Transcript ###The Ownership of Travel and Tourism Organisations
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BTEC Travel and Tourism
The Ownership of Travel and Tourism Organisations
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Travel Agencies
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• • • Travel agents can be grouped into three different categories: Independent Miniple Multiple
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Independent Travel Agents
• • • • These are private companies (see Biz/ed’s Glossary for a definition) They have one or a few branches, often close to each other Independents are often found in market towns They rely on repeat business from satisfied customers
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Miniple Travel Agents
• • • • Miniples are similar businesses to independents But they have more branches and usually a head office in a local area The different branches may trade under different names Other small independents may be bought up and added to the miniple
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Multiple Travel Agents
• • • Private companies usually with a high street presence in most UK towns and cities Part of large organisations which trade in other areas of travel and tourism Many customers attracted by large discounts
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Trade Associations
• • • • Travel agents often belong to trade associations These organisations help them offer better services to their clients Some of the most important are: ABTA, NAITA and CARTA
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Trade Associations
• • • ABTA: The Association of British Travel Agents UK’s leading travel trade association Represents about 90% of UK travel industry Offers security and reliability to consumers
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Trade Associations
• • • NAITA:The National Association of Independent Travel Agents Trades under the brand name of Advantage Travel Centres Has over 800 independent travel agent members Large membership means stronger buying power
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Trade Associations
• • • CARTA:The Campaign for Real Travel Agents Has over 400 members from independent travel agent sector Formed to promote choice and expose vested interests Closely linked to the Association of Independent Tour Operators
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Business Travel Agencies
• • • Some agencies exist solely to offer travel services for business customers An example of a trade association in this sector is the Guild of Business Travel Agents GBTA members account for about 80% of business air travel bookings
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Public-Private Partnerships
• • Where the Government and private sector work together to achieve mutually beneficial aims, for example: Regeneration of industry/areas Promotion of UK travel and tourism
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