Transcript WHAT IS STRATEGIC PLANNING AND WHY SHOULD YOU CARE

WHAT IS STRATEGIC
PLANNING
AND
WHY SHOULD YOU
CARE
 WHAT DOES EACH STEP MEAN ?
 PROCESS – AS IMPORTANT AS THE
STEPS
 THE PERFORMANCE CONTRACT
AND
THE PLANNING PROCESS
STRATEGIC PLANNING
 Means of Ensuring all are on the
same path
 Allows a check in on
accomplishments
 Means of Performance Measuring
VISION
A statement of what the program wants to
be in the future. The Vision Statement
provides the major long-term direction for
the program’s planning and is the ultimate
outcome to be achieved through the
planning process.
VISION STATEMENT
York Care Centre is a Community of
Excellence in Long Care
DEVELOPING A VISION
STATEMENT
What will the program of the future be
like?
What role should the program play in the
future?
How should the program be different than
it is now?
MISSION
A statement that indicates what the
program plans to do and to whom it will be
done. The statement indicates the reason
the program exists. The Mission Statement
serves as the basis for the development of
the program’s focus areas/issues,
outcomes, and strategies .
MISSION STATEMENT
York Care Centre, in partnership with our community,
supports quality of life for individuals and families in their
home or in a home like atmosphere by:
 Providing excellent services in the operation of a large
nursing home at standards based on best practice ;
 Providing excellent services in the operation of
independent and supportive living units to qualifying
individuals;
MISSION STATEMENT
 Increasing the availability of a range of services to a
segment of the aging population to enable them to
remain independent and at home.
 Providing a working environment based on positive
Character Qualities, leading to an organization that is
truly Magnetic in its ability to recruit and retain the best
possible staff and volunteers.
 Providing an academic/research environment that
promotes professional development and personal growth
and stimulates research activity combined with and
applied to a full suite of long term care services;
DEVELOPING A MISSION STATEMENT:
SOME THINGS TO REMEMBER
 Adoption of the Mission Statement should
change the behavior of the program.
 The Mission Statement should provide the
basis for evaluation of the program’s
outcomes and strategies to determine if the
mission is being accomplished.
 The Mission Statement should define the
“business” the program wants to be in not
necessarily the “business” it is in.
DEVELOPING A MISSION STATEMENT:
SOME THINGS TO REMEMBER
 The Mission Statement should be exciting,
inspiring, and motivating.
 The Mission Statement should be short and
concise.
 The Mission Statement should answer the
following questions: Who are you as a
program? Why do you exist? What do you do?
Whom do you serve?
PROCESS OF
PLANNING
INPUTS
Inputs include
an
understanding
of the values of
key
stakeholders,
such as the
board,
shareholders,
and senior
management.
These values
may be
captures in an
organization’s
vision and
mission
statements.
VALUES STATEMENT
C
Character First – Do the Right Thing
A
Accountability – For the Prudent Use of our
Resources
R
Respect – For our Residents and Each Other
E
Excellence – We Strive for Continuous Improvement
OUTPUTS
The output of
strategic
planning
includes
documentation
and
communication
describing the
organization’s
strategy and
how it should
be
implemented,
sometimes
referred to as
the strategic
plan .
APPENDIX A
YORK CARE CENTRE OPERATIONAL PLAN
MARCH 2012 - 2017
VI- RESEARCH
1.


To increase Quality of Services to aging population.
Measures:
Number of research projects with York Care Centre involvement
Number of service/practice/policy changes resulting from research
ACTIVITIES
13.1
To increase involvement of
York Care Centre in sound
research that relates to: the
determination, definition
and measurement of best
practices in the delivery of
services to the aging
population.
13.2
All new service delivery
changes will be evidence
based.
To arrange joint
appointment with
educational facilities
cultivating relationships.
RESPONSIBILITY
AIAC/DOC
See Ken’s document
To develop a uniform
template showing supporting
documentation for
presentation with all
submissions.
TBD
TARGET DATE
STATUS
March 2014
Relationship with AIA to
be strengthened
Dec. 2012
Daphne Noonan
seconded to AIA
March 2013
PERFORMANCE
CONTRACT
PERFORMANCE APPRAISAL
OBJECTIVES
All effective performance appraisals
are tied to specific, measurable and
attainable objectives put in place to
push employees to a higher level of
individual and team performance .
EXAMPLE OF A
STRATEGIC PLAN AND
THE PERFORMANCE
CONTRACT
GOALS & OBJECTIVES
2012 - 2017
 Pillar I – Care to Aging Population
 Pillar II – Resources (Financial, Human, Technology )
 Pillar III -Professional & Personal Growth
 Pillar IV – Environments – Building, Grounds & Equipment
 Pillar V – Partnerships, Public Relations & Communications
(Communities, Families, Government, Networks, Family
Advocacy Group)
 Pillar VI – Research
PERFORMANCE CONTRACT
APRIL 1, 2013 – MARCH 31, 2014
The York Care Centre Operational Plan (Appendix A)
outlines a number of objectives. This year the emphasis
will be on two main areas: Research (VI) and Resources
(II) :
1. In the area of Research
i)
Explore in 2013-14 a role for research at York Care
Centre as a satellite centre for a large well
established Canadian Research Centre
ii) Conduct two surveys/research projects and
demonstrate how the results have impacted on
policy change
PERFORMANCE CONTRACT
APRIL 1, 2013 – MARCH 31, 2014
2. Another prime focus in 2013-14 will be on the goals
under Resources (funding, human and technology):
i) Within 2013-14 will see developed a Human
Resources Plan and present to the Board
along with an HR Manual;
ii) An employee satisfaction survey will be conducted
and the results presented to the Board;
PERFORMANCE EVALUATION
1. In the area of Research
i) explore in 2013-14 a role for research at York Care
Centre as a satellite centre for a large well
established Canadian Research Centre;
Currently there are a number of research projects
being explored. The New Brunswick Health Research
Foundation, plans to embed YCC into a memory
research project currently underway in NB. We have
been included into a research grant application from
UNB on balance. We have also completed two
research projects with the SSQLI group and will be
involved in another project this year regarding pain
management.
PERFORMANCE EVALUATION
ii) conduct two surveys/research projects and
demonstrate how the results have impacted on
policy change.
Two projects completed with the SQLI group – use
of antipsychotics and quality of life. Policies being
developed.
PERFORMANCE EVALUATION
2. Another prime focus in 2013-14 will be on the goals
under Resources (funding, human and technology):
i) Within 2013-14 Kevin will see developed a Human
Resources Plan and present to the Board along with an
HR Manual; Basic format completed.
Policies/procedures being reviewed and developed.
ii) An employee satisfaction survey will be conducted and
the results presented to the Board;
Employee satisfaction survey is part of our
accreditation. Due to current changes being made to
scheduling the survey has been rescheduled for May
2014.
CONCLUSIONS
QUESTIONS