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• Is the quality of a person allowing them to guide, direct or influence people • Characteristics include: – ambitious – dynamic – persuasive – credible – organized – optimistic 3

• Is natural for some people, others have to develop the skills necessary to be a leader • Is an instrumental part of any group or team; a leader initiates thinking in a group and motivates action • Helps determine the appropriate way to handle conflict • Is the ability to recognize different personalities and how to use different methods to relate to them 4

• Include the following: – autocratic: makes decisions independently – participative: shares decision-making authority with others – free rein: empowers employees to function independently 5

• Coach Jones is coaching the softball championship. He really needs his two best players to play harder. He knows one of the girls is shy and insecure while the other is aggressive and confident. He motivated the first girl by taking her aside and quietly explaining how she can play better. He shouts to the other girl to focus on the game and work harder.

– How was Coach Jones a leader?

– Why did he treat both girls differently in order to get the same results?

• Tom is the manager at a pizza place. He want his employees to come up with a new slogan idea. No one seems to care or want to participate. Tom offers incentives, such as a raise and a day off to whoever comes up with the idea.

– How did Tom motivate his employees?

– Was he a good leader?

– What other methods might have worked?

• Helps accomplish goals and tasks efficiently • Can form naturally • Can form as the result of a collective interest, such as a soccer team 8

• Consists of cooperation, compromise and collaboration – cooperation: each team member offers assistance and listens to everyone’s ideas – compromise: each team member is willing to give up an idea of their own to consider or use ideas of others – collaboration: each team member expands on the thoughts, opinions and ideas of others 9

• Is accomplished when team members trust each others • Can be accomplished through the following: – communicate effectively – demonstrate capability – display concern for other team members – apply fairness to all team members – admit when people are wrong or do not know the answer – welcome new members with patience and guidance 10

• Can be measured by whether the team: – achieved the goals – accomplished the objectives – were able to give and receive feedback – were able to present the achievements to the organization 11

• Can be measured by whether the team members: – listen carefully – provide clear and accurate instructions – ask clear questions – understand their individual roles and responsibilities – communicate in a professional manner – communicate effectively with a diverse audience – react properly during conflict 12

• Includes extra-curricular activities, groups, clubs and organizations – sports teams – student clubs – service organizations – church groups or local youth groups – choir or other performing groups 13

• Accomplishes the following: – meet new people, learn new things, build your résumé, learn social skills and discover personal talents – develop leadership, communication, citizenship and competitive skills – gain experience with people of varying ages, cultures, socioeconomic backgrounds, attitudes and abilities – build tolerance 14

1. Which type of leadership style empowers employees to function independently?

A. Autocratic B. Participative C. Free rein D. Instrumental 2. Which of the following skills is defined as “everyone in the group expands each others’ thoughts, opinions and ideas”?

A. Cooperation B. Compromise C. Collaboration D. Conglomeration 15

3. What is it called when everyone in a team helps each other and listens to each other’s ideas?

Cooperation Compromise Collaboration Conglomeration 4. Which of the following is an appropriate indicator of an effective team?

Won a championship Had an all-star team member Had zero conflict Were able to give and receive feedback 5. Which of the following is not a quality of an effective team member?

Listens carefully Asks clear questions Avoids conflict Communicates in a professional manner 16

• Helps people identify their strengths and weaknesses – create a list of accomplishments, how and why they were achieved – create a list of failures, how and why they failed • Helps people learn from their mistakes 18

• Is evaluative judgment of others • Helps improve people’s work • Should be offered and received • Should be a judgment of a person’s work, not of a person’s character 19

• Include the following: – long-term goals: goal set for a year or more • for example: you set a goal your freshman year to be on the varsity basketball team your junior year – short-term goals: goals set for less than a year • for example: you set a goal to get an A on next week’s history quiz 20

• Should be realistic to a person’s capabilities – On Wednesday, Jenny decides she wants to tryout for the school talent show where she will sing a song she has never sung before. On Friday, Jenny is upset she did not make it into the show.

• What is wrong with Jenny’s goal?

• Did Jenny set a realistic goal?

• How might she have better set her goal?

• Should be realistic to time – Jenny only allowed two days to practice her song. If Jenny had decided a month or two before the tryout to start practicing she may have been able to be in the show.

• Should include a strategy for accomplishing the goal – Jenny could have asked her music teacher for some voice lessons or could have started practicing by joining her church choir.

• Should include a method for monitoring the progress of the goal – If Jenny had realized after a couple of weeks she was not very good at singing, but really wanted to participate in the show, she could have changed her talent to dancing, which she has been practicing for years.

