Transcript Lawson - Corporate Template

LUA – Benelux Conference Nov 2011
Simon Truran. Training Manager, Lawson Learning
Agenda
 Whats new at Lawson learning?
–
Lawson Learning takes requests!
–
Interested in knowing just how good your M3 staff is?
 Test them! New System Admin customer certification
–
New courses
 M3 10.1
 On Line courses
 New v-lab (end of year schedule)
–
New services
 User Adoption Services
 Change Adoption Services
 Training in the Benelux
 Do you know what this is (myLawson to LMS)
 Sign up for free trial suite & get your USB stick loaded with material
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Customer Comments. UK, Ireland & Benelux.
The overall picture of the training was positive.
I would also be delighted to meet you in person
Jean Luc coped very well with delegates whose
knowledge ranged from nothing to expert users.
An enjoyable time with a good instructor.
The course was good insight into the capability and scope of the M3 system.
The course was well run and the pace and delivery were good.
It was fun! And of course very valuable.
Took onboard feedback re possible
improvements to course and implemented
where practical, e.g. more hands on in synch
with verbal tutorial enabled easier understanding
of how to use system and understand process
flows.
Overall very beneficial - a separate feedback
From Courses Completed Sep – Oct 2010
sheet with some observations to assist Learning
experience is being confirmed and will be
available for discussion
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Get What you Want, When You Want it!
 Lawson Learning now has a ‘Request information’ button available in
the Lawson Learning Management System.
 Use the “Request Information” button to tell us what courses you’d
like scheduled, including time frame and location. You can even
request a course for your site, just for you and your team.
 How? Simply click the “Request Information” button in the search
results and course schedules, complete a quick questionnaire and
your Learning Account Manager will contact you within three
business days to discuss your learning needs.
 Most of the training we provide is private, requested by a customer. If
you don’t see what you want, please ask!
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M3 System Administration Certification
 Lawson Learning is pleased to announce the availability of System
Administration Certification for Lawson M3 System Administrators.
 The System Administration certification allows users to prove their
competence in administrating 6 key areas within Lawson M3
Systems by passing the M3 System Administration exam for
Microsoft Windows, UNIX or IBM I System users.
 The certification exams are supported by a pre-defined track of
courses which can be taken virtually or at Lawson training centre.
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System Administration Introduction
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System Administration Advanced
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Lawson M3 Security (System Administration Security)
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Lifecycle Manager Administration
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Smart Office Administration
 What else would you like to be certified on?
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M3 10.1 Development: Learning /Stepping up
 Learning Camps
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Fashion
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Food and Beverage
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Manufacturing
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Distribution
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Equipment Service and Rental
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Enterprise Asset Management
 Stepping up Learning Camps
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Fashion
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Food and Beverage
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Manufacturing
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Distribution
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M3 10.1 Development: Vlabs/Learning Labs
 Smart Office Navigation
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Smart Office Introduction
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Smart Office Advance
 Financial Controlling
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Costing and Internal Accounting
 Technical Courses
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Smart Office Adminstration
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Life Cycle Manager
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M3 Techonolgy Overview
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System Admin Security
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System Admin Advanced
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System Admin Introduction
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M3 Output and Media Administration (*)
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M3 Output Designer (*)
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M3 Ondemand
 Optimized for M3 10.1
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Lawson Smart Office Introdu ction
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Lawson Smart Office Advance
 Optimized for M3 7.1
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See next slide
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M3 7.1 OnDemand Library

