Transcript Document

Welcome to “
Tidy Tenants “
Rental Property Inspection
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And Maintenance Service
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We will save you time
we will save you money
Having 18 years property management
experience
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Lets us help you
increase your Professionalism
Professionalism And rent role
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“ About us ”
Tidy Tenants is a proactive inspection system assisting Property Managers
enhance their business :
Providing a better service and saving you valuable time ,we carry out the routine
"rental property inspections on your behalf "
monitoring how the tenants are maintaining and caring for the property
We report on potential safety issues, sanitary issues and aging worn property
components.
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Tidy Tenants was created in 1999 , the development of our computer software is
uniquely designed for rental properties".
Our inspections are comprehensive delivering thorough 150 point Inspections and
photos designed to protect the landlords investment while enhancing the Property
Managers professionalism. following our 150 point inspection we provide a
summary letter to the owner on your letterhead with your name for you to view
and pass on to your client the owner
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“ About us ” ( cont)
The foundation of our business model is technology and partnership ,
utilising the latest in digital and electronic mediums, focusing on customer
service with trained and qualified personnel working together with you to
provide a better service .
The information we share with our customers means professional working
relationships are paramount, this ensures all parties feel secure that the
"Residential Tenancies Act" and Industry practices are followed
impeccably.
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The design of our system enables us to conduct our business within
geographical grids, this ensures less down time between inspections which
in turn enables us to provide a quality service for a price that is truly cost
effective.
Our comprehensive service may be viewed at
www.tidy-tenants.com or contact us we will a pack direct to you , Why not
let us conduct the first inspection free to prove to you just how much we can
enhance your business and the service you offer to your clients ,whilst
saving you time
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: WHAT OUR SURVEYS FOUND :
Property inspections were infrequent and inconsistent, in
many cases these were not conducted at all , as time
pressures change the property managers priorities also
change.
*
Inspections when conducted were generally conducted by
inexperienced persons, whom have a limited knowledge of
property maintenance issues
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Most repairs were of a minor nature, however, the cost to the
owners were considerably higher than expected as most jobs were
.
charged on a minimum fee.
Lengthy time delays on quoting or having repairs undertaken were
evident with a frustration by tenants and property managers at the
time spent to have a small repair or maintenance job completed.
TIDY TENANTS, utilising your designated licenced operators and our
unique software program can result in ALL of these issues being
resolved or minimised, allowing the professional property manager
to offer a more professional and thorough service and increase their
rent role
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Our system
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The initial set up
“ All properties are allocated ”
1/
A grid reference
2/
A code
3/
A property management code
* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *
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The property manager supplies us the :
1/
tenants contacts
2/
a key code if applicable
3/
4/
the start date of the tenants
a previous inspection if available
( as a initial benchmark )
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Each property has a inspection grid and a map
grid
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Our network
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We inform the tenants of the pending
inspection
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Tidy Tenants allows for adequate
fore-notice to be given to the
sitting tenants that an inspection
is planned. The notice period can
be altered to suit the contract
requirements agreed on the
property. The primary benefit is
that the tenants are comfortable
that the inspections take place
on a regular and agreed basis,
and are not 'surprise visits'.
Good tenant relations are
important to every good landlord
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Our professional image
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The Digital Photos are indusputable
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Ideal as proof if needed for tribuneral hearings
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Sample of 150 point inspection
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Sample of 150 point inspection
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Summary letter of inspection
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How thorough are your existing
inspections
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A well hidden hole behind the
fridge easy to miss if you
don’t move the fridge
Would you have seen the rear
corner grounds by the clothes line
This property mangager did not
A previous overflow so easy
to avoid yet a large job to
repair months later
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Example of the repair costs
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Items are in the prices file
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On site
Safety and sanitary
repair work
On occasions we find problems that you may require
your immediate attention , due to their severity.
These may be
1/ a toilet blocked / overflowing ect
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2/ excessively leaking taps
3/ dangerous electrical fittings
Imagine a tenant trying to avoid paying the water rates
because the property manager was aware the toilet was
leaking it happens the tenancy tribuneral agrees with
them
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The ten most common items that cause damage or disputes
are:
Broken or missing door stops
(90% of holes in walls are from door handles)
1.
Leaking or worn taps
(the most common cause of water rates disputes)
2.
Missing light shades or chinamans hats
(Without these, heat from light bulbs make light fittings go brittle,
eventually falling apart and becoming a safety issue, burnt and
cracking paint around the light fitting also occurs)
3.
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Leaking toilet cisterns
(As more modern cisterns overflow directly into the pan these leaks go
unnoticed)
4.
Mould in poorly ventilated rooms
(Installing extraction fans in bathrooms help reduce mould)
5.
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The ten most common items that cause damage or disputes are
6.
Blocked spouting, guttering, down pipes and drains must be
kept clear
(The water often ends up in the soffit or plastic spouting breaks from
overloading, general water blockages become a breeding ground
for mould on soffits, spouting, walls and pathways)
Keeping floors sealed in bathrooms, kitchens and laundries
is a must
(Gluing down curled up lino in a bathroom is a lot cheaper than replacing
rotten wooden flooring)
7.
Keeping wet areas sealed around kitchen benches, bathes,
hand basins, showers and laundry tubs is also a must
(A lot of damage can occur in just 3 months, a bit of silicon and enamel
paint can be a lot cheaper than replacing units, wallboard or
structural framework)
8.
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Aged or moldy exterior paintwork around windows and
weatherboards
(Allows moisture to soak into woodwork and should be sealed to prevent
premature aging)
Hot water systems, relief valves, pressure reducing valves and
hot water cylinders that are aged or faulty
(This type of water leak often overflows out a roof pipe and goes into the
spouting unnoticed, hot water cylinders if replaced when seeping
can avoid a major blowout and a consequent flood)
9.
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Your Reports are saved ready for the
next 90 day inspection
The inspector downloads the complete property file to his or her
laptop prior to the property visit. The file is accessed through
standard e-mail communication links, allowing the inspector to
have complete records on the properties history and maintenance
history. The benefit is that there is no need for time-consuming
trips to the management office by the field operatives to retrieve
and deposit hard copy .
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Once completed the files and photos are stored via compact disk
or floppy disk ( one disk per address )
A further copy will be sent to our web site where it is stored for 30
days the landlord or proerty manager receive a automated email
informing them that the report has been finalised .
A further copy of all reports are backed up on the tidy tenants
DVD back up system.
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Why not have tidy-tenants show
you for as little as
$35.00
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how we can take the stress away
from property inspections
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