Transcript Technology Trends in Higher Education 4-24-14

Technology Trends Impacting
Community Colleges
Technology trends impacting community colleges and SJECCD over the
next five years, 2014-2019
Ben Seaberry
April 24, 2014
References for Technology Trends
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Educause Top-Ten IT Issues
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New Media Consortium Horizon Reports
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Gartner
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California Community Colleges Chancellor’s Office
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Educause Center for Analysis and Research (ECAR)
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Vendor Product Roadmaps: Ellucian, Microsoft, Cisco, …
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Conferences: CISOA, Educause, Ellucian Live, Cisco Live, 3CDUG
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Twitter (e.g., @edtechinform) and mobile apps (e.g., Zite, Pulse,
Flipboard)
Educause Top-Ten IT Issues, 2014:
Be the Change You See (Video)
1.
Improving student outcomes
2.
Establishing a partnership between IT and institutional leadership
3.
Assisting faculty with information technology
4.
IT staffing models
5.
Analytics to support institutional outcomes
6.
Funding IT strategically
7.
Access demand
8.
Service delivery strategy
9.
Sustainable online learning
10. IT
compliance and risk management + Enterprise IT architecture
NMC Horizon Report: 2014 Higher Education
Digital Diversity of Students
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Access to computer types
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Access to mobile devices
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Access to network connectivity levels
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Access to educational resources
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Chapter 4: “Is Everybody Equal Online? Digitizing
Gender, Ethnicity, Dis/Ability” (Digitized Lives,
2014)
Technology Resource Use and Importance
Student Wish List for Technology Resources
Academic Affairs
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Smart classrooms and instruction enable pervasive mobile wireless collaboration
and presentation for all students and faculty (non-tethered)
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Lecture capture ADA compliant audio, video, instructional materials, open
educational resources that integrate with portal and Course Management System
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New models of teaching to include flipped, hybrid and strategic variety of online
courses through distance education planning (e.g., gateway courses, etc.)
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Supplemental instruction and tutoring services provided online, hybrid, in-person
and integrated with early alert and predictive analytic systems
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Curriculum alignment with common course IDs (CID) for easy transfer credit and
Associate Degree Transfer programs
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Possible participation in new Online Education Initiative and Common Course
Management System
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Ellucian mobile application used by students to register for classes, find campus
locations, launch social media, interact with professors and conduct business
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Ongoing professional development for all faculty, staff and administrators
Big data characteristics:
• High Volume
• High Velocity
• High Variety
“We measure what we treasure”
Institutional Performance Management
Institutional Research
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Data Warehouse development
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Data Dashboards
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Data Analytics Tools
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MIS Report Expansion
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Student Success Scorecards
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Support Data-driven Decision-making
Student Affairs
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Technology-based Student Education Plan and Degree Audit
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New funding model based on Assessment, Orientation, Student Plan, Services
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Electronic Student Transcript Processing Advances
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Student Equity Plan addressing achievement gap
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Student communications options (e.g., text, email, voice – student choice)
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Consolidation of services through Portal
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Communications Management and Workflow
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Business Process Modeling and Best Practices
Information Technology Administration
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Data Governance, Policy, Procedure
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Disaster Recovery and Business Continuity
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Information Security Plan
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BYOE Support, Policy and Procedure
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Ongoing Technology Planning, Prioritization, Budgeting, Implementation,
Evaluation in alignment with District Mission, Vision and Strategies
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Ongoing Professional Development
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New Support Services with alignment to Program Review
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Revitalization of Business Processes, Standardized Practices and IT Systems
Infrastructure
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Increase wireless coverage, capability and security
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Upgrade CENIC and WAN connections
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Upgrade backbone connections
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Upgrade network switches
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Data Center upgrade
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Hybrid cloud for SaaS, IaaS, DaaS
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Federated Identity Management
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Smart classrooms, smart buildings, smart campus
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Facilities security and control systems
Understanding Change
Culture
District Vision: By the year 2017
SJCECCD becomes the premier
institution for advancing opportunity,
equity and social justice for everyone
through educational excellence.
Be the change…
BONUS SLIDES
Leading Change (Kotter, 1996)
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Establish Sense of Urgency
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Create Guiding Coalition
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Develop Vision and Strategy
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Communicate Change Vision
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Empower Employees for Broad-Based Action
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Generate Short-Term Wins
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Consolidate Gains and Produce More Change
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Anchor New Approaches in the Culture
Change Management Issues
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Involve key stakeholders – be inclusive
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Develop shared vision
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Use sense of urgency
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Seek diversity and unity
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It’s all about people
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Communicate vision, progress, issues, accomplishments, etc.
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Acceptance, Appreciation and Recognition
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Change the culture
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Strategic alignment
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Smart planning and project management
NMC Horizon Report: 2014 Higher Education
NMC Horizon Research Projects
BYOE Support Priorities
Data Security
Policy Development