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Some aspects of Library
Technology Infrastructure
in the US and Japan
Tim Deliyannides &
Takeshi Kuboyama
2008-02-26
Compare & contrast
Pitt and Osaka University
1. Library user records and accounts
2. Upgrades to the Integrated Library
System
We’ve chosen only a few aspects of IT
infrastructure; will not address digital
library or electronic publishing programs
University Computer account
 Tied to personnel process for faculty
and staff
 Tied to registration for students
 Library does not create or delete
accounts for faculty, students and
staff.
University Computer Account is
used to authenticate for:
University portal (my.pitt.edu)
Enterprise e-mail systems (IMAP & Exchange)
Access to computer labs
Accounts management system
Secure VPN for remote access
Some library services
 ILL request forms & E-Delivery Web site
 ETD system
 Access to public devices in libraries
Types of University Computer
Accounts
Primary Accounts
 Faculty, staff, students, and other permanent affiliates
 Allows access to full range of services
Sponsored accounts
 Temporary in nature
 Requires a University sponsor
 Created by the responsibility center account admin.
Guest wireless accounts
 For very short term use
 Can be created by anyone
 Allow access to wireless Internet only
University ID Card
 Tied to hiring process for staff and faculty
 Tied to matriculation for students
 Used for:
 Library circulation & PITTCat ‘My Account’
 Access to services (buses, gyms, etc.)
 Used as debit card (PantherFunds)
 Managed by Panther Central
Voyager patron record updates
 Performed by ULS daily
 Data extracted from University’s Central Directory
Service (CDS)
 Local code maps University attributes to library
patron groups and statistical categories, and
applies appropriate expiration dates for Voyager
patron records.
 Over 40,000 patron records in Voyager patron file
 Approximately 1,500 updated daily
ULS Public Print
Queues
ULS Public Devices
Wireless internet
Voyager
SSL VPN Service
LIBRARY
CIRCULATION
DESK
Voyager Patron Extract
(local programming)
ETD Submission
site
LDAP
AUTHENTICATION
Computer Labs
PantherFunds
Central Directory Service
Web Portal (my.pitt.edu
Student
Community
ID Card
Faculty
Community
Staff
Community
ID Center (Panther Central)
SPAM & Virus Filtering
Payroll
Human Resources
Account Management
tools
Enterprise Exchange
PeopleSoft
Student Information
System
Blackboard
Enterprise IMAP MAIL
Upgrading the Integrated Library
Management System
 System replacement based on need;
no set timetable
 Hardware upgrades are infrequent &
based on performance needs.
 Client upgrades are independent
from hardware upgrades.
Voyager Hardware
Housed at NOC in RIDC Park, O’Hara Twp.
First installed in 1999
Test system installed in 2001
Test and Production Systems upgraded in
2006, in advance of Unicode conversion
 Funded from Student Fee budget
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Voyager Software
 Major upgrades are released by ExLibris
approximately once a year.
 We do not always install the latest upgrade.
 Enhance the system with local code to save costs
and increase functionality
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Patron data extraction process
ILL lending processing
Storage database
Specialized request processing for LCSU
Client hardware
 600+ PC’s are replaced on average 3 year
replacement cycle.
 PC equipment purchases based on
expressed need or minimum standards.
 Follow standard PC configurations for all
staff and public devices on all 5
campuses.
 Remote management
 Automated software distribution
Funding
Student Computing Fee
• used to support student services
• covers all public devices in all libraries
• funds most infrastructure costs
ULS Operating budget
 Used for all purchases for administrative use
Student Computing and Network Fee
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$150/term for full time students
Generates over $10 million annually
Funds are allocated by ITSC
Library portion is approximately $425,000
Library portion is administered by ULS
Supports ULs libraries on all 5 campuses and
also shared with HSLS and Law
 Special projects may receive special funding (i.e.,
purchase of new ILS)
Student Computing Fee Budget, FY2008
Campus Computing Labs
873,670
Oakland
600,000
Bradford
37,500
Greensburg
43,750
Johnstown
100,000
Titusville
12,500
Lab Infrastructure
79,920
Software Acquisition
1,757,856
Central Directory Services
100,000
Security
400,000
Public Access Ports
2,700,025
Network Infrastructure
2,393,449
Campus wide Wireless Network
1,500,000
Instructional Excellence Grants
50,000
University Library System
425,000
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Total Allocation
10,200,000