Transcript GA CRCT 2013 Technical Set

Georgia CRCT 2014
Online Retest
Technical Q&A
May 02, 2014
1:00 pm – 2:00 pm
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Introductions
Georgia Department of Education
• Tony Eitel, Director, Assessment Administration
• Dr. Robert McLeod, CRCT Assessment Specialist *
CTB/McGraw-Hill
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Deborah Meloche, Senior Program Manager
Nadia Greer, Program Associate
Tiffany Bennett, Customer Care Project Lead
Yogesh Vazirani, Online Implementation Manager
Kasia Forsyth, Briljent Presenter
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Preparation for the CRCT Online Retest is a 3 step process
Today is Checkpoint 3
Checkpoint 1
Registration and
Technology Survey
(RTS) Training
RTS data entry
period
Checkpoint 2
Site Readiness
Training
March 24 and April 14
Test Delivery Client
(TDC)Installation
Site Support and
Troubleshooting
Checkpoint 3
Test Administration
System (TAS) Training
April 17 and April 30
Content Installation
Test Setup/
Assignment
Practice Tests
Site certification
Final Workstation
Check
Slide 3
Agenda
Retest Scope and Updates
System Overview
Network and Workstations Requirements
Site Readiness Steps
Online Administration
Site Preparation Considerations
Support Resources
Q&A
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CRCT Online Retest Scope
Tests
Administration
Dates
Subjects
Student Data
Reporting
• Online Practice and CRCT Online Retest
• Practice Window:
May 5 – July 25, 2014
• CRCT Online Retest: May 12 – July 25, 2014
• Systems select up to two 5-day testing windows
• Reading: grades 3, 5, and 8
• Mathematics: grades 5 and 8
• Pre-loaded in the system using Spring 2014
student Pre-ID
• 2-day turnaround for schools that test entirely
online
Important: test sessions must be closed and CTB notified
• 5-day turnaround based on paper pencil test
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Online System Overview
• Student testing
software (TDC)
• Lock down browser
Test Delivery Client
(TDC)
• Student data
management
• Test assignments
• Testing status
Test Administration
System (TAS)
Network Requirements
Bandwidth
Firewalls
• T1, high-speed cable, or high-speed DSL recommended
• Minimum 1.5 Mbps upload and download
• Port 80 and 443 must be open
Proxy Servers
• Do Not Cache Dynamic Pages
• Allow both HTTP and HTTPS traffic for *.ctb.com (use IPs if needed)
• You can whitelist the following IPs:
• 204.8.131.239; 204.8.134.66; 12.167.24.52
• Prioritize traffic to and from *.ctb.com
• Users must have credentials if proxy authentication is enabled
Web Content
Filtering
• Do not block MP3 (Text to Speech)
LAN
• Wireless OK – Do not overload WAP
Workstation Requirements
Hardware and
Memory
• Minimum: 1.3 GHz processor (PC & Linux), 1.8 GHz processor (MAC), 1 GB, 1 GB
disk space available
Monitor/
Speakers
• Minimum screen size – 10”
• Minimum 1024 X 768 pixels
• Volume on for “Text To Speech” Accommodated Students (Operational); headset
Operating
System
• Windows - XP SP3, Vista SP1, Windows 7(32 & 64), Windows 8(64)
• Mac – 10.6, 10.7, 10.8 Intel
• Linux - Linux Fedora 11 (Red Hat), OpenSUSE 11.1, or Ubuntu 9.04
Tablets not Supported for Summer 2014
Site Readiness Steps*
Step 1 – Confirm Minimum Requirements
Step 2 – Determine Installation Method and Access/Download Installer
Step 2 - Uninstall 2013 Test Delivery Client Software (MUST)
Step 3 – Install Software
Step 4 – Run Network Utility (Standard Install)
Step 5 -Install Test Content
Step 6 – Verify Installation - Take a Practice Test
Step 7 – Confirm Readiness
*Steps included on www.ctb.com/gacrct in Site Readiness Guide
Site Readiness Steps
Step 3 – Install Software - Ancillary Software
Site Readiness Steps
Step 3 – Ancillary Software – Key Points to consider
Use the version of Java and Adobe Air that apply to your Operating System.
Java 7 Update 45 is the most recent version certified for TDC for PC Operating Systems.
Adobe Air 3.9 was the most recent version certified for TDC.
Turn off auto update for Java and Adobe Air during testing.
Disable Screen Saver during testing. No system level workstation updates should be pushed out during
test sessions.
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Installation Methods Standard and Custom
Which Installer Method Should I Use?
Standard
Installer
Custom
Installer
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Standard Software Installation Process
Sites can use silent Install Scripts.
Users must have read/write permissions.
Recommended for MAC, Thin Client and
Deepfreeze (or similar) sites
• There are several options to install using the
Custom TDC Installer. This presentation will cover
three methods. Choose the method best suited for
your location.
