Transcript RELIABILITY - ShovelReady

RELIABILITY
Customer Meeting November 5, 2009
NY Investment Plan
 Supports National Grid’s vision to be the foremost electricity and
gas company, delivering unparalleled efficiency, reliability, and
safety vital to the well-being of our customers and communities.
 The capital plan will deliver our objectives around safety,
reliability, efficiency, and customer satisfaction
 The Customer reliability objectives are a primary driver of our
capacity projects, reliability programs, and asset replacement
programs. The capital plan is designed to:
 Deliver performance that meets all regulatory targets
 Begins the renewal of our aged infrastructure to deliver a
sustainable network.
 Provide our customers with a reliable, cost effective service
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Capital Investments for Reliability
 Reliability Enhancement
Program –
REP Committed $
$350
 $1.47 Billion for
Upstate NY
Transm.
27%
Distrib.
61%
$ Millions
 2007 – 2011
Commitment period
$300
$250
$200
$150
$100
$50
$0
2007
SubT
12%
2008
2009
2010
Calendar Years
$ Committed
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2011
Key Drivers of Investment
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System
Capacity and
Stability
Capital expenditures undertaken to upgrade the
capability of the T&D delivery system beyond
minimum requirements in order to provide
improved thermal loading, voltage, stability,
reliability or availability performance.
Asset
Condition
Capital expenditures required to reduce the risk
and consequences of failures of T&D assets e.g.
replacing or upgrading system elements such as
overhead lines (including wood poles),
underground cables and substation equipment
Statutory or
Regulatory
Requirements
Capital expenditures required to ensure that the
T&D facilities meet the minimum legal, regulatory
and contractual obligations of the Company. These
items include New Business Residential, New
Business Commercial, Outdoor lighting, Third party
attachments, Land Rights, and Public
Requirements including Municipal, State and NERC
/ NPCC requirements.
Key Drivers of Investment
Damage/
Failure
Other
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Capital expenditures required to replace failed or
damaged equipment and to restore the T&D system to
its normal operating configuration and capability
following a storm or other event. Damage may be
caused by storms, vehicle accidents, vandalism or
deterioration, among other causes.
Other - Capital expenditures that do not fit into one of
the other categories or used as a placeholder for
future reallocation
Capital Investments for Reliability
Typical Commitment Plan
System
Capacity &
Performance
12%
Statutory/
Regulatory
52%
Asset
Condition
28%
Damage /
Failure
7%
Other
1%
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Capital Investment Program
Program
Description
Asset
Overhead and
Condition underground lines
and substation
equipment age,
performance and
condition
Broad
Based /
Targeted
Broad
Based
2009
Examples
Breaker Replacement –
Dewitt Station
Replace metal clad at
Springfield Station
Rathbun Labrador line
(Cazenovia &
Fenner) upgrade 100
structures
Tilden Tully line
(Onondaga & Lafayette)
33 structures
Sweet Rd. (Manlius) 2+
miles of wire upgrade
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Capital Investment Program
Program
Description
Broad
Based /
Targeted
System
Loading, voltage Targeted
Capacity
and stability of
& Stability overhead and
underground lines
and substations
2009 Examples
New East Malloy Station
with 4 feeders
Miller St. Station added
feeder and replaced bkr
Nelson Rd. (Cazenovia) .4
mile wire and voltage
upgrade
Young Rd. (Onondaga) .5
mile wire & 22 pole voltage
upgrade
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County Rt 12 (Central
Square) rebuild 3 miles
wire upgrade
Cortland load relief
Capital Investment Program
Program
Statutory/
Regulatory
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Description
Broad
Based /
Targeted
Program work that Broad
is regulatory or
Based
statutory driven New Business,
Outdoor lighting,
Third party
attachments, Land
Rights, and Public
Requirements
including Municipal,
State and NERC /
NPCC
requirements.
2009
Examples
Destiny expansion –
UG add switchgear
and reconductoring
Jefferson Commons –
expand UG svc in
downtown Syracuse
Hamilton Homes ,
Oswego – New UG
primary system to
replace 1950’s
system.
4 new hotel/motels in
Syracuse – new UG
svc.
Hope Lake water
park, Greek Peak –
new UG svc.
