Transcript Document

Economic and Family Services
Updates
April 30, 2015
David Locklear, Chief
Betsy Moore, Program Manager
Food and Nutrition Services
COMPARISON OF FFY 2013 & 2014 ERROR RATES
ACTIVE CASES
MONTH
NEGATIVE CASES
FY 2014
FY 2013
October
3.26%
2.17%
November
3.42%
December
MONTH
FY 2014
FY 2013
October
72.22%
38.10%
2.11%
November
68.97%
41.25%
3.01%
2.89%
December
75.00%
44.92%
January
2.80%
2.77%
January
74.60%
53.16%
February
3.22%
3.18%
February
67.90%
57.51%
March
3.94%
3.75%
March
71.43%
59.66%
April
4.46%
4.15%
April
70.43%
63.89%
May
4.35%
4.36%
May
67.32%
67.08%
June
4.67%
4.34%
June
63.58%
68.68%
July
4.73%
4.51%
July
62.56%
68.91%
August
4.98%
4.43%
August
61.98%
68.86%
September
4.98%
4.75%
September
61.21%
69.32%
Case and Procedural Error
Rate (CAPER)
• Continue to be on corrective action with
USDA
• Case file reviews completed by DHHS
• Corrective Action Plans Requested
• Follow Up
• Federal Tolerance rate is less than 1%
• 49.43%, currently 52nd in the Nation
Processing Timeliness Rates
FY 2014 TIMELY APPLICATION PROCESSING
QC Review Month # OF APPS # OF APPS
TOTAL # OF
MONTHLY % MONTHLY % CUMULATIVE %
TIMELY NOT TIMELY APPLICATIONS
TIMELY
NOT TIMELY
TIMELY
Oct-13
3
0
3
100.00%
0.00%
100.00%
Nov-13
6
1
7
85.71%
14.29%
90.00%
Dec-13
6
3
9
66.67%
33.33%
78.95%
Jan-14
11
5
16
68.75%
31.25%
74.29%
Feb-14
11
11
22
50.00%
50.00%
64.91%
Mar-14
19
8
27
70.37%
29.63%
66.67%
Apr-14
21
5
26
80.77%
19.23%
70.00%
May-14
23
9
32
71.88%
28.13%
70.42%
Jun-14
27
10
37
72.97%
27.03%
70.95%
Jul-14
27
8
35
77.14%
22.86%
71.96%
Aug-14
24
5
29
82.76%
17.24%
73.25%
Sep-14
28
12
40
70.00%
30.00%
72.79%
TOTALS
206
77
283
72.79%
Processing Timeliness Rates
• Currently under corrective action with
USDA
• Target rate is 100% but tolerance rate is at
least 90%
• Timeliness rate is based on QC data
FNS Management Evaluation
Most Common Findings 2014-15 FFY
• Timeliness
• Keying Apps and Recerts within 3
business days
• DSS-8650 not being sent for Interviews
• Hearing and Appeal Request
• Customer complaint tracking logs
WFFA Drug Testing Update
• Social Services Commission Public
Hearing held on April 15, 2015
• Received (3) Proposals (currently
reviewing and scoring)
• Draft Policy completed and being
reviewed internally and by the AG’s Office
• Policy will be shared with Economic
Benefits Committee for review
• NC FAST enhancements in progress
• Target Implementation Date July 1, 2015
Work First Updates
Work First Program and Head Start Collaboration
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2 counties (Craven and Wake) received awards from Head Start to develop a collaboration
model.
Both counties along with Head Start and a WF Representative will be attending the Federal
Head Start meeting in Atlanta Ga, June 2015 to present this collaboration.
Work Force Development and Work First Collaboration
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3 – 6 months meetings at the state level
Encouraging counties to continue to collaborate at the local level
TANF State Planning for 2016 – 2019
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SFY 2015/2016 Surveys due back to the Division by May 31, 2015
7 Electing Counties – Beaufort, Caldwell, Catawba, Lenoir, Lincoln, Macon, Wilson. All plans
have been submitted and are being reviewed.
Work First Updates
Work First Monitoring
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Desk Top monitoring being completed for some counties in order to meet the June
30, 2015 monitoring completion deadline for WF
Signature of Guided Interview not completed
Job Bonus – not offered and when offered not keyed
OVS – Not documented or checked
CAP child not coded correctly – CROP in some counties
Counties are not checking the IV-Non Cooperation Report – Major Finding if
compliance not met
Outcome Plans not completed in NCFAST; Work Component Activities not
entered; and participation hours not entered in NCFAST
Documentation for Work Activity hours not provided
Strength and Needs Form not completed timely
EBT monitoring – is being completed to ensure appropriate use of the EBT card
for WF. WF/TANF EBT Report due at the Federal level - September 2015
Able Bodied Adults without
Dependents (ABAWD) Waiver
• NC ABAWD Waiver extended until
December 31, 2015
• Received notification from the Center on
Budget and Policy Priorities -73 counties
potentially eligible for ABAWD Waiver after
December 31, 2015
• Follow up conversations with the
Department and Directors Association
FNS Employment and Training
Current Plan Proposals
• Division of Workforce Solutions provides E&T
service – State Contracts
• Community Partner provides E&T service –
County Contracts
• DSS provides E&T service
FNS Nutrition Education
SNAP-ED:
RFA Process – upcoming year will have 11
partners covering all 100 counties
Farmer Market Sign-up Events :
Greenville(22), Louisburg(28),
Greensboro(52), Raleigh(20), Rocky Mt(6),
Fayetteville(32)
Upcoming events – Charlotte & Western NC
Energy Updates
New Performance Measures
Collect 1 year of data from heat & electric
vendors:
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Gather more information at interview
New Vendor Agreements
Discussions with Vendors
Office of Economic
Opportunity
• The Office of Economic Opportunity, formerly known as the
State Economic Opportunity Office, was established in 1966 to
provide training and technical assistance to Community Action
Agencies. In 1981 the Office was assigned the responsibility of
administering the federal Community Services Block Grant
Program. The Office is currently housed within the Division of
Social Services, Economic and Family Services Section.
• The Office previously administered the Emergency Shelter
Grants Program (ESGP) relocated to the Division of Aging &
Adult Services and the Weatherization Assistance Program
(WAP) relocated to the Division of Energy and Natural
Resources.
OEO’s Goals & Objectives
• Advocate for low-income families
• Increase the number of families attaining
economic self-sufficiency
• Decrease Homelessness
• Build sub-grantee and community capacity to
plan, develop, deliver and sustain services
• Develop partnerships and collaborate with
department divisions
• Ensure results-based performance through
monitoring, assessment and evaluation
Our Sub-Grantee Agencies
• 34 Community Action Agencies
(1 Local Government)
• 4 Limited Purpose Agencies
(1 State Government)
Refugee
• Anyone eligible for the Refugee Program
is a Qualified Alien exempt from the 5 year
wait for all other programs
• Families with minor children are eligible
for Work First, NOT RCA/RMA. RCA is for
single adults (18+) & couples who do not
have minor children.
• A reminder was included in the 4/20/15
[Users.NCFAST] End User Postcard 4.37.0
Contact Information
David Locklear, Chief
Economic and Family Services
919-527-6311 (Office)
919-886-1985 (Cell)
[email protected]
Betsy Moore, Program Manager
Economic and Family Services
919-527-6316 (Office)
[email protected]