Transcript Virtual Classroom Training

Designing & Developing
Virtual Classroom Training
The On-Line Learning Mastery Series
Welcome
www.findaspeech.com
Greg Davis
"Through many years of active public life and through
observing many kinds of people, I have found that the
strongest, most competent and reliable man is the one
who is first to admit his own inadequacy."
J. Edgar Hoover
“I admit, I am inadequate.”
Welcome
A Desperate Attempt at an Icebreaker
Welcome
A Desperate Attempt at an Icebreaker
Welcome
A Desperate Attempt at an Icebreaker
Welcome
Using your laser pointer
please tell us where you are working from today.
Welcome
Please raise your
to volunteer.
1
Welcome
Icebreakers
An activity used as a warm up. It’s useful to create a risk-free
atmosphere and to gain the learner’s’ confidence.
– What are some of your favorite Icebreakers?
– How can they be used in virtual classroom training?
This is the type of “thinking” we will use throughout today’s session.
Introduction
This course focuses on the design and development of Virtual Classroom Training (VCT)
to all agencies who create VCT courses. We will demonstrate this capability through
Elluminate Live, however the content is system agnostic.
Course Objectives
At the end of this session you will be able to:
– Identify the anatomy of a Virtual Classroom
– Describe the tools in most Virtual Classrooms to design robust
interactivity
– Transfer ILT design skills to Virtual Classroom Training (VCT)
– Create Facilitator Guides and materials clearly and easily for VCT
– Share Best-practices and experiences
The duration of this course is approximately 2.5 hours
Introduction
Agenda
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Why use virtual classrooms?
The anatomy of a virtual class
Transferring Instructor-led Training (ILT) design skills to VCT
Designing robust interactivity
Developing VCT Materials
Look at best Practices
Tell Me
Have you ever designed a course for a Virtual
Classroom before?
Give me a
or an
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Why Use VCT?
Why bother changing from ILT?
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Makes training more accessible
Delivers engaging, interactive presentations
Organizes breakout sessions
Receives instant feedback
Testing
Cost savings: VCT is 80% less
Impact: Learners interact with experts
Global Accessibility
Location, location, location
Learning JIT
Automated Administration
Expectations
What this session is and isn’t:
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Not a technical Elluminate Live session
Not a functional Elluminate Live session
Is focused on Virtual Classroom capabilities
Is focused on Designing in the virtual classroom environment
Is focused on Developing materials to be used in any VC tool.
Elluminate Live Guides
The Anatomy of a
Virtual Classroom
Anatomy of a VCT
In order for a Virtual Classroom to be successful, there are several entities that
must be in place:
Transferring ILT Design
Skills to VCT
ILT to VCT
Classroom Design Skills
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Front-end Analysis
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Time Management
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Basic Writing
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Creating Performance Objectives
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Write pre-and post assessments
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Create 4-level evaluations
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Adult Learning Theory
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Basic Computer
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Creative Learner Exercises
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Strong Communication
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ILT to VCT
ILT Skills
VCT Skills
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Front-end Analysis
1
Knowledge of distance learning
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Time Management
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Learner Engagement
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Basic Writing
3
Nuances of Online Learning Behavior
4
Creating Performance Objectives
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Design Storyboards
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Write pre-and post assessments
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Basic Knowledge of Multimedia
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Create 4-level evaluations
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Online Facilitation
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Adult Learning Theory
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Online Classroom Management
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Basic Computer
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Virtual Classroom Capabilities
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Creative Learner Exercises
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Strong Communication
Understanding of the Web as an
instructional medium
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ILT to VCT
eLearning Hierarchy
eLearning Hierarchy
ILT to VCT
ADDIE ISD Model
Raise your
if you are
familiar with ADDIE.
ADDIE.jpg
ILT to VCT
A Question of Timing
• How long should a VCT experience last?
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1 to 3 hours max
Build in Breaks for classes over 90 minutes
Spread large classes over several days
Blend your solutions appropriately
• How often should interactivity occur?
– 3-5 minutes
Motivating Online Learners
VCT Design Template
ILT to VCT
Polling Question
VCT Design requires disciplined design principles equivalent
to ILT.
