Transcript Introduction Presentation

Viewpoint Consulting – Committed to your success
The VPC Proposition
• We are a specialist provider of client
focussed business solutions to the
financial services sector
• We deliver real business benefits to you
through the application of our expert
capabilities in the areas of:
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Project Delivery
Business Insight
Process Improvement
Stakeholder Commitment
• Our flexible delivery model allows us to
tailor solutions to match your specific
needs
Why VPC?
•
We specialise in financial services and have a deep understanding of the
operational and strategic issues faced by companies in this sector. This enables
us to provide you with informed advice and solutions
•
Our resources are all experienced consultants and industry practitioners which
ensures that they understand the details and nuances of your business
•
Our broad service offer ensures that we can deliver to you an end-to-end
solution from assessment through to implementation
•
Our flexible delivery model provides options from ‘managed’ to ‘resource-only’
solutions, enabling you to manage costs and select a solution that matches your
requirements
•
We are a growing company investing in building our reputation in the
marketplace and are fully committed to ensuring that our engagements
successfully meet all of your requirements
VPC – Our Services
Project Delivery
We ensure the successful delivery of your projects by
providing expertise in project execution, assessment, and
development of in-house project management capability
Business Insight
We provide independent, practical and timely
recommendations which allow you to better understand
your business, capitalise on opportunities and counter
competitive threats
Process
Improvement
We make your current business processes work harder
and design ways in which you can extend your existing
processes to further develop your capability
Stakeholder
Commitment
We facilitate the development of relationships between
your key stakeholder groups to achieve improved
support, understanding and buy-in to planned or existing
business programmes
Project Delivery
Benefit
We ensure the successful delivery of your projects by providing expertise in
project execution, assessment and development of in-house project
management capability.
Project Execution
We provide expert capability to support you in achieving your project
objectives through the availability of appropriately skilled resources,
over flexible durations, to meet your specific project needs.
Project Assessment
We assess your current capability in the delivery of projects to
identify areas in which your current delivery methodology, resource
performance or benefits realisation can be improved.
Capability Development
We work with you to develop an expert project capability in your
organisation. By facilitating external accreditation and training for
project resources and by introducing industry best-practice project
methodologies we will enhance your ability to consistently deliver
project success.
Business Insight
Benefit
We provide independent, practical and timely recommendations which allow you to
better understand your business, capitalise on opportunities and counter
competitive threats.
Review
We will work with you to validate existing or future business plans and
operating models to ensure that they address current market
conditions and deliver on your organisational objectives.
Research
We use best practice research techniques to provide you with
independent insights into your customers, your market environment
and your own organisation, providing you with an improved
foundation on which to base key strategic decisions.
Respond
We develop detailed strategic plans and execute business model
enhancements to ensure that your organisation is positioned to
caplitalise on market opportunities and counter competitive threats.
Process Improvement
Benefit
We make your current business processes work harder and design ways in which
you can extend your existing processes to further develop your capability.
Align
We reduce operational complexity and costs by achieving
improved alignment between an organisation’s people, processes
and technology.
Assess
We assess and document existing processes to identify failure
points, areas of inefficiency or duplication. This information allows
you to identify processes that you will retire, enhance, automate
or leave unchanged.
Automate
We work with you to automate key process components and, by
taking advantage of connected service architecture, leverage your
existing investment in technology to improve efficiency and reduce
costs.
Stakeholder Commitment
Benefit
We facilitate the development of relationships between your key stakeholder groups
to achieve improved support, understanding and buy-in to planned or existing
business programmes
Change Readiness
Effective communication is critical to the success of large change
programmes. We will work with you to identify key stakeholders
and to involve them in design and implementation of the
communications plan, ensuring, through ongoing involvement,
that their expectations are being met throughout the project.
Innovative Solutions
We will work with you to develop innovative and leading-edge
solutions, ensuring that critical information is successfully
imparted to staff thus allowing them to perform their roles more
effectively.
Communicate
We will work with you to develop and deliver detailed internal
communications programmes ensuring that key stakeholders
understand and support key messages.
Flexibility – You choose
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Our flexible delivery approach puts you in control, as we offer both:
– Managed solutions
– Resource-only solutions
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A managed solution relates to the more ‘typical’ consultancy style engagement
where a client seeks an external provider to whom you can outsource a particular
business challenge. In this scenario, we propose the approach, deploy and
manage a team with the required expertise and ensure delivery against your
requirements.
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For a number of reasons, you may wish to retain control of project delivery but
may lack resources in key areas. Typically, in our experience, these include
Business Analysis and Project Management resources. In this scenario, we can
supply the resources required, allowing you to integrate them within your
existing project structures and work practices.
Sample Assignments and Client List
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Bank of Ireland
– Group Regulatory & Operational Risk
– Corporate Banking
– Group Contact Centre
Project Delivery – Hibernian
We are currently providing project management
and business analysis resources to assist Hibernian
in establishing and managing a newly formed
business change management function.
– SEC Compliance
– IT Delivery
– Group Marketing
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Card Commerce
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Hibernian Life Services
– Business Change Programme
– Customer Operations
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Postbank
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Ulster Bank
Business Insight – Postbank
We are currently working with Postbank to provide
a market assessment to inform the development of
a new product.
Process Improvement – Bank of Ireland
We are currently providing project management
and technical resources to allow BOI to
significantly improve existing capability in
Corporate Lending processes.
– Group Risk Management
– Credit Risk NI
– Credit Risk Policy Department
– Basel II Compliance
– Retail Academy
Stakeholder Commitment – Ulster Bank
We are currently working with the Bank’s Credit
Policy Team on a programme to raise the profile
and quality of application of credit policy across
the group.
What next
To discuss how we can help you, please contact: