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Milan Gross Principal Synergy Corporate Technologies www.synergyonline.com/sg Project 1: SharePoint 2007 Intranet Portal Project 2: SharePoint 2007 Extranet Site Project 3: SharePoint 2007 Internet Portal Municipal Government Multiple Departments ◦ ◦ ◦ ◦ ◦ ◦ ◦ City Attorney Community Development Police Fire Recreation & Parks Public Works Transit & Parking Heavy Investment in MS Technologies Needs New Intranet / Extranet Existing Intranet ◦ ◦ ◦ ◦ ◦ Traditional web technologies Difficult to customize and add information Difficult to find information Limited collaboration tools Expensive to update Legacy applications 1200 users Need to train wide range of departments Content management tool Search tool Collaboration Tools Personalization Need to accommodate existing legacy applications Extranet Capability Potential platform for Internet Site Integrate with AD and Exchange Microsoft Office SharePoint Server 2007 Meets most requirements out-of-the-box W3C Accessibility and Section 508 compliant Cross-browser support Extensible .NET Development Platform Phase Phase Phase Phase 1 2 3 4 – – – – Discovery and Planning Production Pilot Implementation Staged Production Rollout Cleanup Finalizing scope definition Branding design and approval Implement branding Environment build / testing Build Framework Elements Implement security QA configuration/build Training Taxonomy build out Content Load Testing, and Acceptance Go Live - Full Roll Out Clean Up Governance November December January February Mar Interviews with each of the City’s departments Focus on business objectives Identify productivity bottlenecks Determine requirements with highest ROI Based on interviews, the site’s initial taxonomy was defined: ◦ A main Intranet portal site collection ◦ Publishing sites for each major area City Wide Extranet Department ◦ Quick Links ◦ MySites Portal Site Department Program Project Designed a custom master page for the site’s common headers and menus Defined page layouts that would provide the basic organization of content on the different site pages SharePoint’s out-of-box content editing and approval processes were implemented to publish content to the Intranet Single Content Source Used Crawl Rules to exclude sensitive or erroneous content BA Insight’s Longitude Search for SharePoint implemented to enhance the out-of-box search capability ◦ ◦ ◦ ◦ Page ranking AND / OR Search Options Enhanced filtering Page previews Document Management ◦ Implemented out-of-box ◦ Configured information management policies and workflows Collaboration ◦ Team Sites ◦ Discussion Boards Custom web parts to integrate external applications A new site was provisioned to create a different look and feel for Extranet users Used Alternate Access mapping and SharePoint security to limit Extranet users to read-only access Non-City personnel were given Active Directory accounts and placed in a separate OU High Availability Farm WFE Servers Index Server ◦ 2 Web Front End Servers ◦ 1 Index Server ◦ 2 Clustered SQL Servers Clustered SQL Server Synergy provided training for: ◦ Site Managers ◦ Content Managers ◦ Office Integration Training based on implementation Goal to train users on business practices An operating manual for managing the Intranet and Extranet ◦ ◦ ◦ ◦ ◦ ◦ ◦ How content should be organized How security should be maintained Style guidelines (colors, font, etc.) Dimensions for design elements Workflow procedures Usage policies Practice guidelines It is difficult, but critical, to collect input from all stakeholders in a SharePoint implementation If you expect people to use SharePoint, you have to train them to use it There are a number of powerful SharePoint tools available from third parties Building engagement with users is key