CEO Report UW Hospital and Clinics Authority Board

Donna Katen-Bahensky President and CEO UW Hospital and Clinics May 5, 2010

Recent Activities

      Patient and Family Centered Care Institute Go Red for Women Luncheon Geriatric Reception at Governor’s Mansion Office of Health Care Reform Implementation Hearts and Hands – AFCH Fundraiser CEO Panel for

Working Mother

magazine & Corporate Voices: Hourly Workers in America

Recognition

   UWHC named to inaugural list of "Best Companies for Hourly Workers," according to

Working Mother

– One of six nationwide magazine Working Mother cited the hospital's numerous family friendly initiatives for hourly workers, such as: – Flexible hours – Career training and advancement opportunities – Generous health insurance and retirement plans – Paid vacation – Sick days – Tuition reimbursement – Flexible spending accounts Also been named to magazine's "100 Best Companies" list in 2007, 2008 and 2009

Marketing Update – New Advertising Partner

 UW Health selects Shine Advertising – Process included RFP to 24 Ad and Brand agencies in Wisconsin and Chicago – 12 responded and UW Health identified 4 finalists – UW Health review team included Dr. Chris Green, Jim Dechene, Pete Christman, Service line representatives, Med School Department Administrators, Unity and Marketing Department

Upcoming Regulatory Visits

     Trauma Re-verification April 29 - 30 UNOS Organ Procurement Organization Audit May 10 - 11 National Accreditation Program for Breast Center Site Visit May 11 CMS Organ Procurement Organization Certification Survey Feb - Jun TJC Stroke Recertification Mar - Jun

2010 Presidential Scholarship

Two Executive MBA Awardees  Paul Hayes, HRIS Manager  Hannet Tibagwa Ambord, Pharmacy Manager, Oncology

Care Everywhere (Care Epic)

   Dane County Care Everywhere Coalition Members Epic Software Allowing Members to Securely Exchange Patient Information Launched March 29 in Emergency Departments and Urgent Cares for 4 Month Pilot

Early Exchange Results (First two weeks)

  Average 113 patients daily with a Care Epic exchange Frequency of exchanges varied by Madison hospital

UW Health MyChart

   A secure online service that offers users the privacy and convenience of accessing portions of their UW Health medical records.

Allows you to: – Receive test results online – View and print selected health issues, medications, allergies and immunizations – Schedule, cancel and view appointments – Send secure electronic messages to your health care team – Access billing information – Access the above information for your children or others you care for (authorization required/age restrictions apply) UW Health Primary Care Clinic patients are encouraged to visit uwhealthmychart.org to "Request an Account." An activation code will be mailed to your home in 7 to 10 business days.

MyChart Status

   Available to UW Health Patients who Receive Primary Care at 26 UW Health Locations (as of 3/23/10) Activation as of 4/19/10 – 7320 Accounts activated – 6456 Accounts requested but not yet activated • 53% Activation Rate Patient Help Desk is available for password or login assistance 24x7. The toll-free # (877) 768-0732.

Champions for Kids Radiothon

   John and Tammy's Champions for Kids Radiothon (May 5-7) 6 AM – 7 PM on 96.3 STAR COUNTRY Raised $442,000 in 2009