Transcript Slide 1

EGN SME Meeting 25.8.09
•Profile of Tiro Consulting
•Key Challenges Faced
•Employment Outlook
Perlita Tiro, Managing Director
Tiro Consulting Services Pte Ltd
Company Profile
20 Years in Creating Futures
Our Firm
★
Leading international executive search organization.
★
Now in its 21st year of operations, has long tradition in
local, regional & international executive search.
★
Combined partner-driven services with global search
capabilities.
Types of Services
Started in 1989 specializing in HR
consultancy mainly in:
 Executive
Search
 Advertising
– based Recruitment
 Human
Resource Development
 Career
Transition Programmes
What we offer
★
Web based databank
★
Off-limits policy: extensive search
★
Six months’ guarantee
★
Extensive experience of consultants
★
Local and international experience
★
Discreet and professional
★
Wide industry experience
★
Psychometric testing
Our Team
★
Perlita Tiro, Managing Director
★
Choo Boon Tiong, Deputy Managing Director
★
Agnes Mah, Managing Consultant
★
Katherine Chong, Senior Consultant
★
Ricky Baroña, Consultant
★
Carolyn Mendoza, Assistant Consultant
★
Sharon Wong, Consulting Assistant
Perlita Tiro
★ Pioneer
in executive search & recruitment
consultancy in Singapore
★ 38
years’ experience in search and
selection in Asia Pacific region
★9
years with PA Consulting, CEO for 4+
years
★ Earlier
with SGV Group in Singapore (now
Deloitte & Touche) & Manila (now E & Y)
★ BBA,
MBA, CPA
Sample Assignments
SENIOR POSITIONS
Managing Director
US Fortune 500 Software Co
General Manager
German Manufacturing Co
Group General Manager
Diversified Conglomerate
Vice Pres, Fin and Admin
Diversified Conglomerate
Dir of Sales and Marketing Global Electronic Manufacturer
General Manager
European FMCG
General Manager
US Travel Management Co
General Manager
Australian Equipment Rental Co
Sample Assignments
SENIOR POSITIONS (cont’d)
General Manager, Shanghai
Dutch Manufacturing Co
Senior Vice Pres, HR
Global Electronic Mfg
Psychologist
A National Airline
Vice Pres, HR
A National Airline
Director of Finance
GLC
Director, Finance
GLC, Waste Mgmt
Senior Vice Pres, Marketing
GLC, Industrial Parks
Deputy CEO
GLC, Trade Board
Sample Assignments
MANUFACTURING COMPANIES
Snr Sales Engineers
Financial Controller
Dir of Sales & Mktg
Reg Supply Base Mgr
Product Manager
Accountant
Sales Devt Mgr
Quality Control Mgr
Leader in motion control technology
US Contract Mfr of PCBAs and
Box-built Products
US MNC Mfr of Specialty Electrical
& Electronics Products
US Computer Manufacturing
Leader in Electrical Cabling
Solutions
Australian Light Mfg Firm
US Microelectronics Company
German Wafer Packaging Mfr
Banks and Financial Institutions
Director, Transaction Banking
Director, Business Development
Head, EDP Department
General Manager
Senior Investment Position
Private Banking Managers
British Commercial Bank
ASEAN Merchant Bank
Local Insurance Group
Insurance Company
Government, Gulf Region
US Investment Bank
Dutch Offshore Bank
Private Banking Relationship Mgr Canadian Bank
HR Manager
Major Fund Mgmt Co
Investment Analyst
Japanese Merchant Bank
Fund Manager
German Merchant Bank
Sample Assignments
HOSPITALITY
