Transcript Annual retreat to develop, implement and update strategic plan

Claire Aloan and Sheri Tooley-Peters
Delegate, New York
 Year
1 2006-7: Getting started: mission/core
values/goals
 Year 2 2008: Refining the plan: core
strategies and tactics
 Year 3 2009: Filling in the blanks, updating
and revising
 Future plans
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Complete all initiatives
Communicate to membership
Use strategic plan as basis for board meeting
 Board
members interested in developing
strategic plan
 Talked to Garry Kaufmann about facilitating,
based on his experience
 2 day retreat scheduled for January 2007, to
include BOD meeting and strategic planning
session
 Developed Mission Statement, Core Values,
and Goals
The NYSSRC, an affiliate of the American
Association for Respiratory Care, is the
professional association of respiratory
therapists, representing respiratory care in
New York State. The NYSSRC promotes
excellence in patient care, encourages
professionalism, and advocates for patients,
their families, the public, the profession and
the respiratory therapist.
 Teamwork
for the Greater Good
 Inclusiveness
 Courage
 Accountability
 Fiscal Responsibility
 Open Communication
 Professionalism
 Progressive Attitude
 Strive for Excellence
 Have Fun!
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Increase membership
Be the preferred provider for quality respiratory care
continuing education
Support formal Respiratory Care Programs in NYS
Unify the state society.
Promote leadership development
Maintain fiscal stability
Increase student involvement in NYSSRC
Support and encourage evidence-based respiratory
care
Develop, implement and maintain a strategic plan
Provide advocacy for therapists, patients, and the
public.
 Plan
 Responsible
 Timeline
 Measure
party
NYSSRC Strategic Plan: Initial Report 1/6/07
Goal
Plan
Responsible
Party
Timeline Measure
1. Increase
membership
Personally
recruit
department
managers
Improve
membership
discount
program
Visit all RT
employers in
NYS
Membership By 2008 Growth in manager
Committee
memberships over time
By 2007
By 2009 % completion of visits
Communicate
about member
benefits
2007 and
ongoing
Develop a
renewal program
2007
Assess members
regarding needs
and services
2007 and
ongoing
Identify and
understand nonmembers
By 2009
Develop a
member
recognition
program
2007
Status
 Used
goals to update policies and procedures
 Updated plan during June and September
BOD meetings
 Determined needs for revision at 2008
retreat
3. Support
formal
Respiratory Care
programs in NYS
Develop
scholarship
programs
Update and
maintain links to
all schools on the
web page
Awards
Committee
Education 06/07
Committee
and
Webmaster
Review of website
Develop speaker
lists
Program
2007
Committee
Development of lists
Work towards
counselor
meetings
(State and
regional)
Publicize
available
opportunities for
students and
graduates
4. Unify the state Central treasury
society
plan
Education 2007
Committee
Attendance at counselor
meetings
Education
Publications
2008
Suggest that more information
should be available on website
Education committee to
develop list of state and
regional guidance counselor
meetings in NYS by 09/07
Budget and 06/07
Audit
Committee
Implementation
Annual Planning
Session
President
Implementation
Consistent state
society location
Symposium Through
Committee 2010
Meeting schedule
Completed
Develop a
manager/BOD
joint meeting,
with ? free
registration and ?
CEU’s
Program
01/08
Committee
Meeting scheduled.
Draft proposal for joint
meeting to be presented 09/07
06/07
 Annual
retreat in January
 Determined need to streamline and focus
plan
 Developed 4 core strategies:
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Organizational viability
Advocacy
Membership
Education
 Developed
tactics for each strategy
Core Strategy: Organizational viability
Tactic: Leadership development
INITIATIVE
Student mentors
Progress &
Transition
Development of
Managers’ Group
Hospital and
Homecare mentor
program
Student Seminars
Speakers Bureau
Mentor chapter
volunteers
ACTION
WHY
Increased visibility of
BOD member
NYSSRC to schools
assigned to each and students to attract
school
new members
Insure understanding
Presentation
of history of BOD and
with handouts to strategic plan to move
each new BOD
forward
Establish
managers’
listserve
Increase membership
and participation of
department
directors/managers
Continue to increase
communication
between BOD and
members
TIMELINE
PERSON
RESPONSIBL
E
There will be a list of BOD
members and their assigned
schools
4/08
Chuck/Sheri
Bi-Annually
Chair of
Progress &
Transition
Committee
There will be a presentation
every other January to the BOD
2008
Chair of
Membership
Committee
Functional managers’ list
serve on our website.
1 member of
BOD assigned
2008
Chair of
to
Membership
each hospital &
Committee
homecare ag.
Bi-Annual
Recruitment for
Seminars for all hospitals/facilities and First in 2009 Chair of Seminar
RT students in
introduce students to
Committee
NYS
benefits of membership
Compile list of Know who the experts
experts & topics in given topics are in
your area
BOD members Experienced board
assigned to
member to teach new
mentor specific members for ongoing
individuals
chapter/state activities
to “carry the torch”
OUTCOME MEASURE(S)
2008 and
ongoing
Ongoing
There will be a list of BOD
members and their assigned
organizations
There will be a student
seminar held next calendar
year.
There will be list of speakers an
Chair of Seminar their areas of expertise by the
Committee
end of 2008
Chapter
Presidents
Chapter presidents will have
lists of mentors and their
assigned protégés
 Distributed
revised plan to BOD members
 Added Strategic Plan review to BOD agenda
 Reviewed and updated plan at June BOD
meeting
 Continued
to review progress on each
initiative
 Revised and updated
 Prior to meeting, action items distributed to
each responsible group e.g., BOD, Officer,
Committee Chair
 Also distributed annotated version with all
suggested changes, deletions, etc.
 Working groups, consensus on each item
Membership Committee
Strategic Plan Initiatives
Establish
Increase membership and
Development of managers’ listserve participation of department
Managers’ Group
directors/managers
Hospital and
1 member of BOD
Homecare mentor
assigned to
program
each hospital &
homecare ag.
Visit hospitals/
education
Recruit volunteers
programs
Director-toDirector contact
Membership at
seminars
Departmental
recognition for
membership
Finalize director
list
Finalize and
implement policy
2008
Continue to increase
communication between
BOD and members
Increase number of
members & our ability to
affect issues
2008
12/08
January 2009
Chair of
Membership
Committee
Chair of
Membership
Committee
Membership
Need to determine
membership status
9/08
Membership
Consistency among
chapters
4/08
Membership
Reward people for being 9-08
AARC members
Help recruiters answer
Develop FAQ sheet
questions- uniform
6-08
presentation of information
There will be a list of BOD
members and their assigned
organizations
Number of visits/ %
There will be a complete list of all
department directors in New York
State
There will exist a policy for
attracting members at educational
seminars
Membership
Joe McDonald
A policy will exist
Membership &
Marlene(?)
FAQ sheet available
Personal
Utilize list and send Personal contact improves 6-08
contact/reminders
letters (using
retention
template)
Develop a
Individual
recognition
Encourage retention,
4-08
recognition
program with
recognize longevity
levels
Membership
Number of letters sent
Membership
Existence of a completed program
Links to other
professional web
Membership
Committee
# of hits on web sites
FAQs
Develop process
and procedure
Functional managers’ list serve
on our website.
Add to web site in
appropriate areas
Membership support
Change
quarterly as
Core Strategy: Organizational viability Tactic: Financial Performance
INITIATIVE
Central
Treasury
ACTION
WHY
Chapters move all -To consolidate finances
assets to NYSSRC -To comply with best
treasury
accounting practices
Retain services Quarterly Reports Maintain up-to-date
of a bookkeeper
financial records
Periodic
(Internal)Audit
Yearly audit
To comply with IRS rules
and regulations
To comply with IRS rules
Taxes
Filed annually
and regulations and NYS
law
Retain services To prepare annual To assure good
of an accountant (internal) audit & accounting practice
taxes
For best practice in
Balanced
Chapter reports by accounting. To assure
budgets
November 30
membership of fiscal
responsibility by BOD
TIMELINE
June, 2008
Quarterly
-Consistency of fees
for vendors and
participants
-Increase revenue
Treasurer
Treasurer
May 15 each
year
Treasurer
Annual
business
meetingJanuary
Set policy on % of Assure that each meeting Every seminar
bottom line
continues to be profitable
Detailed reports Reported to BOD
of revenue/
quarterly at BOD
Total transparency of
Ongoing
expense
meetings
finances
Set uniform policy
statewide
President
May 15 each
year
May 15 each
year
Regional
Seminar Profit
Policies for
fees/ vendorsregistrations
PERSON
RESPONSI
BILE
Policy in
place by 6/08
Treasurer
Budget &
Audit
Committee
Seminar
chair
OUTCOME MEASURE(S)
Individual chapter accounts
except for petty cash (immediate
expenses) will no longer exist
There will be a financial report at
each board of directors meeting
A yearly audit will be conducted
prior to the middle of the fiscal
year
Taxes will be filed annually on
time
There will be an accountant
retained
Prepared by chapters & sent to
Treasurer by Nov. 30. To be
presented to B & A Committee &
BOD for approval prior to annual
bus meet
Positive bottom line
Treasurer
Prepared Quickbooks format
reports from Book-keeper at
BOD meetings.
Seminar
Committee Customer service
chair
Satisfaction survey
Seminar evaluations
 Tactic:

