Transcript Recommending a Strategy

Future Search Conference
University Library System, University of Pittsburgh
October – November 2011
Future Search Conference Objectives
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Highly interactive, collaborative approach
Gather information from all in short period of
time
Identify strategic actions that, if taken, will make
greatest positive difference
Develop and reveal common ground and shared
commitment
Agenda for Future Search Conference
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9:00 – 9:15 Arrival
9:15 – 9:30 Welcome and introduction (Karen)
9:30 – 10:30 “Future Search” Interviews
10:30 – 10:45 Individuals Identify Themes
10:45 – 11:00 Break and Social Time
11:00 – 11:30 Groups Analyze Data and Prepare Action
Proposals
11:30 – 11:45 Group Reporters Prepare to Report Out
11:45 – 12:45 Reporters Present Themes and Action
Proposals
12:45 – 12:55 Discussion and distribution of box lunches
12:55 – 1:00 Pack up/time to get on the shuttle
Future Search
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Structured interviews
Six questions
One of the questions is assigned to you; you will
interview 6 people on this question
You need to take notes on the answers to your assigned
question!
You will be interviewed on all questions (including the
one assigned to you)
What will the task force do with the results
of this conference?
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Your interview notes are your own (take these with you
or recycle them, as you wish)
The task force will analyze what you write on the flip
charts and present as your group’s ideas and action
proposals
The task force will use these ideas and action proposals
in the process of developing recommendations for ULS
Senior Staff
So …
Step One: Interviewing and Being
Interviewed
One of the questions is assigned to you; you will interview
6 people on this question
You need to take notes on the answers to your assigned
question!
Six Interview Questions
1.
Looking three years into the future, what would you want our users to be
saying about user services in the ULS?
2.
What would you say are the major strengths of current ULS user services?
What recent accomplishments or aspects of our user services are you
most proud of?
3.
What would you say are the major threats, limitations or internal barriers
facing ULS user services? What aspects of ULS user services need to be
improved?
4.
What are some of the most important new opportunities for ULS user
services over the next three years?
5.
What strategies, objectives, projects, programs, or new initiatives related
to user services should the ULS pursue over the next three years?
6.
What are some of the skills and competencies related to evolving user
services that ULS staff will need to develop further in the coming 2 or 3
years? Which of these skills and competencies will be most important to
our continued success?
Your Question / Your Group
Q1
Q2
Q3
Q4
Q5
Q6
Your Question / Your Group
Q1
Q2
Q3
Q4
Q5
Q6
Room Set Up Diagram: Assuming 36 Participants
Q1
Q2
Q1
Q2
Q5
Q6
Q2
Q3
Q2
Q3
Q4
Q3
Q4
Q1
Q3
Q2
Q3
Q2
Q4
Q3
Q4
Q5
Q4
Q5
Q4
Q5
Q5
Q6
Q5
Q6
Q6
Q1
Q6
Q1
Q6
Q1
ROW 1
ROW 2
ROW 3
Step Two: Sit Down By Yourself
to Think
Individuals Identify Interview Themes
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Sit down by yourself
What is highly characteristic of what my
interviewees said to me?
What is somewhat characteristic of what my
interviewees said to me?
What are some unique perspectives from my
interviewees?
You have 15 minutes (followed by break)
Take a break!
Step Three: Work in Groups
One of the questions is assigned to you; your group =
the rest of the people who “owned” the same question
Data Analysis / Action Proposals
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Each group break out separately
Identify recorder/reporter and a timekeeper
As a group, compare “highly characteristic,” “somewhat
characteristic” themes and consider unique perspectives
Develop an action proposal for FY13
Write your proposal legibly on flip chart sheets
You have 45 minutes total – 30 to 40 for group work, 5 to15
for the reporter to prepare to report out
Suggest you split group discussion evenly between data analysis
and development of action proposal
Six Questions >> Action Proposals
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Looking three years into the future,
what would you want the university
community to be saying …?
What would you say are the major
strengths or recent accomplishments
…
What would you say are the major
threats, limitations or internal barriers
…
What new opportunities might we
seize … ?
What strategies, objectives, projects,
programs, or new initiatives should be
pursued …?
What are some of the skills and
competencies … ? Which of these
skills and competencies will be most
important to our continued success?
1.
Write a couple of headlines —then write
down what we need to do to make the
headlines true.
2.
How and in what ways can the ULS use these
strengths going forward?
3.
What are some of the things that we will need
to do differently in the future to continue
successfully serving our communities?
4.
How should the ULS respond to these
opportuntiies?
5.
What are the 3 or 4 most important projects
or initiatives?
6.
Which are the most important and how can
we develop these new skills and competencies?
Ground Rules for Group Work
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Participate but don’t dominate
Listen; seek to understand!
Work from agreement to disagreement
If you have something to say, say it
If you don’t agree, don’t be afraid to say so
Risk advocating the “breakthrough” idea
Build on each others’ ideas
Step Four: Reporting Out
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Your analysis of your interview data.
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Your action proposals.
Please write them legibly on flip charts!
Discussion and wrap up
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What did you learn
from today’s
conference?
Was there anything
that surprised you?
I felt the most/least
useful part of this
conference was …
Suggestions for the
next Future Search
session on Nov. 2?
CONSTRUCTION ZONE
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