ANTHONY INDEPENDENT SCHOOL DISTRICT

Ruben Flores, Network Administrator 840 Sixth Street, Anthony Texas, 79821-1279 Phone: (915) 886-6583

Web-based Technology Work Order Program “Schooldude.com”

Implementation of the Web-based Work Order System

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STEP 1 Technology WORK ORDER COMPLETED BY THE REQUESTOR REQUESTOR IS NOTIFED OF THE COMPLETION OF WORK ONCE APPROVED THE WORK ORDER IS PROCESSED BY THE TECHNOLOGY DEPARTMENT TECHNOLOGY DEPARTMENT COMPLETES THE WORK REQUESTED

• • • • • Traditional paper based system obsolete Provides instant feedback to the requestor Allows for better planning by the Technology Department Allows access to the system on any computer with internet access An integral tool for the Administration Department for future budget planning An essential tool for the Technology Department

WORK IS INSPECTED FOR COMPLETION AND WORKMANSHIP

All AISD Employees will be assigned a SchoolDude login name

Once you are signed in as a user, the following email will be sent to you: Welcome, to our request submittal service called " MySchoolBuilding.com

". This service allows you to submit work requests directly to our technology department via the internet.

Your password to submit work requests is "wildcats".

1) Click this URL: will appear.

http://www.myschoolbuilding.com

2) Type in this account number 761687452 edit new requests until they have been assigned.

. (To make the process faster, you may want to bookmark this URL.) 3) Click "Submit Organization" button and the request submittal page 4) Type in your request information along with the other required information such as your name and submittal password and click the submit button. (Your password is indicated above in this message.) 5) Your new request will then appear in a list on the left. You can For more questions or concerns please feel free to contact me at mailto:[email protected]

We look forward to serving you, Technology Department As a user, you will be able to enter a work order from your classroom computer.

Procedure for logging into the Technology Work Order System

• Open the Anthony ISD website: www.anthonyisd.net

• Click on the Technology Department Page • Click on the PC Help Desk Icon • Under the Email Address box, Type in your A.I.S.D. email address ex: [email protected]

• Click on the IT Request tab at the top of the page • The Technology Work Order Request will show up on your screen

• • • • • •

Creating a new Technology Work Order

(ALL FIELDS WITH A RED CHECKMARK BOX IS A REQUIRED FIELD) Step 1:

–

Please be yourself, click here

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if you are not Ruben Flores

Your information should come up in the text boxes under this heading

Step 2:

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Location

• The pulldown menu will show all the applicable locations around the campus.

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Area

• The pulldown menu will show all the applicable areas around the campus.

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Area/Room Number

• Add your room number here or the description of a specific area –

Yes, remember my area entries for my next new request entry

.

• Click on this box if you wish for your room to be your default location for future use

Step 3

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Select Problem Type:

• There are icons which define the task requested

(If this is an emergency, click on the check box) Step 4

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Please describe your problem or request.

• Type in a detailed description of the work or problem to help the technology department further isolate the problem

Step 5

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Submittal Password

• The password that you receive in your initial email will be used in this field- The request will not be filled otherwise

Step 6

– “SUBMIT”

What happens to My Technology Work Order (TWO) once I submit it?

• Your work order is assigned a number and submitted to the Technology Department • If your request is denied, you will be notified via e-mail • If your request is approved, the TWO will be assigned to a technician • This system is designed to maintain a direct line of communication with you as the requestor and with the Technology Department via e-mail

Managing your Technology Work Order Account

• In your Request Page, you can click on the “My Requests” tab – This page will show all requests you have submitted.

– You can check on the status of your request by clicking on it.

• This will tell you if your request has been approved or disapproved • If approved, the status of the work completion will be shown: – If an inspection was conducted, the results of the inspection are shown.

– If parts are required, the order status is shown – If problems arise, the feed back is shown • Once completed, this status will be reflected on the website • In addition to the website access, emails as to the status of the TWO will be sent to your email box

QUESTIONS?