• Option 1: Install from/on Workstation
• Option 2: Install from Server to Workstation
• Option 3: Install from Workstation with Content
on the Server
Slide 12
Online Administration
Registering Retest Takers
Spring pre-ID loaded into system
Reports based on pre-ID (not on physical test location)
Students moved to other system – registered manually
Test Session Window
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Accommodations
Activating for Students
14
Accommodations
Coding for the Data File
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Reports
System Test
Coordinator
Verify and
ensure schools
testing 100%
online show all
students
completed
AND
Call CTB to
request
reporting for
only schools
testing 100%
online
2-day
turnaround
(starts at
receipt of STC
call*)
* Pending DOE approval to release reports
Some / All
Schools in
System test
on paper
OR
Some
students in
school tested
on paper
5 Day Turn
around (start
at receipt of
answer docs)
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User Accounts (Key Differences)
•
DEMO Account to Complete Site Readiness/Certification Activities
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Login credentials to access https://oas.ctb.com (March 24th)
All Districts & School names appended with the word DEMO
Fake Students created for every school
Download and Install TDC Client (Standard or Custom)
Download and Install DEMO content package.
Schedule DEMO Tests, Launch Client and Complete Workstation Readiness
Operational Account to take the CRCT Online Retest
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Login credentials to access https://oas.ctb.com (April 21st)
RTS data will be used to create hierarchy
Student data will be loaded from the Spring PreID file for Grades 3, 5 & 8.
Download and Install TDC Client (Standard and Custom)
Download and Install FINAL Operational & Practice Tests content package.
Perform Final Workstation Check.
Schedule CRCT Operational Retest and Practice Tests
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Troubleshooting Tips
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For a Positive Testing Experience…
Screen savers/power
management set to a
longer timeout
Restrict when possible
intensive bandwidth use
during testing (VoIP,
Payroll, Drop box)
Restore software (Deep
Freeze, etc.) configured
to retain test data after
reboot
All other applications
closed on testing
machines during the test
Anti-virus software full
scans scheduled after
testing hours
Text To Speech –
Volume and MP3
Laptop protocol – Use
AC power, wired
access, wireless check
For a
Positive
Testing
Experience…
Whitelist *.ctb.com (or
CTB IPs if applicable)
Student Experience – Lost Network
Lost connectivity
• Wait screen notification (60 seconds)
• Option to exit after retry
• Proctor alert
• Graphical indicator of network retry
• Zero time log back into test
1. Connectivity
between
workstation and
CTB server
disrupted.
3. Failure to
reconnect after
60 seconds –
“Exit Test”
2. Attempts to
Reconnect to
Test for 60
seconds
Successful
reconnection
within 60 seconds
– Test
automatically
resumes
CRCT Support Resources
Test
Coordinators
• Students locked out
of the system
before completing
the test
CTB.com/gacrct
CTB Support
DOE
• Technology
documentation
• Troubleshooting
Guide
• Questions about
site readiness
• Technical issues that
do not appear to be
local
• Issues
creating/obtaining
user accounts for
the system
• Assistance with
application
functions
• Testing policies and
procedures
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Support Resources
Managing CRCT Online Issues
Resolution Approach
• Test Window Extension
• Local Site Collaboration /Troubleshooting
• LAN / WAN / ISP
• Bandwidth intensive applications
• CTB Customer Service Assistance
• General TAS / TDC functionality
questions/ issues
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Final Clarifying Points
• Sessions time out after 20 minutes of inactivity; remind students to
periodically move the mouse if they are not otherwise interacting with the
test
• Be sure screen saver is disabled and automatic updates from the network
level are suspended during testing
• There should only be one session created per school and grade for the
entire 5 day window
• One session covers both reading and math (Grades 5 and 8). Correct
access is determined by the access code which is unique to each content
area
• Students are already assigned to classes. When assigning students to test
sessions, their class (group) is assigned with them by default
• Make up tests are given in the same test session as the “main”
administration; the login and access code are the key.
• Be sure you are using the live OAS login received around 4/22.
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If testing is completed before the
close of your 5 day window, set
End Date to your new closing date;
scores will automatically extract
overnight; remember to call CTB to
verify you are ready to start
scoring
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CRCT Online Resources
Administration Policies and
Procedures Assistance
CRCT Support
Georgia Department of Education
CTB/Georgia Help Desk
Dr. Robert McLeod, CRCT Assessment
Specialist
[email protected]
[email protected]
http://www.ctb.com/gacrct
Phone: 404-656-2589
Phone: 866-282-2249, option 2
www.tinyurl.com/georgiacrct
Hours of Operation:
8:00 am - 6:00 pm EST
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SITE CERTIFICATION FORM
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Q&A
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CRCT Online Retest
Thank you for your participation!
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