Transcript Legal Update - IPMA-HR
VA’s Veterans Employment Initiative Veteran Employment Services Office VA for Vets Program Briefing
A N D R E E ’ M S U T T O N , E D . S . , L P C , N C C C H I E F O F R E C R U I T M E N T , R E T E N T I O N & O U T R E A C H
Overview
In support of Executive Order 13518, VA established the Veteran Employment Services Office (VESO) and the VA for Vets program in November 2011 with the goal of enhancing the recruitment, retention and reintegration of Veterans. VESO’s mission is to support Veteran recruitment, retention, and reintegration through the development and implementation of innovative and comprehensive programs, services and procedures. VA for Vets is a high-tech, high-touch platform designed to help VESO meet it’s mission. It was designed, built and sponsored by VESO and utilizes technology, processes and people to assist Veterans and Military Service Members. 2
VESO Business Lines
HR Services Provides HR support in the areas of Veteran staffing at VA and other Federal agencies/nonprofits through the Feds for Vets initiative.
Provides consultative services in the areas of policy, training, deployment and reintegration. Oversees USERRA case management for the Department Consistently ensures VA’s time-to-hire a Veteran through the noncompetitive process is less than 25 calendar days Recruitment, Retention and Outreach Provides a team of Regional Veteran Employment Coordinators (RVECS) nationwide to work with VESO customers to recruit Veterans to fill positions at VA and other Federal agencies Represents VA at U.S. Chamber of Commerce’s Hiring Our Heroes Hiring Events and Congressional Hiring Fairs Assists Veterans in preparing resumes and completing employment application packages and develops strategies to retain the VA Veteran population.
VESO Business Lines
Data/Program Management Analyze and provide Veteran employment data to contribute to workforce planning initiatives; provide consultation to assist in VA for Vets program management Build data dashboard to monitor and track VA’s performance toward meeting it’s annual Veteran employment goals Develop reports on Veteran workforce trends and process VESO’s customer requests for Veteran workforce data Strategic Communications Coordinates all marketing initiatives for VESO and the VA for Vets program Manage media inquiries and coordinate interviews for customers seeking information on VESO and the VA for Vets program Manage all written correspondence related to VESO and the VA for Vets program; coordinate all speaking engagements/briefings.
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Model for Federal Veteran Employment
Veterans Career Center
• Skills Translator • Resume Builder • Job Search • Skills Assessment
Results
• Increased % of Veterans Employed • Increased Retention Rate
Service Support
• Training • Retention • Communications
Organizational Support
• Veteran Employment Services Office • VA for Vets
Veteran Employment Executive Order VA Major Initiatives
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Innovative Outreach Strategies
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Leveraging a High Touch & High Tech Solution to Connect with Veterans
Video, Tools, Collateral, Webinars & Links to USAJOBS, TMS, MyCareer@VA Web Portal Social Media • Veterans in Place (VIP)
OUTREACH
Onboarding Program • Veterans as Mentors (VAM) Program Job Matching Phone, virtual world Mobile Site
RETAIN
& REINTEGRATE • Mobile site expansion • Additional training and retention programs Retention Programs
JOB MATCH & HIRE
RVECs Virtual Collaboration Training Deployment & Reintegration Coaches 7
High Touch RVEC
RVEC
• Provide assistance to Veterans seeking employment at VA • Offer resume building and career guidance to Veterans • Educate Veterans on the Career Center tools
Reintegration Coaches
• Dedicated point of contact to facilitate a smooth transition during the deployment and reintegration processes • Educate service members and supervisors about deployment and reintegration tools • Provide transition assistance and collaborative coaching to the work unit
Help Desk Technical Support
• Single contact for all customer technical assistance • Multiple points of access – phone, email, and instant messaging 8