General Manager
US Travel Management Co.
Marketing Director
Live Entertainment Company
General Manager, Taiwan
Exclusive Resorts Group
Corporate & Marcom Manager
Arts Entertainment Company
Business Development Director
Entertainment & Leisure Co.
Legal Counsel
Head of HR, Shanghai
Exclusive Resorts Group
Luxurious F&B and Retail
Establishment
General Manager
Major Orchard Retail Mall
Sample Assignments
IT / TELCO SECTOR
Managing Director
US Fortune 500 Software Co
General Manager
Computer Software Co
Regional Sales Engineer
French Data Communication Co
Regional Director
US Fortune 500 IT Co
Regional Sales Director
Wireless Communications
Group IT Manager
Asian Conglomerate
IT Administrator
Japanese MNC
Web Developer
European IT Think Tank
Sample Assignments
ELECTRONICS
Vice President - Ops
Wafer Fabrication
Deputy GM , Philippines
Audio Equipment
CIM Manager
Semiconductor Packaging Design
QA Engineer
Test And Assembly Services
Com & Ben Manager
Listed MNC in Singapore
Marketing Manager,
Asia Pac
US Microprocessors Manufacturer
Sample Assignments
FINANCE-RELATED POSITIONS
Deputy GM, Finance (China)
Asian Conglomerate (Tire Mfg)
Group Controller, (Shanghai)
German MNC (Belt Mfg) Finance
Director
UK MNC (Intelligent Building)
Chief Financial Officer (Suzhou) Asian Conglomerate (Pulp & Paper)
Group Chief Financial Officer
Local Hospitality Group
Chief Financial Officer, China
SGX Listed Property Company
General Manager , Finance
SGX Listed Company (Diversified)
Our Search Procedures
are Comprehensive
and In-depth
Executive Search
1.
Obtain information on:
★
Company
★
Job Responsibilities
★
Requirements of person
★
Key results areas
2. Draft specifications
Executive Search
3. Conduct
★
Research on companies & candidates
★
Checks through industry contacts
★
Preliminary assessment of candidates
5. Prepare & present shortlist reports
Executive Search
6. Assist in
★
arranging meetings between client
and candidates
★
negotiation of terms with appointee
7. Conduct formal reference checks
Searches
are
Well-defined
Assignment Specification
 The
Company
 The
Position
 Reporting
Relationship
 The
Man or Woman
 The
Reward
Advertising
for
Cost-Effective
Recruitment
Advertising-based Recruitment
1. Obtain information on :
★
Company
★
Job description
★
Requirements of person
★
Key results areas
2. Draft advertisement
Advertising-based Recruitment
3. Conduct interviews & evaluate good
prospects, supplemented with
psychometric testing
4. Prepare and present shortlist reports
Advertising-based Recruitment
5. Assist in
★
Arranging meetings between client
and candidates
★
Negotiation of terms with appointee
★
Conducting formal reference checks
Database Search
for
Generic Positions
Database Search
★
Maybe considered for generic positions
★
Would supplement full search assignments
★
Could apply if positions need not be filled
immediately
★
Involves :
• client review of blind CVs before assessment
• brief evaluation and reporting
• shorter guarantee period
Our
Shortlist Reports
are
Comprehensive
Detailed Shortlist Report
 Personal
Details
 Education
 Special
Courses
 Languages
 Computer
 Career
Literacy
History
Detailed Shortlist Report