Yes, I agree
No, I do not agree
ILT to VCT
Polling Question
Which is NOT included in the ADDIE instructional design model?
Design
Implementation
Distribution
Analyze
ILT to VCT
Polling Question
The difference between a class and a course is:
Length of the event
They are synonymous
A class has a specific time to attend
A course is designed to be taught
Both C & D are correct
ILT to VCT
Summary
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ILT Design Skills will transfer to VCT
It’s about Design not Technology
Additional skills are required, but easy to attain
ADDIE Model applies
It will take practice
Engagement is key
A bad design is a bad design
Classes should be no longer than 2.5 hours
Add breaks
Motivating Online Learners
Robust Interactivity
Robust Interactivity
Know ALL of Your Classroom Capabilities
Presenting Information
Interactivity
– VOIP (Vocally)
– Documents & Presentations
PPT, WORD, PDF, etc.
– White Boards
– Application Sharing
– Web Browser/Content
Sharing
– Non VCT tools i.e., preworkshop assignment via
email, etc.
– Passing Presentation Rights
– Chat Function
– Asking & Receiving
Feedback
– Panel Discussions
– Testing & Polling
– Breakout Sessions
Robust Interactivity
Presenting Information
Documents & Presentations
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One or more documents on your computer
Share anything that prints
No application needed
Transition & Animation apply to PowerPoint
Robust Interactivity
Presenting Information
Whiteboards
– Shared with all attendees
– Get creative
• Brainstorming
• Idea generation
• Ice Breaker
• Flip Chart
– Annotate, copy, save, paste and print
Robust Interactivity
Presenting Information
Application Sharing
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No need to run Application locally
Includes animation effects
Demonstrate & teach software applications
Edit documents
Give control over to learner
Robust Interactivity
Presenting Information
Web Browser & Content
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View same web pages you access
Experience your interactions
Internet, Intranet or local desktop
Annotate
Robust Interactivity
Polling Question
One of the documents that can be shared is an email.
I agree
I don’t agree
Robust Interactivity
Polling Question
Which of the following can not be presented in a virtual classroom
content viewer?
Excel spreadsheet
Photoshop graphic file
WAV audio file
Adobe PDF file
Robust Interactivity
Interactivity
Chat
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Send & Receive Messages
Appears in Chat Message Box
Presenter sets Chat privileges
Useful to distribute info to everyone
Allows participants to “say hello”
Robust Interactivity
Interactivity
Asking & Receiving Feedback
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Pose a question at any time
Verbally or through Chat
Allows for feedback
Hand Raising, Yes/No, Too Fast or Slow
Robust Interactivity
Interactivity
Testing & Polling
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Multiple choice
Multiple-multiple choice
Yes/No
True/False
Prepare questions in advance
View, share and track results
Robust Interactivity
Polling Question
The Chat function allows:
A Learner to communicate with the Presenter
A Presenter to communicate with the Learner
A Learner to communicate with other Learners
All are correct
Robust Interactivity
Polling Question
The Polling function allows you to create a survey
I agree
I do not agree
Robust Interactivity
Interactivity
Example
Robust Interactivity
Interactivity
Example
Robust Interactivity
Interactivity
Example
Robust Interactivity
Interactivity
Example
Robust Interactivity
Interactivity
Example
Robust Interactivity
Interactivity
Example
Robust Interactivity
Practical Application
Exercise #1
Bhavna is designing several different courses. She
needs to write exercises for each of the following
objectives.
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To define 10 legal terms
To Identify 4 roles (people) in a project team
To list fears when speaking in public
To choose what not to do when dealing with difficult customers
Select one of the 4 objectives
How you would construct an exercise for instructor-led training.
Now what you would do to make this exercise interactive in VCT?
You have 7.5 minutes to complete
Begin now
Robust Interactivity
What do people remember?
People Remember
Robust Interactivity
Summary
– Get to know your VCT tool’s capabilities
well
– Stretch your imagination
– Make sure all interaction has value
– Do nothing gratuitous
– Ask yourself, “How would I do it in ILT?”
Translate it to VCT
– Remember “A bad design is a bad design.”