Capital Investment Program
Program
Description
Broad Based /
Targeted
2009
Examples
Damage/Failure Replace failed
or damaged
equipment
Broad
Based
As damage
or failure
occurs
Other
Broad
Based
Install 20
pole top
reclosures in
Central
Region
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Other capital
work
Reliability – PSC Indices
CAIDI - Hours
Central Region
Actual
2007
Actual Forecast
2008
2009*
Goal
2009
1.72
1.48
1.838
2.00
SAIFI - Hours
Central Region 1.224
.809
1.06
1.00
CAIDI — Average time required to restore
service
SAIFI — # of times the average customer is
without power each year.
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*Forecast as of October 14, 2009
Emergency Response - Electric
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National Grid Emergency Response Structure
 National Grid is migrating its processes and structure to
align with National Incident Command Structure –ICS
 The Incident Command System:
 Is a standardized, on-scene, all-hazard incident
management concept
 Allows National Grid to adopt an integrated
organizational structure to match the complexities
and demands of single or multiple incidents
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Storm Response
 Crew Response
# Customer
Outages
Utility Mutual Aid
Contractors
Other NG Division crews
Other trained NG Dept. crews
from Substations, Metering etc.
Local Division crews
Local Region crews
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Northeast Region Mutual Assistance Group
NY Mutual Assistance
 ENERGY EAST( NYSEG/RGE)
 ORANGE & ROCKLAND
 CENTRAL HUDSON
 NATIONAL GRID (Upstate NY, New
England, Long Island)
 NORTHEAST UTIL (CL&P) -- note
that NEU is not in NY State but has
been grandfathered into our
meetings.
 CON EDISON
 FIRST ENERGY (OH/PA/NJ)
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Canadian Companies
 New Brunswick Power
 Hydro One
 Hydro Quebec
Planning Process
In preparation of Forecasted
Storms we:
 Conduct System and
Regional preparation
meetings, including
meteorologists
 Review the number of
internal crews,
support personnel,
contractor tree crews,
and outside crews
that are available
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Restoration Process
Initial Response
 Make it Safe
 Respond To Wires Down – Standby As
necessary
 Respond to Requests of Public Safety Officials
 Clear Roadways
 Restore Service to critical facilities
where ‘quick wins’ can be achieved
 Activate plans for mutual aid
deployment and staging
area for construction
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Restoration Process
During the Storm
 Number one priority is Safety
 Severity of the storm will
dictate response strategy
 Track outage calls within our
outage management system
to drive most effective
restoration strategy
 Communications
with Public Officials via
municipal calls throughout
event
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Municipal Customers
Energy Solutions Services
 Manage Key Customers
 Preparation
 Pro-active customer contact to anticipated affected
customers
 Account Managers or Consumer Representatives
 iAvenue – Global Connect Broadcast auto call system.
 During the Event
 ESS personnel assigned to County Emergency Operation
Centers, National Grid Regional Control and Storm rooms
 ESS remains in contact with affected
customers/municipalities
 Critical Care customers are assigned Consumer
Representatives to initiate contact
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Municipal Customers
Municipal Conference Calls
 VP of Customer Operations & Regional Executive
coordinate calls
 Information provided:
 Damage Assessment
 Safety Precautions implemented
 Summary of Company resources being used
 Estimated Restoration Times
 Communities will be canvassed for critical information to
help prioritize power restoration
 Account Managers & Consumer Representatives
responsible for contacting their respective municipalities
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Other Reliability Programs
How Other Reliability Programs Correlate to Storms
 Stronger Infrastructure
 Poles & Cross-arms
 New components & Safeguards
 Insulators, cutouts, animal guards
 Minimize Tree Related Outages
 Cycle Trimming
 Uniform Clearances
 Hazard Tree Removal
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All combining to minimize outages during Storms
Other Reliability Initiatives
How Other Reliability Initiatives Correlate to Storms
 Field Crews Improved Performance through
Smarter, more focused approach
Restoration methodology - Applying
“switch before fix” ensuring all potential
customers are restored prior to making a
repair.
 One Person Crew program – “Trouble Shooters”
First Responders –Central Region
7 crews, 6 days a week, 24 hour coverage
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All combining to improve restoration response
Storm Response
 Storm Updates
 Check National Grid Website under New York then Storm
Central
 https://www1.nationalgridus.com/niagaramohawk/storm/storm.aspx
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Storm Response
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