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Annual Conference 2012 Welcome Red badges Graham Maxfield General Manager 09:00 – 09:30 Annual Conference 2012 Benelux Members Acco Brands ATC Lasham Bison International De Stiho Group Dorel EDCO Eindhoven Incotec Group Intersafe Holdings Nunhems Nutreco O’Neill Europe Sibelco Black badges Surteco Van de Velde Vasco Data Security Victaulic Europe VSH Fittings Annual Conference 2012 Sponsors Green badges Alfa-Beta Solutions Autorek Essist Omikron KPIT Cummings MRC OpenText (StreamServe) Tribex Alpha-Beta Solutions Cegeka ComActivity IBM Jacob, Joseph & Associates Maxava Merit Organisational Edge Spacetec Vision Solutions Lawson / Infor Blue badges Annual Conference 2012 09:00 09:30 10:00 10:30 11:00 11:30 12:00 Welcome & LUA Update Enhancing M3 with websites & apps Maximise Return from ERP Investment Coffee Break Voice Recognition in Warehouse Environmt Enhanced Remote Support Lunch Annual Conference 2012 13:00 13:30 14:00 14:30 15:00 15:30 16:00 Costing Toolbox in M3 10.1 StreamServe / OpenText Effective Engagement Models Coffee Break Master Data Management Lawson Update Close Mission Statement “The User Association is formed to look after the interest of its members with regard to the benefits provided by their association with Lawson Software and to encourage information exchange between its members” Disclaimer: “As part of its Constitution, the Lawson User Association does not recommend nor endorse any company, or its products, or services” Membership – Mar 2012 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 Total UK 17 13 7 0 2 6 2 6 5 0 58 Ireland 2 2 1 1 0 0 1 1 0 0 8 Benelux 1 0 4 3 2 1 3 2 5 0 22 S3 0 0 0 0 0 0 0 0 10 0 10 3rd party 0 1 1 0 0 0 4 0 0 0 6 Total 20 16 13 4 4 7 10 9 20 0 104 LUA web site www.lua.uk.com style adopted from LUA (Australia / NZ) more ability to manage content / design / access use of Google Analytics better security / access control (not yet deployed) download presentations, etc No Blog / Forum (due to insurance restrictions) LinkedIn www.linkedin.com no insurance issues Lawson User Association discussion group open to anybody connected to M3 / Movex (465 members) Benelux LUA Members subgroup restricted to Benelux based LUA members (43 members) Global Assocation of M3 User Groups www.gam3.uk.com Started Jan 2008 Umbrella organisation of all M3 user groups Well supported by Lawson Acknowledged as “the voice of the customer” no individual or company may join Membership via LUA GAM3 update 2012 GAM3 PRIORITIES 2012 Five different subgroups at the moment - Communication - Partner Network - Support - Professional Services - Product Enhancement GAM3 update 2011 PRODUCT ENHANCEMENT PROCESS - 2010 456 new enhancement requests received A few duplicated items (votes merged – 10 point maximum) Excel format Maximum 100 points allocated per Maintenance paying customer Voting - 4 Dec 2011 – 27 Jan 2012 74 companies voted (7031 votes registered) Highest 132 votes (registered by 25 voters) 70 requests failed to receive a vote Full feedback at Inforum 2012 – MUGA meeting (22nd April 2012) GAM3 update 2012 PRODUCT ENHANCEMENT PROCESS - 2011 456 new enhancement requests received A few duplicated items (votes merged – 10 point maximum) Excel format Maximum 100 points allocated per Maintenance paying customer Voting - 4 Dec 2011 – 27 Jan 2012 74 companies voted (7031 votes registered) Highest 132 votes (registered by 25 voters) 70 requests failed to receive a vote Full feedback at Inforum 2012 – MUGA meeting (22nd April 2012) GAM3 update 2012 PRODUCT ENHANCEMENT PROCESS (2010) 2010 Initial Feedback – 3rd April 2011 - Planned (Awaiting Resources) Completed (in next major release) Solved (by use of LSO / LES) Available (released in M3 7.1 & above) Available (released in M3 10.1) Partially solved (in M3 10.1) Potential (Research Investigation Project) Total 21 16 1 20 9 23 5 95 69 Inforum 2012 22nd – 25th April 2012 Denver, Colorado We only have ONE chance to make a FIRST impression All 7 members of the GAM3 Board will be attending Benelux Conference 2012 Enhancing M3 with websites, smartphone apps & multilanguage websites Andy Vigrass Managing Director (MRC) 09:30 – 10:00 Benelux Conference 2012 How to Maximise Return from ERP Investment 10:00 – 10:30 Benelux Conference 2012 Coffee Break Re-start at 11:00 am Benelux Conference 2012 Use of Voice Recognition in a Warehouse Environment Sarah Hyde Sales Manager (Voxware) 11:00 – 11:30 Benelux Conference 2012 Enhanced Remote Support Mike Ryan Essist Omikron 11:30 – 12:00 Benelux Conference 2012 Lunch Re-start at 13:00 pm Benelux Conference 2012 Costing Toolbox in 10.1 Fernando Ruiz Tribex 13:00 – 13:30 Benelux Conference 2012 Essist Omikron Group (Remote Monitoring & Support) Mike Ryan Director 13:30 – 14:00 Benelux Conference 2012 Case Study – Struik Foods (Automated Data Capture) Richard Bakkenes Application Controller 14:00 – 14:30 Benelux Conference 2012 Coffee Break Re-start at 15:00 pm Benelux Conference 2012 Totalamber (Benelux Launch of PR for M3) Fuaad Buras Professional Services Director 15:00 – 15:30 Benelux Conference 2012 Lawson Update Hein Wagenaar Client Solution Consultant 15:30 – 16:00 Benelux Conference 2012 Close Safe journey home (Don’t forget to hand in your feedback forms)