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Online Marketing 201: Local Search & Social Media Learning Objectives After this training you will: Understand what local search is, and how to register in local search engines Know what social media/Web 2.0 is, and why you need to be involved Understand how to leverage social media to encourage volunteering Be able to measure your success from local search and social media activities Understand how blogs work, and know how to start a blog 2 The Web Has Changed Monologues are over, no more: I’ll publish and put it out there and you’ll consume and you better not complain!. It is now a dialog. - Avinash Kaushik, Occam’s Razor 3 What is Web 2.0? Web 2.0/social media refers to a perceived second generation of web-based communities and hosted services — such as social-networking sites, wikis and folksonomies (also known as collaborative tagging , social classification, social indexing, social tagging ) . These sites aim to facilitate collaboration and sharing between users. 4 What is Local Search? Why Local Search? More online searchers are looking for local information “volunteer in Camden, NJ Local search results are displayed FIRST in search engine results Recommendation engines get more traffic than your site– Yelp.com has over 4 million visitors per month 5 Local Search: Building Links from your Friends Start off by getting links from your friends Convention & Visitors Bureaus Traditional Media Sites - newspapers, radio, TV Local city guides (search city name + “city guide”) Local Business Associations - Rotary, Kiwanis, Chambers of Commerce, etc. 6 Local Search Google’s Local Business Center Sign in, create a listing, Google will mail you code, input code, you’re done! 7 Local Search Yahoo! Local Sign in, create a listing, input the code, you’re done! 8 Local Search TrueLocal.com 9 Local Search Live Search Maps 10 Local Search Live Search Maps Go to the Local Listing Center Click on “Help” in Bottom Right Click on “Local Listing – Add a Listing” They will send you a letter with a verification code Input the code You’re Done! 11 Local Search Insider Pages Tell your story! Add photos, special offers & coupons, and a "message from the owner". Update hours, directions and contact info - it's ALL FREE, takes only a few minutes, and drives more customers to your nonprofit. How: http://www.insiderpages.com/advertiser/sign_up.html 12 Local Search Craigslist.org Over 30 million visitors/month Volunteer section Community events section Confirm posting via email 13 Local Search Kudzu.com 447,621 visitors/month “List your business” on bottom of page 14 Local Search ZVents 444,864 visitors/month Event posting 15 Local Search Eventful 564, 445 visitors/month Can post events & groups 16 Local Search Yelp.com 17 Local Search Yelp Do a search for your organization’s name and zip code to find out if you’re already in Yelp’s system. On the bottom of the search result page, you’ll see a red button titled ADD BUSINESS which leads to a simple form where you can add your business. Keep an eye on your reviews, but be restrained in firing back responses. 18 Local Search Merchant Circle 19 Local Search Merchant Circle It offers a set of online marketing tools These tools include: web page/landing page with a blog newsletter-sending capability Coupons Traffic reports, and more. Simply click “join now” and you’re off and running! 20 Local Search Superpages.com 8 million people/month Listings provided to: About.com Lycos 21 Social Media Idealist.org 269,110 visitors/month Post events, campaigns, volunteer opportunities, etc. 22 Social Media Facebook 34 million users Create group profile, post events, join local networks 23 Social Media Facebook Here’s how to get started with Facebook: Create a personal Facebook account Join your regional/city network, invite your friends, organizations & volunteers in your database Create an event (on the left navigation). Make sure to pick which network to broadcast it to. You can either use Facebook's guest list feature, or put the 1-800Volunteer.org URL address for the volunteer opportunity in the "Description" field to track folks who have signed up. Very simple. You've just reached out to a portion of the 34 million users that use Facebook. 24 Social Media Gather.com 25 Social Media Gather.com Register as an individual Create your nonprofit as a group Invite your friends, encourage writers you know to join, contribute & send their earnings to you More detailed information here. 26 Social Media Meetup.Com 2.5 million users Search in your area Join existing groups, or start a group Post your projects/event s 27 Measuring Success Increased number of visitors from social media Number of comments on your posts/blog Set up Google & Yahoo News Alert for your Brand name Position of Brand Name & number of mentions in Search Engines Number of Volunteer Referrals/Sign ups 28 Learn More Search Marketing for Nonprofits: Exhaustive List of Social Bookmarking Sites http://www.socialmediatoday.com The Original Signal – Web 2.0 blog http://mashable.com/2007/08/08/social-bookmarking-2/ Social Media Today http://SearchMarketingforNonProfits.wordpress.com http://www.originalsignal.com/ More Local Search Sites http://blog.searchenginewatch.com/blog/060831-090409 29 Joining the Blogging Community 30 So You Want to Start a Blog Approximately 120,000 blogs are created every day A blog is a website that needs to be promoted, or it won’t be found. Technorati currently states it is tracking over 112.8 million blogs What do I want to get out of maintaining this blog? 31 Pick your Tool Blogspot.com Easy to use interface, need to add Google Analytics Wordpress.com More advanced options Can create “pages” as well as posts Can host on your website Comes with watered down analytics LiveJournal.com 32 What are the Elements of a Good Blog? Optimized for Search Engines Has an About page will help convert more new visitors into loyal readers. Has social media links under each post Has an RSS feed using Feedburner Displays a blog search tool 33 Promoting Your Blog Your blog is a website – everything you learned about search marketing applies! Post content using keywords & tags frequently Submit to directories: http://www.stuntdubl.com/2006/01/16/blogpromotion-tools/ Build Links Measure! 34 Keep the Conversation Alive Create an editorial calendar for your posts Start a dialogue with bloggers in your niche Ask someone to guest-post on your blog Thank your readers Participate in the comments on your blog posts Stumped for Ideas? Brainstorm list here. 35 Measuring Blog Success New vs. returning visitors, length of stay RSS Subscribers Conversation Rate = Number of Visitor Comments / Number of Posts Citations – people who link to your blog 36 Blogging is a lot of work! Don’t just blog for the sake of blogging. 37 Questions? Katherine Watier Watier Creative Nonprofit Search Marketing Consultant 301-793-6121 [email protected] 38