Transcript Practical Problem Solving Exercise

Teams quickly encounter the problem-solving process when they are challenged to
construct an “airplane” whose primary criteria of success is distance traveled in the air
Objective
Construct an “airplane” (to the standard)
Fly the plane
Improve the plane using the 6 step problem solving method. (A3)
The aim is to build and fly a plane to meet the customers demand
Equipment
Each team member will be given 1 sheet of paper
Timing
Each team member will make the standard plane (5 min.)
Fly the plane and measure distance (average of 5 flights) (10 min.)
Each team will problem solve using the A3 / Ishikawa diagram (20 min.)
Apply countermeasures (from Modification kit) and test. (10 min.)
Rules
Planes must be constructed from 1 standard size sheet of paper. All planes will be
launched from 1 designated area and measured by distance traveled in the air.
Smooth level flight. NO WADDED UP PAPER BALLS!
#1 Fold in half lengthwise
#3 Fold point down to about
½” - ¾” from bottom.
#2 Turn down top corners
#4 Again fold down upper
corners.
#5 Now fold up the point.
#7 Fold down Delta wing on
both sides.
#6 fold in half so that point is on
the outside facing forward
#8 Finished “Standard Airplane”
10 Min.
20 Min.
PRACTICAL PROBLEM SOLVING WORK SHEET –A3
STEP 1: Problem Description
STEP 4B: R C I (Potential Solutions) from 4A
Cause No.
Identified Root Cause
Potential Solution
STEP 2: Problem Definition
STEP 5: Countermeasures (Select Solutions) from 4B
STEP 3: Locate Point of Cause
Solution Control Relevance Resources Payback Buy-in
STEP 4: Root Cause Investigation (RCI) (Potential Causes)
3 = Good / 2 = Maybe / 1 = No Good
STEP 5A: Countermeasures (Plan and Implement Solutions)
Manpower
Method
Environment
Material
Solution Date Date Date Date Date Name
PROBLEM
Machine
STEP 4A: RCI (5 why) from step 4
STEP 6: Follow-up, Check & Standardize
Practical Problem Solving
Use the Ishikawa (Fish bone) diagram.
Ishikawa Diagram (Cause and Effect Diagram)
Major Categories of Causes of Problem Statement
Machine (Generic
Category)
Environment
(Generic Category)
Material (Generic
Category)
Cause
Sub-Cause
Problem Statement
People (Generic
Category)
Method (Generic
Category)
10 Min.
Which teams Airplane will meet or
exceed the customers demand?
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
Where did you locate the point of cause?
What were your possible solutions?
Was everything in your team’s control?
What was your problem definition?
Did you need help from another team or outside
organization?
Did you ask another team for help? Why/Why not?
When were your solutions implemented?
What type of follow up a check procedure will you
implement?
Did any individual feelings mirror your daily work
experiences and behavior?
Were there any insights from this experience that will
influence your future behavior?