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Florida Public Service Commission 2007 Hurricane Preparedness Briefing May 23, 2007 Kissimmee Utility Authority Ken Davis Vice President Engineering & Operations KUA System Data • Serves approximately 64,000 customers in Osceola County • Distribution – 857 Miles of Distribution Lines • 41 % Overhead • 59 % Underground – 9 Substations – 47 Feeder Circuits – 15,000+ Poles (majority wood) KUA System Data • Transmission –72 Miles of Transmission Lines –230 kV and 69 kV –63% of Poles Concrete or Steel –37% Wood (will reduce to 27% by 2008) 2004 Hurricane Experience • Charley –100 % Customers Lost Power • Frances –36 % of Customers Lost Power • Jeanne –59 % of Customers Lost Power Lessons Learned • Hired James Lee Witt, Associates to Conduct Independent Assessment of Preparation for and Recovery From Storms • Improve Communications with Customers During Restoration • Can’t Rely Solely on Media for Communications Lessons Learned • Better Define Roles of All Employees • Closer Coordination with EOC for Restoration Priorities Hurricane Preparedness Construction Standards • Poles Designed to NESC Extreme Wind Loading –All New Construction –Major Expansions or Relocation Projects –Targeted Critical Structures Construction Standards • 27% of Wooden Transmission Poles to be Replaced with Steel and Concrete • Redundant Circuits to All Hospitals with Automatic Transfer Scheme Construction Standards • Selected Overhead to Underground Conversions • Underground Utilities Required in All New Subdivisions GIS/Outage Management • All Transmission & Distribution Facilities Tracked in GIS • Links to Outage Management System • Tracks Outages Down to Individual Customer Level Vegetation Management • Transmission Circuits –Inspected/Trimmed Annually • Distribution –Three Year Trim Cycle • Increased funding over 75% Since 2004 Pole Inspection Program • All Wood Transmission Poles Inspected Every Two Years • Wood Distribution Poles Inspected on Eight Year Cycle Facility Inspection Program • Transmission System –Annual Visual Inspections –Annual Infrared Scanning • Distribution System –5 Year Cycle on Inspections –Infrared Scans of All Circuits Annually Emergency Operations Plan • • • • All Hazards Approach Concentration on Hurricanes Reviewed and Updated Annually Follow National Incident Management System (NIMS) Emergency Operations Plan • All Employees Have Pre-assigned Roles • Defined Set of Activities for Each Phase of Storm Preparation, Response and Recovery • Pre-Defined List of Priority Facilities Emergency Operations Plan • Pre-Assigned Damage Assessment Teams –Circuits Pre-Assigned –Area Coordinators for Teams • Developing Electronic Reporting of Damage Assessment Emergency Operations Plan • Pre-Defined List of Restoration Priorities –Typical Top Priorities – Evacuation Shelters, Emergency Operations Centers, Hospitals, etc. –Priorities Can be Changed by Directive from EOC Annual Mock Disaster Drill • Full Scale Drill Practiced Annually (April 12, 2007) • All Employees Participate • Evaluation Teams Rate Performance • Post Drill Evaluation Conducted • Action Items – Changes to Processes, Facilities, Plan Storm Response and Recovery • Crews Assigned to Ride Out Storm at Selected Fire Stations –Assist First Responders with Wires Down Situations –Assist with Fire Calls for Power Disconnects Storm Response and Recovery • Personnel Assigned to EOC at All Times • Regular Status Updates Given to EOC • Close Coordination with EOC for Restoration Priorities Storm Response and Recovery • Mutual Aid Agreements – Florida Municipal Electric Association (Florida Municipal Utilities) – American Public Power Associations (National Municipal Electric Utilities) – Florida Coordinating Group (Florida Municipal, Investor Owned and Cooperative Utilities) Storm Response and Recovery • Pre-Arranged Agreements – Transmission and Distribution Line Contractors – Outside Engineering (damage assessment and construction management) – Vegetation Management (Tree Clearing) – Lodging, Catering, Laundry, etc. Customer Communications • Call Centers Fully Staffed 24/7 Throughout Recovery Process • Provide Status Updates to Customers – Emails – Voice Mails or Text Messages – Physically Place “Door Hangers” QUESTIONS? Kissimmee Utility Authority Ken Davis Vice President Engineering & Operations Phone: (407) 933-7777 Ext. 1210 Email: [email protected]