9 initiatives, 9 developed 2 completed
 Tactic:

Leadership development
7 initiatives, 7 developed, 0 completed
 Tactic:

Financial Performance
Reorganization
3 initiatives, 3 developed, 1 completed
(as of 01/09)
 Tactic:

5 Initiatives, 5 developed, 0 completed
 Tactic:

Other Professions
3 initiatives, 0 developed, 0 completed
 Tactic:

Government
5 initiatives, 0 developed, 0 completed
 Tactic:

Public/Patients
Respiratory Therapy Profession
6 initiatives, 4 developed, 1 completed
(as of 01/09)
 Tactic:

8 initatives, 8 developed, 1 completed
 Tactic:

Retention
6 Initiatives, 6 developed, 0 completed
 Tactic:

Recruitment
Camraderie
7 Initiatives, 7 developed, 0 completed
(as of 01/09)
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Tactic: General public


Tactic: Hospital leadership


3 Initiatives, 3 developed, 0 completed
Tactic: Respiratory Therapists
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
3 Initiatives, 3 developed, 0 completed
Tactic: Schools


3 Initiatives, 3 developed, 0 completed
Tactic: State/Federal Government


6 Initiatives, 6 developed, 0 completed
7 Initiatives, 7 developed, 1 completed
Tactic: Other health professionals

3 Initiatives, 3 developed, 0 completed
(as of 01/09)
 Continue
annual retreat and planning session
 Complete development of all initiatives
 Include strategic plan update in all BOD
meetings
 Refocus BOD meetings around strategic plan
 Finalize plan and communicate to all
members