• Is the characteristics of a person including behavioral and emotional tendencies, personal and social traits, self-concept and social skills • Is unique to each individual 25

• Include the following: – introvert: a person who is more comfortable with his or her own thoughts and feelings – extrovert: a person who enjoys sharing thoughts and ideas with others – adaptability: ability to adapt to new circumstances, such as a new boss or new coach 26

• Include the following: – dependability: people can count on someone to do what they are asked, such as return a friend’s library book on time or take a kid brother to school – responsibility: ability to get tasks done efficiently and effectively such as being able to organize a school trip or fundraiser 27

• Include the following: – tolerance: ability to handle different people and their different attitudes, such as not judging some one based on their color, race, ethnicity or other demographics – honesty: ability to be honest with actions and opinions even when wrong, such as a student who admits she cheated on a test even though she could fail 28

• Include the following: – empathy: sympathetic toward people and showing feeling when someone is hurt, such as listening to a friend when he is upset about the loss of a family member – courtesy: respecting others in a friendly manner, such as listening to people’s thoughts and ideas without interruption 29

• Include the following: – self control: ability to control feelings and actions, especially when the feelings or actions could be harmful to the person or someone else, such as somebody not losing her temper when driving because it could result in a car wreck – respect: ability to show willingness, appreciation and consideration for others, such as being attentive when a teacher is lecturing 30

• Are the moral rules and values governing the conduct of a person or group • Force people to make difficult choices which may not serve their personal best interest but serve the interest of others • Lead to successful relationships, business and life 31

• Provide the following rewards: – respected more in the workplace – trusted by co-workers and peers – admired by family, friends and co-workers • Reduce people’s chances of making illegal decisions 32

1. Joe asked Mike to proofread his report. Mike gives suggestions on how to improve the report. What is this an example of?

A. Goal setting B. Self accuracy C. Constructive criticism D. Monitoring goals 33

2. Which of the following should not be involved in goal setting?

Strategy to accomplish the goal Method for monitoring progress of the goal Realistic time constraints Award for accomplishing the goal 3. Judy enjoys working in groups and bouncing ideas off of other group members. \Which of the following describes Judy?

Introverted Extroverted Adaptable Dependable 34

John’s friend just lost his grandfather and John has been a great shoulder to cry on during this tough time. What is this an example of?

Self control Empathy Respect Courtesy 5. Which of the following is not a positive reward for good ethics?

Given less responsibility Respected more in the workplace Trusted by co-workers Admired by friends and family 35

• Promotes effectiveness and efficiency • Allows people to stay on schedule • At school: – color code school subjects – punch holes in loose papers and keep them in binder – date all work and keep in order – create reminders for homework 37

• At work: – label all folders – use computer databases – keep phone and work logs – keep all business information in order • record: information or data on a particular subject collected and preserved • payroll: the total sum of money to be paid out to employees at a given time • directory: contains an alphabetical or classified listing of names, addresses and other data 38

• Is important, but can be difficult • Should be a necessary skill utilized in all stages of life – write down every dollar spent and earned – budget money for fees and bills – save money for personal items – begin a savings account for future needs 39

• Refers to how people allocate their time • Requires the ability to prioritize responsibilities according to importance – school – work – extra-curricular activities – homework – sports practices – social commitment 40

• Helps organize obligations in order of importance and allot the most time to the most important obligations • Allows people to complete all of their tasks 41

• Can be monitored every day with the following: – time log: a record of a person’s activities every minute of the day • used to show people where they spend the majority of their time • helps people not waste time – schedule book or calendar • hourly tasks • responsibilities • events and due date 42

1. Which of the following is not useful for staying organized at school?

A. Creating reminders for homework B. Skipping homework to have more time for extra curricular activities C. Dating all work and keeping in order D. Color coding school subjects 2. What is the total sum of money to be paid out to employees at a given time?

A. Record B. Payroll C. Directory D. Savings account 43

3. Which of the following would be a practical reason to use money in your savings account?

A. College tuition B. Concert tickets C. New wardrobe D. Social activities 4. Which of the following is an effective money management tool?

A. Dating all work and keeping it in order B. Color coding different subjects C. Creating reminders D. Saving money for personal items 44

5. Matt had a paper to write and a football game in the same night. After school, he watched television and hung out with friends. He went to his football game and planned to write his paper afterward, but he was too tired. How could Matt have allocated his time more efficiently?

A. By deciding earlier he was not going to do the paper.

B. By writing the paper right after school and before his game.

C. By skipping his football game and writing his paper.

D. By asking his teacher to let him turn it in late.

• Are needed to locate, analyze and present information • Include the following: – discovering – interpreting – revising – citing 47

• Include the following: – Internet – magazines – newspapers – encyclopedias – trade publications 48

• Popular search engines include: – Google™ – Bing™ – Ask.com™ • Tips include the following: – include quotation marks around specific words – use credible and accurate sources – try different combinations of words or phrases – check for accuracy when typing a web address 49

• Features include: – glossary: list of terms and definitions used throughout the book – index: database which allows you to locate a specific author, title or subject – table of contents: outline or list of available chapters and sections – appendix: section of supplemental materials or additional references 50