43 courses (136h), GA 2010/05/01

1360 content pages

771 simulations

199 documents
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M3 7.1 OnDemand Library
M3 7.1 Customer Order Processing
M3 7.1 Distribution Order Processing
- Processing Basic Customer Orders (4h)
- Processing Distribution Orders (4h)
- Performing Other Customer Order Processes (6h)
- Working With Distribution Share and Lead Times (2h)
- Monitoring and Rescheduling Customer Orders (4h)
- Using Other Methods of Goods Receiving (2h)
- Managing Customer Claims (4h)
M3 7.1 Manufacturing Order Processing
- Defining Pricing and Discounts (6h)
- Processing a Basic Manufacturing Order (2h)
M3 7.1 Warehouse Management Processing
- Scheduling Manufacturing (4h)
- Defining Inventory Structures (2h)
- Managing Manufacturing Orders (6h)
- Defining Items (2h)
- Defining a Subcontracted Operation (4h)
- Managing Location Replenishment and Movement (2h)
M3 7.1 Purchase Order Processing
- Managing Requisition Orders (2h)
- Processing PO's (4h)
- Taking Physical Inventory (2h)
- Making Additions to the Ordering Process (3h)
- Displaying Item and Balance Information (2h)
- Managing Purchase Authorization (2h)
- Defining and Displaying Item Statistics (2h)
- Monitoring Purchase Orders (3h)
- Defining Dispatch Handling (3h)
- Processing Goods Receiving Flow (4h)
- Performing Packing Reporting (3h)
- Performing Extended Quality Inspection (3h)
- Performing Wave Picking (2h)
- Managing Claims (3h)
Cross-Docking Items (2h)
- Creating Supplier Statistics and Evaluations (2h)
M3 7.1 Lot and Allocation Control
M3 7.1 Tactical & Operational Planning
- Managing Automatic Allocation (6h)
- Performing Demand Planning (4h)
- Managing Manual Allocation (2h)
- Performing Supply Planning (2h)
- Managing Pre-Allocation (2h)
- Balancing Supply and Demand (4h)
- Managing Allocation Stop (3h)
- Establishing and Communicating a Master Production Plan (4h)
- Using Lot Handling (3h)
- Calculating Material Requirements (6h)
- Capacity Requirement Planning (2h)
- Communicating Material and Capacity Requirements Planning (2h)
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Currently under development
Phase 4
Phase 5
M3 7.1 Cost Accounting
M3 7.1 Accounts Payable
- Invoice Checking and Control
- Paying Supplier Invoices
- Monitoring Accounts Payable
- Accounts Payable Processing
M3 7.1 Accounts Receivable
- Managing Invoices and Payments
- Managing Customer Debts
- Monitoring Accounts Receivable
- Accounts Receivable Processing
M3 7.1 General Ledger
- Performing Daily Routines
- Performing Periodic Routines
- Performing Yearly Routines
- Performing Reconciliations
- Verifying General Ledger Updates
- Monitoring General Ledger
- General Ledger Processing
M3 7.1 Report Generator
- Defining a Report
- Performing Financial Reporting
- Report Generator
- Performing Cost Accounting
- Defining Main Settings for Cost Accounting
- Splitting the Cost of Sales
- Accounting for Manufacturing and WO
- Defining Settings for Order Costing
- Accounting for Purchase Orders
- Accounting for Distribution Orders
- Defining Settings for Cost of Capital
- Cost Accounting & Configuration
M3 7.1 Product and Purchase Costing
- Performing Product Costing
- Performing Purchase Costing
- Performing Distribution Costing
- Product and Purchase Costing
- Defining Main Settings for Product Costing
- Entering Cost Rates for Costing Components
- Building the Product Costing Model
- Costing Purchased Items
- Costing Manufactured Items
- Costing Distributed Items
- Using Other Costing Methods
- Costing Subcontracted Operations
- Product and Purchase Costing Configuration
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New Services
 User Adoption
 Change adoption
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Are your users’ needs being lost in the whirlwind?
Pressure to minimize time
away from business?
New Systems?
Mergers and
acquisitions?
Turnover?
Preparation for
an upgrade?
Restructuring?
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Goes beyond technical innovation by focusing
on people
Application
Coach
Network
User
Training
Delivery
Measuring
User
Adoption
Content
Design &
Development
User
Adoption
Plan
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How does increased User Adoption change your reality?
Driving productivity
!
• “ROI is directly related to the proficiency of users”*
• Enhance user competency and compliance with instructionally sound learning methods
• “Professionally trained users make 50% fewer errors and spend more time on critical tasks”**
Reducing Costs
• “Poorly trained users require 6 times more support than professionally trained users”***
• Immediately after go-live, approximately 80% of user issues are related to lack of understanding
the software’s functions rather than a problem with the system ****
• Dramatically reduce time away from work by utilizing an eLearning strategy with just in time
support
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After Go Live – Is User Adoption Complete?
Not according to study after study …
 Immediately after go-live, approximately 80% of user issues are related
to lack of understanding the software’s functions rather than a problem
with the system (Panorama)
 12.4% of the user community for enterprise applications leave the
company annually; up to 50% may depart application-facing roles
within 2 years (AMR)
 End user support is the single biggest cost associated with application
utilization (Gartner)
 “It’s important to make a major commitment to training and sustain that
commitment throughout the ERP solutions life cycle.” (Gartner 2008)
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Public Training Benelux
 Econocom Group SA
 Business Performance Warehouse
 Terumo Europe NV
 Cost Accounting & Configuration
 Dorel
 Credit Manager Toolbox
 Groeneveld-Intersafe BV  Customer Correction Self Services
 Nunhems BV
 Learning Camp
 PON Holdings BV
 Financial Accounting Power Training
 Financial Controlling Power Training
 Life Cycle Manager Administration
 Output Management in Lawson M3
 Product and Purchase Costing
 Smart Office Administration
 Smart Office Advanced
 System Administration Advanced
Courses Attended May 2009 – October 2010
 System Administration Introduction
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Private Training. UK, Ireland & Benelux
 PON-PEPS
 MEC Development
 Richemont
 MOM Training
 Rexel
 MEC Admininstration
 Nutreco Nederland B. V. Solution Overview
 Arjo
 Smart Office Administration
 PHS
 System Administration
 CRV
 Customized Workshop
 VSI
 LCM Administration
 Sibelco
 Learning Camp
 Terumo
 Security & Troubleshooting
 Crystal Reports
 Stepping Up Learning Camp
 Items & Attributes
Courses Scheduled Jun – Oct 2010
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Evaluations. UK, Ireland & Benelux.
Evaluations Completed Sep – Oct 2010 (maximum score = 5)
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Finally - Do you know what this is??
3.
4.
Here
Here
Step 3: Go to Education > Search and Register for Training box.
Step 4: Click a language in the box to open the Lawson Learning Management System (LLMS).
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Do you know what this is?
5.
Here
Here
Step 5
The Lawson Learning Management System will come up in a new window. Click “Search” to begin.
You may also see the “Getting Started Guide” to learn more about how to use and navigate the
Lawson Learning Management System.
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Agenda
 Whats new at Lawson learning?
–
Lawson Learning takes requests!
–
Interested in knowing just how good your M3 staff is?
 Test them! New System Admin customer certification
–
New courses
 Classroom, Virtual Lab and On Line
–
New services
 User and Change Adoption Services
 Training in the Benelux
 Do you know what this is (myLawson to LMS)
 Sign up for free trial suite
 Get your USB stick loaded with an online course & information
 Questions? [email protected]
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