. National Quilt Show, Riverboat tourists)
 Vanpools (i.e. US Army Corp. of Engineers)
 FEMA Tier II National Emergency Response
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Mobility Management Services
 Community Services

Food drives

Vaccination clinics

“How to” clinics
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Mobility Management Services
 Mobile driving simulator

Trained over 1,000 persons in KY, MO, NV, OH, TN, & WV

Multiple simulated driving/vehicle scenarios

PATS Accident rate: Pre-simulator = 2.6 per 100,000 miles;
Current = 1.45 per 100,000 miles
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Advanced Technologies
 Supporting Mobility Management
 RouteMatch Software:
 Computer assisted scheduling, dispatching, reporting, & billing
 Business Intelligence (RouteMatch MC)
 Mentor AVL/MDC – all vehicles
 Medicaid Broker - Provider Electronic connection
 800 Megahertz radio system
 Kentucky Relay (TDD/TTY) service
 REI – Onboard security cameras
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New Mobility Management Initiatives
 USDOT Mobility Services for All Americans (MSAA)
Transportation Management Coordination Center
(TMCC)
 Customer-focused centralized regional point of
information & services for:
 Transportation
 Human service & community organizations
 Accessible by:
 Telephone, Internet, Walk-in, and Kiosks
 Multi-lingual service availability
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TMCC Public Brochure
New Mobility Management Initiatives
 MSAA Phase 1: Year 1 (Commencing in Spring 2010)
 RouteMatch Software (paratransit) for all providers
(PATS to host)
 Mentor AVL/MDC for all providers
 Telecommunications infrastructure
 Internet website
 Interactive Voice Recognition (IVR)
 Human Service Information & Referral database
(online and telephone access)
 Internet link with KY511
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New Mobility Management Initiatives
 MSAA Phase 2: Years 2-4

(Commencing in 2011-2013)
 Kiosks placed at major trip generator locations
 Regional fare media & system
 Digital onboard cameras & voice recorders for all
providers
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New Mobility Management Initiatives
 Facility expansion:
 Build a new maintenance facility
 Expand current administrative, operations, and
customer service center
 Continued fixed route transfer center
 Greyhound services & ticketing agent
 Make available new office space for community
organizations to meet customers
 Enclosed outdoor bus shelters at major activity
centers – solar powered
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New Mobility Management Initiatives
 211 initiative
 PATS & Paducah/McCracken United Way partnership
 Provides human service and community information
through “live” persons
 Simple telephone number for non-emergency
services: 211
 Expand to provide to majority of Kentucky
 Television News story: WPSD-TV, April 2, 2008
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New Mobility Management Funding
 Funding Partners:
 Federal Government: USDOT (S. 5311), USDHHS,
Congressional earmarks
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Commonwealth of KY (KYTC and many agencies)
Medicaid
Local human service agencies
Other local contracting agencies
Non-profit organizations/foundations
City of Paducah & McCracken County
PATS riders (farebox)
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Question & Comments
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Contact
Information
Ms. Kim Adair
Executive Director
Paducah Area Transit System, KY
Telephone: (270) 444-3660 (direct)
E-mail: [email protected]
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