• Include the following: – list sources in alphabetical order according to author’s last name • if an author is not given, the entry should be alphabetized by the first word in the item’s title (excluding “A”, “An” or “The”) – include the page numbers for articles from magazines or newspapers – include a period at the end of every entry 51

• Refer to the rules or guidelines used to present information for written material • Refer to specific methods of: – citing sources – organizing a professional document – arranging pages and information • Examples include: – APA Style – MLA Style 52

• Were established by the American Psychological Association • Refer to

Publication Manual of the American Psychological Association

• Include the following: – specifically formatted title page – page numbers and a continual page heading – short overview of the research paper or essay known as an “abstract” – list of references – follows the author-date method for in-text citations 53

• Were created by the Modern Language Association in 1883 • Refer to corner

MLA Handbook for Writers of Research Papers

– one-inch margins – works cited page or • Include the following: the end of a quotation

MLA Style Manual and Guide to Scholarly Publishing

– separate page for end notes – running heading with page number in top right – referencing an author’s name in parenthesis at 54

• Identify all possible sources • Ensure the accuracy and validity of information • Avoid distortions or fabrications • Avoid misleading statements • Avoid stereotyping • Never plagiarize 55

• Is the unauthorized use of information • Includes: – copying – imitating – giving inappropriate citations – infringing on copyright laws 56

• Regulate the use of specific expressions or ideas except by the person or company who generated the idea • Are identified by the © symbol • Protect a variety of items, such as: – printed material – art work or pictures – music and audio recordings – software 57

• Protect the specific rights of inventors, authors and computer IP holders • Are related to the expression of ideas, not necessarily the idea themselves • May be shared on an exclusive basis according to the property rights holder 58

1. What is one way to produce the best Internet search results?

A. Use unreliable sources B. Use quotation marks around entire phrase C. Use quotation marks around specific words D. Use only one search engine 2. Where can you find the list of terms and definitions used throughout a book?

A. Glossary B. Index C. Table of contents D. Appendix 59

Which of the following editorial research styles was created by the American Psychological Association?

MLA MLB APA ALM 4.

What is the unauthorized use of information?

Which of the following is not protected by copyright laws?

Printed material Art work and pictures Intellectual thoughts Audio recordings 60

1. At work, Amanda makes sure she resolves conflict quickly and listens to all sides. What is she accomplishing?

Conflict management as a team member Conflict management as a leader Ethical decision making Goal setting 2. Which of the following is something you should not concern yourself with when making an ethical decision?

Is it legal?

Is it cost effective?

Is it beneficial? Could my family and managers respect my decision?

Which of the following can change the context of a word?

Eye-contact Volume Posture Emphasis 4.

What is the appropriate distance for social space?

4-12 inches 4-12 feet 2-4 inches 2-4 feet 5.

Which of the following is not a trait of aggressive personalities?

Helpful Impatient Obnoxious Pushy 62

6. When creating a presentation, what is the acceptable minimum font size?

A. 22 point B. 24 point C. 26 point D. 28 point 7. Which of these programs is a screen oriented interactive program which enables a user to lay out data on screen?

A. KSpread ® B. Prezi Pro ® C. Lotus Notes ® D. Microsoft ® PowerPoint ® 63

Which of the following is the ability of team members to give up an idea of their own to consider or use ideas of others?

Cooperation Compromise Conglomeration Collaboration 9.

What is the ability to handle different people and their different attitudes?

Adaptability Dependability Responsibility Tolerance 10. Where can you find the section of supplemental materials within a textbook?

Glossary Index Appendix Table of Contents 64

• • • • • • • • • • • • • • Hawkins, K. W. & Bryant, P. F. (1999). Perceived communication skill needs for work groups.

Communication Research Reports, 16

(2), 167-174.

Hoover, J. D. (2005).

Effective small group and team communication

Belmont, CA: Thomson Wadsworth.

(2 nd ed.). Lehman, C. M. (2011).

Business communication.

Cengage Learning.

Mason, OH: South-Western O’Hair, D., Stewart, R., & Rubenstein, H. (2004).

A speaker’s guidebook

. Boston, MA: Bedford/St. Martin’s Rothwell, J. D. (2004).

In mixed company: Communicating in small groups and teams

(5 th ed.). Belmont, CA: Thomson Wadsworth.

Siberman, M. L. (2010). Unforgettable experiential activities. San Francisco, CA: Jossey-Bass.

Jones, Lawrence K. The Encyclopedia of Career and Work Issues.

Wray, Luft & Highland. Fundamentals of Human Relations. http://kidshealth.org

http://www.speaking.com

http://ubl.occ.oced.edu

http://owl.english.purdue.edu/owl/resource/557/01 http://www.jlhs.nhusd.k12.ca.us/Classes/Science/Research.html

http://www.apastyle.apa.org

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