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Synchronous Exercises from Scratch
Character Simulations
Developing VCT Materials
Developing VCT Materials
Materials developed for ILT include:
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Leader’s Guide
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Participant Workbook
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Handouts
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Flip chart
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Blackboard
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VCR/Film
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Markers, pens, highlighters
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Computer
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Testing
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Developing VCT Materials
ILT Classroom Materials:
VCT Classroom Materials:
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Leader’s Guide
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PowerPoint Notes Section
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Participant Workbook
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Word Doc
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Handouts
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Adobe PDF
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Flip chart
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Whiteboard
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Blackboard
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Whiteboard
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VCR/Film
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Pre-work DVD/VHS
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Markers, pens, highlighters
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Annotation Tools
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Computer
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Application Sharing
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Testing
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Polling Questions
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Developing VCT Materials
Recommendations
PowerPoint
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Create a template
Use light background colors
Test your presentation in your VCT tool
Use full screen when necessary
Different PPT for each session
Use graphics appropriately
Use animation
Embed Leader’s guide into notes section
Developing VCT Materials
Recommendations
Using Pictures
– A Picture paints a thousand words…
• www.flickr.com
• Let participants know what you look like
Handouts
– Handout supporting materials in .DOC, PDF, PPT
Miscellaneous
– Create subdirectory for all course files and store/ZIP
– Create back-up copies of everything
– Don’t skip alpha/beta tests
Developing VCT Materials
Polling Question
Which is NOT considered Virtual Classroom Material?
A Presentation
A Shared Application
Polling Questions
Handouts
Developing VCT Materials
Summary
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Use your desktop tools
Use templates
Test presentations in VCT tool
Practice
Alpha/beta test
Naming conventions
Subdirectory with all materials
Back-up
Best Practices
Best Practices
Practical Application
Exercise #2
Think of Virtual Classes you either attended, read
about, designed or conducted. Write down:
1. What worked? Why?
2. What didn’t work, Why?
3. What tips would you suggest?
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Work through the exercise
Raise your hand when completed
Then, use the chat function to give us a 2-word description of your
experience
Be prepared to volunteer, to speak
You have 3 minutes to complete
Begin now
Best Practices
Practical Application
What did you learn?
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Raise your
to tell us
your story and what you
learned.
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Best Practices
Additionally
What have I learned?
– Position Learner as ally
– Don’t be afraid of pre-work - Lecture ahead of time if
possible. Use online time for collaboration
– Certify trainers through X# hours as student
– Avoid: Death by PowerPoint
– Build in collaboration & interactivity
– Use experts wherever you can
– Interaction every 3-5 minutes
– Don’t forget what you already know:
• You need ice-breakers
• You need variety
• Backup’s for PowerPoint (in case of lost
connection)
24 Hours in the Life of a Synchronous Learner
• Call on people
Assignment
Practical Application
Exercise #3, Homework
You will write a training lesson called, Writing Objectives
within the next two weeks. After which you send to me
for review:
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Take my presentation, Writing Objectives and write a 15 minute lesson
Make it interactive by involving the learner
Create at least 1 exercise and 2 polling questions
Insert the Leader’s Guide in the notes section of PowerPoint
Email me ([email protected]) within 2 weeks from today
Setting Objectives
Assignment
Polling Question
Do you agree?
I understand the Setting Objectives assignment.
I will dedicate time to complete the assignment.
I will share my work with a colleague to solicit feedback
I will email my final work to [email protected]
I agree
I do not agree
Course Summary
Summary
Course Objectives
You should now be able to:
– Identify the anatomy of a Virtual Classroom
– Describe the tools in most Virtual Classrooms to design robust
interactivity
– Transfer ILT design skills to VCT
– Create Facilitator Guides and materials clearly and easily for VCT
– Share Best-practices and experiences
Thank You!
This concludes our session.
Please take a moment to complete a short survey to:
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Let LINGOs know your opinion on this course
Give us an opportunity to improve the course
Let us hear your ideas
Allow us to learn more about what you need and expect
– Completing the survey is greatly appreciated.
– [email protected]
The On-Line Learning Mastery Series
Short Break