Transcript Welcome to CTB - CTB/McGraw-Hill
Oklahoma End-of-Instruction Retest/Winter/Trimester Technical Q&A Training
Webinar Etiquette This call will be operator assisted. Please submit questions through the chat window throughout the presentation or via the operator during the Q and A portion of the meeting .
Conference Call Numbers: 800-857-4928 Passcode: 1949986 (for all morning and afternoon sessions) Webinar information provided separately October 2013 Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB).
Slide 1
Key Personnel - Introductions Oklahoma State Department of Education
• Dr. Maridyth McBee • Assistant State Superintendent • Joyce DeFehr • Executive Director State Testing • Derrel Fincher • Director of Learning Technologies
CTB/McGraw-Hill
• Shiva Doreswamy, Portfolio Manager • Rob Mann, Online Implementation Mgr.
Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB).
Slide 2
Agenda
Welcome and Session Goals Milestones (Important Events) Online Program Overview Site Readiness Process Test Delivery Client (TDC) Support Resources
Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB).
Slide 3
Milestones (Online Implementation)
Milestones Site Readiness Training (Webinars) Dates Oct 21 & 22 (2) webinar sessions per day Oct 29 Q&A session Demo Web Site Access, TDC, Final Content available for download/install Oct 23
Site Readiness check and certification
Test Administration System (TAS) Training DTCs access Test Administration System (TAS) Test Sessions Pre-assigned (by CTB) Student practice testing begins EOI Online Retest window EOI Winter/Trimester test administration
Spring Tech Readiness Survey Statewide Infrastructure Stress Test Spring EOI and 3-8 Test Content avail.
Oct 23 – Nov 8
Nov 4 (2), 6, 7 webinar sessions Nov 11 Final Online Q&A Nov 4 Nov 4 Nov 11 Nov 18 – Nov 29 Dec. 2 – Feb. 14, 2014
Dec. 1 - 31 Mid-January February
Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB).
Slide 4
Oklahoma Online Program Overview
CTB OK Web Portal www.ctb.com/ok a CTB Single Sign-On (SSO) –
access to the secure Oklahoma web portal
a. About the Tests –
general information about the tests
d Help Desk –
details to contact the help desk
e News –
important news and status
Coordinator Support Materials –
role based access to information to support test administration
a b d c c e
Demo Sites
Slide 5 Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB).
Oklahoma Site Readiness Documentation
Oklahoma Online Testing System
• Student data management • Test assignments • Testing status
Test Administration System (TAS)
• Student testing software (TDC) • Test Content • Lock down browser
Test Delivery Client (TDC) Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB).
Slide 7
Online System enhancements
Test Delivery Client (TDC) Changes
• Display TDC version (v9.5) on login screen • Performance Level Lookup file embedded in content package • Calculator improvements / limitations • Network Utility included in Custom Install • Can be auto-updated with caveats. Re-install of TDC is recommended
Calculator limitations and solutions
• Graphing Calculator (Algebra II) has specific 32-bit Java requirements • 64-bit OS may not be allowed to make 32-bit Java calls • No Linux support • Test the calculator in site readiness • Conduct workstation check (fake student) with Algebra II • Plan for handheld calculators as back up
Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB).
Slide 8
TAS Sandbox / Demo Website
For Educators and Technology Coordinators
• Tech Coordinators download TDC and Content.
• Hands-on practice opportunity in ‘sandbox’.
Content
• Content download package includes all tests • Practice tests can be scheduled.
Separate website (not Single Sign-on accessible)
• Pre-loaded with all Districts appended with word DEMO
Generic accounts
• • System-Generated emails to Tech Coordinators
SSO accounts not applicable Tech Coordinators- Site readiness
• May create test sessions and use test tickets to test workstation setup
Reporting
• CAUTION! - Data created here is not extracted for reports or monitored
Students
• Fake student data similar in format to actual testing students
Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB).
Slide 9
2013-14 Checkpoint Process
• •
Winter: Site Readiness Memo
Checkpoint 1 October 23 •
Technology Readiness Training
•
Client & Content Installation
•
Workstation check (fake students)
•
Self-Certification Form
• Site Readiness Stress Test •
Site Support and Troubleshooting
Checkpoint 2 November 8 • Test Administration
Training / Access
• Final Content Installation • Test Assignments • Practice Tests • Accommodation updates • Final Workstation Check Checkpoint 3 November 11
Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB).
Slide 10
Site Readiness steps - Memo
WHO:
Technology Coordinators
WHAT:
Certify that sites are prepared for testing prior to student practice tests
WHEN:
No later than
November 11, 2013
. These are described in detail in the
Online Site Readiness Guide
on
ctb/com/OK 1. Confirm workstation and network requirements
Review the
EOI Winter Workstation Requirements
to complete this activity.
2. Install the Test Delivery Client software
Review the instructions below for a Standard install or the
Online Quick Install Checklist (Custom Installer)
3. Download Test Content 4. Verify installation and connectivity
Review the
Site Network Infrastructure Guidelines
. Then, follow the instructions in the
Network Utility Guide.
5. Final Site Readiness
Setup and take a practice test using a fake student login on several workstations as described below
6. Submit the Site Self-Certification Checklist to [email protected]
Fill out the Checklist including results from the Network Utility
7. Site Remediation
Contact the CTB HelpDesk to troubleshoot issues. A field engineer may visit or follow-up to determine possible remediation solutions.
