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The Annual Fund Letter Casual Conversations, June 2011 Anne T. Clubb Why Do The Annual Fund? Obtain broad based, unrestricted support for current operations Educate donors about the school’s mission and needs Capture a large number of donors; grow the donor base Stimulate the habit of giving Cultivate the next crop of major donors Provide an income stream for school operations and educational enhancement Why Do The Annual Fund, con’t. Secure repeatable, replaceable, predictable gifts from all constituents Provide for philanthropic growth over time Raise 5 – 10% of the school’s operating budget Fulfill donor’s need for assurance, belonging, recognition Involve donors with the institution The Annual Fund Letter: MUSTS I. Personalize, personalize, personalize! A. Tailor letter to reinforce one-to-one communication B. Personalize with: name, address, previous gifts, year of grad, involvement, relationships, etc. C. The most successful fundraising letters are those that do the most and best personalization. D. Without personalization, your letter will not be read! The Annual Fund Letter: MUSTS II. Segment, Segment, Segment A. B. C. D. E. Divide into smaller groups with similar characteristics By status (alumni, parent, friend, etc.) By donor history (current, lapsed; level of giving) By affinity (sports, clubs, theater, music, etc.) By postage options (1st class for major donors; bulk for never givers) F. By class year for reunion mailings The Annual Fund Letter: MUSTS III. Be compelling – appeal to donor’s emotions and to their reasoning; make sure your opening is effective. IV. Include a response mechanism and make it easy for the donor to return a gift. A. Business Reply Envelope B. Commitment form – allows for more personalization C. Info to solicit on reply mechanism: 1. Name/maiden 2. Address, City, State, Zip The Annual Fund Letter: MUSTS 3. Day, Evening, Cell Phone 4. Email Address 5. Gift/Pledge Amount 6. Matching Info 7. Start payment date (for pledges) 8. Credit Card info 9. Make check payable to… 10. Gift designation: in memory/honor, restrictions 11. Anonymous option 12. Personal/Information updates The Annual Fund Letter: MUSTS V. Make sure your “ask” is clear and specific – give explicit instructions. VI. Create a mini case statement – tell the prospective donor why to give, when to give, what to give, how and where to give. The Annual Fund Letter: Best Practices I. Make sure your opening sentence & paragraph count! A. Draw people in with an anecdote, a short personal story. Remind people of why they love the school. Keep it interesting! II. Mention specific needs so donors know where their money will go. Make sure the list is student-centered. III. In your “case,” address the reasons why people give (They want to belong; they believe in the cause; they want to fulfill their self image.) The Annual Fund Letter: Best Practices IV. Timing – Fall (Oct./early Nov.) is great timing. It is prior to the end of the tax year; before holidays and AAA. V. Make the reader feel important; thank them for their previous support (specifically). VI. Enhance the letter with a personal touch – try a P.S. VII. Remind readers: tax deductible; matching gift VIII. Use blue ink on signature – looks more personalized IX. Print address on envelope; label looks more impersonal X. I/We vs. YouTest: make sure “you’s” outnumber the “I/We’s”; Be donor-focused! The Annual Fund Letter: Best Practices XI. Letter Length A. Some say: as long as you need to tell your story B. Others say: limit the letter to one page; no one reads! XII. Create an attractive packet A. Choose a readable font and font size B. Be aware of design, color, consistency of all pieces XIII. Use a conversational style of writing XIV. Make sure names are correctly spelled and that all donor info is correct. Annual Fund Letters: Make a “Scene” I. Successful fundraising letters are exciting to read and place you “in the action” by creating a scene. II. Open with a dramatic scene; go on to state the need; invite the donor to participate by making a gift; include one or two more dramatic scenes; conclude with another request for a gift. III. Why create a “scene”? Donors are used to action and a 3-dimensional experience. Scenes make the letter “cinematically compelling.” IV. Scenes place your donors in the action while informing them of your needs in a more effective way. Annual Fund Letters: AIDA I. AIDA: represents the four things you need to do to write a compelling letter and the order in which they must be done. II. A = ATTENTION; first, you need to grab the donor’s attention so they’ll read your letter! How? A. Begin with a gripping narrative B. Ask a provocative question C. Open with an interesting quote D. Start with the word “you” Annual Fund Letters: AIDA III. I = INTEREST; getting the reader’s attention is not enough! You need to grab, then hold their attention! How? A. Show them how their gift will make a difference and transform lives. IV. D = DESIRE; you must create a desire in the reader to respond. How? A. Move the reader’s heart and mind B. Offer them an opportunity to make an impact V. A = ACTION; ask for the gift!