Transcript Next Generation 9-1-1

NENA is the Voice of 9-1-1
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©2005
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NENA is the Voice of 9-1-1
NENA was founded in 1981 on the principle of “One
Nation, One Number,” in order to help assure ubiquitous
9-1-1 service across the United States of America
Today, 27 years later, that initial vision has largely been
realized with better than 99% of the U.S. population now
covered by some form of 9-1-1 service, mostly E9-1-1
But, the effort started anew in 2001 with the NENA Future
Path Plan and in 2003 with the start of development of
NG9-1-1, the IP-based replacement for Enhanced 9-1-1
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NENA is the Voice of 9-1-1
NENA has 7000+ current members in both public
and private sectors - members in 18 countries
NENA was founded to include both Public Safety
and 9-1-1 Industry membership
- Still the only organization dedicated to dealing
with all aspects of 9-1-1 systems and service
- NENA has the real world experience and 9-1-1
operations knowledge for 9-1-1 standards
- NENA is the 9-1-1 service expert
- Various other SDOs are experts in technology
application
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NENA Development Structure
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Operations Committees
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Accessibility
Public Education
Standard Operating
Procedures
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Contingency Planning
Sub-Committee
Human Resources
Sub-Committee
PSAP Operations and NG
Integration
Wireless Implementation/
Vendor Relations
GIS/Location
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Technical Committees
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Network Committee
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Wireless Subcommittee
Data
(NG9-1-1 Data Development)
PSAP/CPE
(NG9-1-1 Security)
VoIP/Packet
(NG9-1-1 Requirements
and IP Architecture)
Non-Traditional
E9-1-1 Service Systems
Description
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How the NENA Development Process Works
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The NENA Committee process is in flux, largely driven by NG9-1-1 work
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Many current and future Working Groups under various Committees
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Joint Technical and Operations work groups are becoming the norm
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The Committees are volunteer in nature, with volunteers as Chairs, similar to
many SDOs
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Oversight is by NENA Staff Directors
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Committee development work is based on recognized or referred problems for
traditional 9-1-1, and by recognition and design for NG9-1-1 development
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There is a designed development , review and approval process for all formal
NENA documents (documented on www.nena.org)
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Technical Requirement documents (TRD)
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Technical Standards, Technical Information documents
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Operations Standards, Operations Information documents
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Summary of NENA Initiatives
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Tech & Ops Development – Rqmts, Definition
 SDO
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Coordination
NG Partner Program – policy work, support
NG9-1-1 Transition Committee
NG9-1-1 System Operations development
 Performance
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Testing and Trials
Accreditation/Certification
First Application of full NG9-1-1 (future)
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criteria
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Standards Development Challenges
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Automatic Location with the emergency request
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Accurate location identification – criteria
 Civic
address versus GPS and others
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NG9-1-1 infrastructure, interfaces, protocols
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NG9-1-1 data management processes
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NG9-1-1 operational procedures, performance
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IP PSAP operations and standards
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When can we accomplish first true NG9-1-1 ?
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Use of Standards
NENA uses and coordinates with existing standards
IETF RFCs, TIA (J-STD-036), ATIS, 3GPP, OGC, URISA,
and various other originating service SDOs
The consumers of NENA standards and documents include:
- Originating Service Providers
- Carriers
- Vendors
- Integrators
- 9-1-1 Authorities
- PSAPs
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The Status of NG9-1-1 Development
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The Project currently includes 90+ major development activities & subtasks
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Covers technical, system and PSAP operations development, education,
policy evolution, testing, certification, First Application, and transition
actions
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Interactive with IETF and APCO
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The Project is resource limited, and volunteer time limited
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About 45% of the Project activities have identified Leader resources
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It take added resources and time to be fully ready to implement NG9-1-1 in
the USA
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The NENA NG9-1-1 Project lead team is currently evaluating people and
money requirements needed to complete in the 2009-2010 timeframe
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Questions - Comments
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NG9-1-1 Project Activity Relationships
High Level
Public Safety Emergency Communications Systems
NENA Actions
Strategic Plan with ICO
TESTING
RFP
Systems Operations Development
With Performance Criteria
US Dot Project
TX A&M and other trials
Systems Ops
Transition Plan
General Development
(SDO Coordination)
(NENA Certification)
NG9-1-1
Implementation:
Transition and
Ongoing Operation
NENA Certification
PSAP Operations Development
FPP
Technical Requirements/Designs
NG Partner Program
2001 2002 2003 2004 2005 2006 2007 2008
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NRIC VII
2009
2010
2011
Dec 11
2006
Technical Issues
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NG9-1-1 requirements definition largely complete
Still needed:
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Greater convergence of efforts, a common path
Increase focus on completion of design, trials, demos
and applications of NG E9-1-1 systems
Increase involvement of public safety and other
governmental entities
Accelerate work on national standards
Develop plans and funding for national trials and
demonstrations of IP-based E9-1-1 designs
Communicate technical solutions, plans, and timelines
to all interested parties
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Policy Issues
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Inadequate, unreliable financial support of locally managed 9-11 systems
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Expanding role of 9-1-1
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Heightened consumer expectations
 Partner in homeland security
 Embedded in larger Emergency Communications space
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Public policy at risk of falling behind the times
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Assist in developing national E9-1-1 policy for
Next Generation communications
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Regulatory, legislative
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Address jurisdictional issues
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Convene funding summits and advance solutions
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Operational/Educational Issues
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PSAPs unable to handle, much less take
advantage of, communications advancements
Speed of new developments makes it challenging
to keep operational policies, procedures, education
and training up-to-date
Develop operational policies and procedures for
the Next Generation PSAP (IP-based)
Provide assistance, research and other input to
PSAPs dealing with emerging communications
services
Focus on needs of people with disabilities
Develop educational materials and programs for all
parties involved
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General Scope And Direction for the NG9-1-1
Transition Planning Committee (NGTPC)
Transition Plans by Stakeholder perspective
Emergency call/ emergency message originator
Access Infrastructure Provider (AIP)
9-1-1 System and Services
Public Safety equipment
Operational/Administrative structure
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NENA is the Voice of 9-1-1
NENA and Industry Strategic Alliances
Alliance for Telecommunications Industry Solutions (ATIS)
Alliance of Information and Referral Services (AIRS)
COMCARE Emergency Response Alliance
E9-1-1 Institute
Emergency Management Research Institute (EMRI)
European Telecommunications Standards Institute (ETSI)
International Association of Emergency Managers (IAEM)
International Association of Fire Chiefs (IAFC)
International Wireless Communications Expo (IWCE)
National Academies of Emergency Dispatch (NAED)
National Alliance for Public Safety GIS (NA-PSG)
National Center for Missing and Exploited Children (NCMEC)
National Joint TERT Initiative (NJTI)
Urban and Regional Information Systems Association (URISA)
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