Transcript Call Off Manager

Sage User Network
February 2013
Rixonway Kitchens
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Company was founded in 1978
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Employs 500 staff
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£35 million turnover
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Private equity backed due to MBO in 2006
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Single 175,000 sq. ft. modern manufacturing site
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Currently manufacturing over half million erected (ready built) kitchen cabinets per year
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Our Sage business partner is Ensphere.
What do we do?
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Rixonway is a manufacturer of ready built kitchens in volume
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We offer a market leading “direct from the factory” delivery lead-time of 6 days
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Kitchen cabinets and cut worktops are made to order
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Product manufactured to highest quality – BS Standards/FIRA Gold
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Competitive pricing – rigid ready built kitchens manufactured to order average price £500
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Survey/design each individual property (54 designers/contract managers)
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We cut and edge our own cabinet panels from raw chipboard
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We deliver our product on our own fleet nationwide
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Focus on exceptional customer service – making it “easy” for the customer to deal with us.
Configurator (Bespoke)
(Quotation, Sales Order Processing, Costing's, BOM, Customer Service
Preactor
(Production Scheduling)
Bespoke Shop Floor Data Capture System
(Stock management, Work In Progress,
Tracking Distribution)
SAGE line 500 ERP
(Supplier Management, Financials)
Xnet
(Bespoke Self Service Customer
Service System)
Paragon
(Logistics Planning)
Call Off Manager
(Bespoke E-Commerce/Electronic trading)
C2O – configure to order
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C2O is Rixonway’s product configurator.
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The user is guided through available options and choices for the kitchen.
Only workable specification options will be allowed. Specification that cannot
be made are not possible.
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Correct products, components, operations, dimensions, costs, delivery leadtime, pricing and calculations stay connected to orders.
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Rules based bill of materials.
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Drives the manufacturing processes and machinery.
How Rixonway has used Sage Line 500 to overcome the
following business challenges
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Deliveries 99% + OTIF (On time In full)
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Providing a scalable business platform to increase profitability
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Giving Rixonway a competitive edge in the market.
Deliveries 99% + OTIF (On time In full)
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Ensphere/Rixonway implemented a shop floor data capture system
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The bar-coding system covered the following transactions:
Works Order Completions/PO Receipts/WIP Tracking/Stock Issues/Production Issues/Bin To
Bin/Production Receipts/Trailer Loading
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We use 50 barcode scanners, over 7 departments
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Ensphere/Rixonway started the project from the finished goods side and completed the
project in the raw material stores
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Ensphere used bespoke screens to shape the process around Rixonway’s requirements.
Delivered benefits of Bar-coding
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Rixonway’s delivery performance increased from 75% to 99%
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Real time stock levels. Reduced the production planning window, reduced stock levels in
general, increased stock availability of panels, enabled the business to track material
wastage and improved our financial reporting
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Reduced the number of shortages and mixed deliveries
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Real-time manufacturing KPI’s/Reporting
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Feeds real-time data back to Preactor for Production Planning
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Reduces the skills necessary to run an efficient manufacturing and distribution operation
Providing a scalable business platform to increase profitability
• Due to seasonally of the business, automating as many back-office processes is an
advantage to the business
• The following transactions have been automated:
Sales Order Processing, Works Order Creation, Transport Planning, BOM Calculation,
Just In Time Label printing
• Most of the factory machinery is integrated via middleware to reduce errors and provide
scalability
• Over 200 Crystal reports provide Pick Lists and Labels to aid the manufacturing process
• We have on average over 1 million stock history transactions per month
• 62% of our invoices are sent to customer via EDI, XML, AS2 etc…
Giving Rixonway a competitive edge in the market
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Customer service Extranet is used by 80% of the customer based. This reduces the soft costs
of trading with Rixonway Kitchens
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Call Off Manager. This allows our customers to control their procurement and automate their
back-office documents
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3D Online designer. This allows our customer to design a kitchen in 3D and place an order.
Any Questions?
Thank you