Personal Qualities

Initial Impressions

Communication

Personality & Work Style

Mental Abilities

Executive Qualities

Availability

Summary and Recommendation
Our assessment
is supplemented by a
Psychometric Exercise
TIPP Profile Sheet
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•
•
•
•
•
•
•
•
•
Task Orientation
Hard Work
Ambition
Leadership
Responsibility
Decision Making
Organization
Detail Orientation
Thinking
Mental Agility
•
•
•
•
•
•
•
•
•
•
Physical Vigour
Closeness to Individuals
Closeness to Groups
Social Extension
Need to be Noticed
Flexibility
Emotional Control
Aggression
Need for Superior Support
Need for Direction
TIPP Profile Sheet
0
Task Orientation - F
Hard Working - H
Ambition - A
Leadership - L
Responsibility over people - R
Decision Making - D
Organization - O
Meticulous - M
Thinking - T
Mental Agility - B
Physical Vigour - V
Personal closeness to Individuals - P
Closeness to Groups -G
Social Extension - X
Need to be Noticed - N
Flexibility - C
Emotional Control - E
Aggression - K
Need for Superior Support - S
Need for Instructions - I
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Current
Key Challenges
Current Key Challenges
★
Handful opportunities available in the market due
to recession
★
Plenty of supply of candidates who either go
straight to companies, or found directly by hiring
companies
★
Pricing, pricing, pricing
• Tendency for low or no upfront fee
• Non-exclusivity
• 3-6 months’ guarantee, along with low fee
Current Key Challenges
★
Faster turn-around delivery required
★
Emergence of new sources of candidates:
• Face book
• Monster, Jobsdb, Jobstreet
• Linked-in, Zing, Plaxo
[But also new sources of candidates for us.]
Steps Taken
★
Pursue companies/industries hiring
★
Faster turn-around on both pursuing “greenshoots” and delivery of candidates
★
Competitive pricing and terms – to a limit
(Depends on how eager we are to work for the
company; still avoid “C” companies)
★
Extensive upgrading of database systems
• Web-accessible by candidates
• Web-accessible by clients – to come soon
★
Timely delivery of quality candidates
Employment
Outlook
Current Situation
Employment (In ‘000s)
CHANGE
EMPLOYMENT
1Q 09 2Q 09 LEVEL 6.09
TOTAL
-6.2
-12.4
2,933.8
-22.1
-17.6
546.6
CONSTRUCTION
8.3
3.4
371.7
SERVICES
7.5
2.1
1,995.6
MANUFACTURING
Redundancy
1Q 09
2Q 09
REDUNDANCY
12,760
5,500
Retrenchment
10,900
4,800
1,860
700
Early Release of
Contract Workers
Redundancy by Sector
2Q 08
1Q 09
2Q 09
TOTAL
1,880
12,760
5,500
MANUFACTURING
1,250
9,250
2,600
20
330
500
620
3,170
2,400
CONSTRUCTION
SERVICES
Unemployment Rate
6.08
9.08
12.08 3.09
6.09
OVERALL (%)
2.2
2.3
2.5
3.3
3.3
RESIDENT (%)
3.1
3.4
3.6
4.8
4.6
OVERALL (%)
2.8
1.9
2.4
3.0
4.2
RESIDENT (%)
4.0
2.8
3.5
4.4
6.0
SEASONALLY ADJ
NON-SEASONALLY ADJ
Points to note:
★
Employers generally not renewing
work permits of FW
★
FW not counted among unemployed
★
Out-of-work residents attending
training not counted as unemployed
Economic Outlook
GLOBAL OUTLOOK
★
World economies recovering - US,
Germany & France
•
•
•
★
FED Bernanke
Ex IMF C Economist Kenneth Rogoff
SG London C Economist
Recovery will be slow, unemployment
declining from high levels
Economic Outlook
Singapore Outlook
★
Spore’s GDP dropped 10% Dec 08 – Feb
09; now drop slows down to 6.5%
★
Recovery of US Market no longer only
basis for regional growth
★
Growing protectionism in the US and
Europe, reducing investments in Asia
Economic Outlook
★
Asia Pacific (especially China & India) now
epicentre of economic growth to play a
critical role in global recovery
★
Singapore has to be cheaper, faster, and
“better” to boost productivity and maintain
its competitive edge
★
SMEs becoming more resilient as an
impetus for economic growth
Government Initiatives
★
Jobs Credit Scheme
★
SPUR programme
Have they worked??
For how long?
Employment Outlook – Mixed
★
Gradual bottoming out in labour market before it
improves towards yearend
★
Picture of job market is “much brighter” than
projected
★
Too early to celebrate; worst not yet over
Economy could plunge again, due to employers
holding retrenchments
Jobless rate to peak at 4 % at yearend
Companies can no longer hold on to workers due
to:
• Weak global demand for goods
• Move out of Singapore to cheaper location
(eg Seagate).
★
★
★
Employment Outlook
Conclusion
★
Economy will remain sluggish till
yearend except for:
•
•
•
•
IR-related activities (Junior roles)
Health care
Precision engineering
Biomedical Sciences
★
Recovery will be slow
★
SMEs will emerge resilient
Your
•Experience
•Input
•Views
Thank You