Transcript Slide 1

Harnessing Community Capacity
to deliver great outcomes and
savings
Sian Lockwood OBE
What is Community Catalysts?
 A social enterprise and Community Interest Company
established in 2010
 Works to harness the talents and imaginations of people
and communities to provide high quality small scale local
care and support services
 Aims to make sure that people wherever they live have a
real choice of great services and supports
Self directed support in Scotland
 10 year strategy to grow self directed support published in
November 2010
 Social Care (Self-directed Support) (Scotland) Bill
introduced in February 2012
 Vision for social care where support is based around the
citizen, not the service
 Personal budgets and especially direct payments are just
one mechanism to enable self directed support
Learning from (the mistakes made) in England
 Focus on personal budgets and direct payments as the
main mechanism to deliver self directed support
 Most energy (and money) spent on getting the resource
allocation system (RAS) right
 Little attention paid until recently to ensuring ‘market
diversity’
 Targets for personal budgets has continued local
authority focus on systems for delivering budgets
The vision In England
Real choice and control for
people who need care and
support to enable them to
live real lives
The reality?
Micro providers
 Are local people providing support and services to other
local people
 Work on a very small scale (5 or fewer workers – paid or
unpaid)
 Are independent of any larger organisation
 Can be run by anyone including people who use services,
their families, community members, ex care workers
How do the providers work?
 A range of business models: sole trader, partnership,
small business, social enterprise, charity or voluntary
organisation
 Deliver on a continuum from fully voluntary at one end to
fully commercial at the other.
 May employ a small number of staff. Most directly
deliver support themselves.
 Full time or occasional - fitting in with other
employment, personal, caring responsibilities or study.
 Established or new and emerging
 May not fit within the regulatory framework for care
What types of services do they provide?
People buy support and services to help them to live
their lives - many micro enterprises deliver services that
fall outside health and social care such as:
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Housing related support
Well being and health
Leisure and arts
Holidays and short breaks
Friendship or good neighbour
Drop in centres and lunch clubs
Advice and representation
Transport
What do micro providers offer people who need
support and services?
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Personal and tailored
Co-produced
Flexible and responsive to change
Choice of services that help people to live their lives and
meet health and support needs
 Help people to link to their community and build social
capital
 Help people to make their money go further
 Route into work and volunteering
Community Catalysts and micro providers
 We have developed a way to
 Find
 Engage
 Support
 Connect
 Local people already running something in their area or
those with a great new idea
 We have worked with approx 28 councils and communities
across the UK to help them support micro providers in their
area
People and possibilities
Fife Shopping and Support Services
 Formed by a group of staff who had previously worked in
council Home Care Services for many years
 Support older and disabled residents across Fife
 Provide help with daily tasks such as:
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Shopping
Pension Collection
Prescription Collection
Gift Collection
Post Office Visits
Bill Payments
Housework
 Is a non-profit making social enterprise organisation
 Work in both urban and rural locations
Fife Shopping and Support Services
MyBus
 A new organisation running for approx 2 years
 Provide a range of affordable, reliable, accessible
transport services to groups and individuals unable to
access suitable public transport.
 Have five minibuses ranging from 8 to 16 seats (plus
driver) all with access for people with mobility problems
 Organise trips out to places of interest
 Engaged in community projects
 Recruit and train volunteers
 Offer MiDAS training to local organisations
 Believe that people come first, so build their service
around the needs of the people, and the group
Insight for Carers
 Launched in July 2010 with a vision of creating a holistic
focal point for carers
 Run by volunteers - primarily people with a learning
disability, older people and the unemployed
 Hosts Carers Surgeries, coffee mornings, Councillors
surgeries, drop in sessions and an IT information hub
 Now have approximately 100 customers per week
 Many carers are also users of services and many are
elderly. They often feel that their voices are unheard
 The cafe offers support, an informal social network, and
empowers volunteers to become less socially isolated
and gain valuable work experience
Insight for Carers
Pulp Friction CIC
 Jill Carter runs the enterprise with her daughter Jessie,
who has learning disabilities
 Jessie wanted to find work like her friends but Jill felt it
was unlikely that this would happen so the pair set up
Pulp Friction
 Pulp Friction run cycle powered smoothie bar at
community events
 Work with young adults with learning disabilities to
develop their social, independent and work readiness
skills
Quotes from Pulp Friction
“I’ve been with Pulp Friction for a year now and when I
first started I wanted to build my confidence skills up
more by serving the customers. I go to local places and
other locations too helping out with the pedal powered
smoothie bar”
“I liked doing Pulp Friction, it was good meeting new
people. It was helpful for me and I got a job”
“ I like doing Pulp Friction, I do cleaning and put the
rubbish in the bin. It has given me more confidence”
Funky Fitness and Fun
 Set up by Carita who runs a drama group for people
with a disability locally and knew people were
looking for things to do with their friends.
 Focuses on health and well being
 Members decide the activities which include
aerobics, kickboxing, tai chi, street dancing, belly
dancing and visits from a nutritionist and dentist
 One member Michael says ‘ ideas are not restricted
by management’ as in council services!!
Funky Fitness and Fun
Ace of Spades
 New service idea from a couple who have a passion for
gardening and skills in delivering care services
 Will offer older and disabled people including those with
dementia support to garden
 Older people who used to love to care for their own
garden but can no longer do so
 Carers wanting to maintain their garden, enable their
loved one to keep active and gain some free time
 Residential care homes wanting to make better use of
garden maintenance budget whilst providing the people
who live in the home with a hobby and a real interest in
their surroundings
Saturday Night Social
 Bob and Karen have enduring mental health issues and
run the Saturday Night Social enterprise
 Operates at weekends and in the evening at a local
centre for people with enduring mental health issues
 Bob and Karen realised that there were a number of
services and groups available on week days, but there
was nothing available at other times
 Saturday Night Social offers people the opportunity to
socialise, feel included, and have a low cost home
cooked meal
 The group is highly valued by the people who use it
The Adventure Service
 Husband and wife partnership
 Both have a background in social
care and education and a wealth
of experience in Person-Centred
Planning
 Have a passion for outdoor
pursuits
 Set up the Adventure Service to
enable young adults with
difficulties to achieve their
potential through the great
outdoors
 Service offers something very
different and is well used
Final message!
“ If you do what you've always
done, you'll get what you've
always gotten”
Anthony Robbins
Questions
 What more do you want to know about micro-enterprise?
 Are there local/national priorities which micro-enterprise
could help to address?
 What are the challenges and concerns about working
with micro-enterprise?
For further information
Contact
Sian Lockwood
[email protected]
www.communitycatalysts.co.uk
Follow us on twitter @CommCats