Step 1 - Workstation Requirements
Can also be accessed at www.ctb.com/ok Hardware and Memory • Minimum: 1.3 GHz processor, 1.8 GHz processor (Mac), 1 GB of memory (2 GB recommended), 500 MB disk space available Monitor/ Speakers • Minimum screen size – 10” • Speakers “on” and Headset for “Text To Speech” Accommodated Students Operating System • Windows - XP SP3, Vista SP1, Windows 7 (32 or 64 bit) • Mac - OS X 10.6, 10.7, 10.8 Intel • Linux - Linux Fedora 11 (Red Hat), OpenSUSE 11.1, or Ubuntu 9.04
Additional Software • Adobe Air® ; Flash® Player 10 (MAC) or later • Adobe® Reader® 7.0 or later • Java Runtime Environment JRE 6 or 7
Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB).
Slide 12
Bandwidth
Step 1 - Network Requirements
• T1+, high-speed cable or DSL recommended • Minimum 1.5 Mbps upload and download Firewalls • Port 80 and 443 must be open Proxy Servers • Do not Cache Dynamic Pages • Prioritize/allow HTTP and HTTPS traffic for *.ctb.com
• Users need credentials if proxy authentication is enabled • Name: tms-oas-55.ctb.com Address: 12.167.24.52
Name: tms-oas-ew.ctb.com Address: 204.8.131.239
•
TTS setup – Allow/Do not block - *
.readspeaker.com Address: 79.136.80.254 – Cloud hosted. IPs may change over time. Sites that can only use IP may need to update the IP address in the future.
Web Content Filtering • Allow MP3 (Necessary for Text to Speech) Performance • Wireless is okay but do not overload WAP • Thin Clients okay with 10:1 ratio
Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB).
Slide 13
Step 2 - Download and Install
Follow links: Install Software and Download Test
Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB).
Slide 14
Step 2 - Test Delivery Client Installation
Which Installer Method?
Standard Installer
• Standard Software Installation Process • Sites can use silent Install Scripts. • Users must have read/write rights.
• Recommended for Thin Client and Deepfreeze (or similar) sites
Custom Installer
• There are several options to install using the Custom TDC Installer. This presentation will cover three methods. Choose the method best suited for your location.
• Option 1 - Install from Workstation • Option 2 - Install from Server • Option 3 - Install from Workstation with Content on the Server
Other consideration: BYOD, Wireless, Thin Clients
Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB).
Slide 15
Test Delivery Client Custom Install – General
Custom Installer - Overview
C:\Test_Content or \\Testing\Server1\Content Create a folder to
store
the Test Client executable and Content (example: C:\Test_Content).
Edit shortcut to set EXE and CONTENT location, PROXY settings
This could be on each Workstation or on a Network Server
Create a shortcut pointing to the TDC executable Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB).
Slide 16
Step 3 – Install test content
Example: Custom Installer - Option 1 - Install from Workstation
4. Create a content folder on the workstation. (example: C:\Test_Content).
5. Add the content into the workstation content folder you just created.
Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB).
Slide 17
Step 4 - Network Utility
Custom Installer – Verify setup on a few workstations
• From installer folder, launch the Network Utility. • On the First Tab (Network Connectivity Test), click Start. • Questions 1, 2 and 3 should return “Yes” • This does not confirm content installation.
From the “Network Connectivity Test” tab, click “Start”. The first three questions should result with “Yes” which confirms that the application has been correctly installed.
Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB).
Slide 18
Step 5 - Verify Client
Custom Installer – Verify Setup on a few workstations
• Launch Test Delivery Client software.
• Login using a fake login from the (OAS) training site . • If the application launches and login completes, then the application
and content
have been setup correctly.
Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB).
Slide 19
Step 6 - Site Certification
Step 7 – Troubleshooting, Help
Online Site Status and User Forum
News button: up-to-date messages about Online Test Administration Tech User Forum: November 1
Support Resources
Need Help?
Support Options and Resources
Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB).
Slide 23
Support Resources
Administration Policies and Procedures Assistance
•
Oklahoma State Department of Education, Office of Accountability and Assessments
•
http://www.ok.gov/sde / Phone: 405-521-3341 OK Customer Support (CTB)
•
CTB Oklahoma Help Desk [email protected]
• •
http://www.ctb.com/ok Phone: 888-282-2010, Fax: 800-282-0266 Hours of Operation: 7:30am – 4:30pm Central Time - regular hours 7:00am – 7:00pm Central Time - during testing Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB).
Slide 24
Questions? Thank you for joining!
Questions Thank You
Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB).
Slide 25
Test Delivery Client - Other Considerations
Bring Your Own Device (BYOD) or 1:1
• Consider Security policies • Install / Uninstall policy • Students must have Test Ticket and Access Code • Consider Install from Server - Option 2
Wireless
• Always-on connection required • Constant heartbeat check to CTB servers • Don’t overload Wireless Access Point
Thin Client considerations:
• TDC is running multiple instances: 1 per thin client • Content check, decryption, rendering utilize CPU, disk, memory
Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB).
Screen savers/power management set to a longer timeout
For a Positive Testing Experience…
Restrict intensive bandwidth use during testing (VoIP, Payroll, Drop box) Restore software (Deep Freeze) configured to retain test data after reboot Text To Speech –Volume and MP3 Laptop protocol – Use AC power, wired access, wireless check All other applications closed on testing machines during the test Prioritize/Allow *.ctb.com
Ports Opened as described Anti-virus software full scans scheduled after testing hours For a Positive Testing Experience … Allow IPs (If IPs are used at site)
Blue = required Orange = suggestions
Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB).
Slide 27