Transcript Document
2009 Spring Conference & Expo
Session: “Mobility Management
Centers”
April 18, 2009
1:30 – 3:00 pm
San Diego, CA
1
Today’s Agenda
Introduction
Paducah Area Transit System Background
& Overview
Mobility Management Services
Advanced Technologies
New Mobility Management Initiatives
Mobility Management Funding
Questions and Comments
2
PATS Background & Overview
Location: Paducah, KY
Population: 26,307 (city);
Service area = 127,981
Other Regional Partners:
2 Rural public transit
authorities & Easter Seals
Hours of Operation:
4:00 am – 11:00 pm
Annual Passenger Trips:
573,210
3
PATS Background & Overview
Paducah
The Jackson Purchase Region of Western Kentucky (8
counties)
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Mobility Management Services
Current Services Provided:
Fixed route (6 routes)
ADA paratransit & Demand Response
Taxi
Coordinated human service transportation
(200 contracts)
Regional Medicaid Provider
(3 counties in KY - and soon in So. ILL)
Airport shuttle
(linkage with Northwest Airlines)
Regional trip coordination (PART)
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Mobility Management Services
Current Services Provided:
Package & movie delivery
UPS/FedEx service
Railroad and barge lines services
Downtown trolley (i.e. Chamber of Commerce)
Special events (i.e. National Quilt Show, Riverboat tourists)
Vanpools (i.e. US Army Corp. of Engineers)
FEMA Tier II National Emergency Response
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Mobility Management Services
Community Services
Food drives
Vaccination clinics
“How to” clinics
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Mobility Management Services
Mobile driving simulator
Trained over 1,000 persons in KY, MO, NV, OH, TN, & WV
Multiple simulated driving/vehicle scenarios
PATS Accident rate: Pre-simulator = 2.6 per 100,000 miles;
Current = 1.45 per 100,000 miles
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Advanced Technologies
Supporting Mobility Management
RouteMatch Software:
Computer assisted scheduling, dispatching, reporting, & billing
Business Intelligence (RouteMatch MC)
Mentor AVL/MDC – all vehicles
Medicaid Broker - Provider Electronic connection
800 Megahertz radio system
Kentucky Relay (TDD/TTY) service
REI – Onboard security cameras
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New Mobility Management Initiatives
USDOT Mobility Services for All Americans (MSAA)
Transportation Management Coordination Center
(TMCC)
Customer-focused centralized regional point of
information & services for:
Transportation
Human service & community organizations
Accessible by:
Telephone, Internet, Walk-in, and Kiosks
Multi-lingual service availability
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TMCC Public Brochure
New Mobility Management Initiatives
MSAA Phase 1: Year 1 (Commencing in Spring 2010)
RouteMatch Software (paratransit) for all providers
(PATS to host)
Mentor AVL/MDC for all providers
Telecommunications infrastructure
Internet website
Interactive Voice Recognition (IVR)
Human Service Information & Referral database
(online and telephone access)
Internet link with KY511
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New Mobility Management Initiatives
MSAA Phase 2: Years 2-4
(Commencing in 2011-2013)
Kiosks placed at major trip generator locations
Regional fare media & system
Digital onboard cameras & voice recorders for all
providers
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New Mobility Management Initiatives
Facility expansion:
Build a new maintenance facility
Expand current administrative, operations, and
customer service center
Continued fixed route transfer center
Greyhound services & ticketing agent
Make available new office space for community
organizations to meet customers
Enclosed outdoor bus shelters at major activity
centers – solar powered
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New Mobility Management Initiatives
211 initiative
PATS & Paducah/McCracken United Way partnership
Provides human service and community information
through “live” persons
Simple telephone number for non-emergency
services: 211
Expand to provide to majority of Kentucky
Television News story: WPSD-TV, April 2, 2008
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New Mobility Management Funding
Funding Partners:
Federal Government: USDOT (S. 5311), USDHHS,
Congressional earmarks
Commonwealth of KY (KYTC and many agencies)
Medicaid
Local human service agencies
Other local contracting agencies
Non-profit organizations/foundations
City of Paducah & McCracken County
PATS riders (farebox)
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Question & Comments
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Contact
Information
Ms. Kim Adair
Executive Director
Paducah Area Transit System, KY
Telephone: (270) 444-3660 (direct)
E-mail: [email protected]
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