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Supervisory Competency-Part 1 Occupational Health & Safety Act Ontario Regulation Requirements Human Resources September to December 2010 Central CCAC Purpose/Scope • To ensure supervisory staff are competent under the Occupational Health and Safety Act (OHSA) • Applies to all supervisors/managers who have responsibilities which allow them to be in charge of the workplace or have authority over a worker • • • • Health & Safety hazard awareness Convey information to employees Become familiar with “the act” Measures and procedure awareness Central CCAC Why this? Why now? • Ministry of Labour campaign “Safe at Work Ontario” (SAWO) • An important component of the Internal Responsibility System (IRS) • Ministry of Labour Healthcare sector plan: special enforcement focus http://www.labour.gov.on.ca/english/hs/sawo/se ctorplans/2009/health/index.php Central CCAC Learning Objectives By the end of this session you will have acquired: • • • • • A knowledge of the OHS Act (the Act) The ability to cite the legislation An awareness of your role in workplace safety An understanding of where to find resources and information Due diligence skills Supervisory Competency! Central CCAC Policy The Central CCAC is committed to providing supervisors with the skills required to manage the day-to-day duties of their job as well as a working knowledge of their roles and responsibilities relating to all applicable Occupational Health & Safety legislation. All supervisory staff will, as a minimum, meet the definition of a “competent person,’ as defined in the Occupational Health & Safety Act. Central CCAC 5 The Supervisor’s Role A warm up exercise: Ask yourself these two questions and write your answers down on the quiz form. 1. What are the functions of a supervisor? 2. What is the definition of a supervisor? Central CCAC Supervisor Definitions Definition 1: To get work done through the efforts of others. Definition 2: A person who has charge of a workplace or authority over a worker. Central CCAC Desirable Characteristics in a Supervisor Knowledgeable about the work Able to make decisions Energetic and enthusiastic Loyal and dedicated Emotionally stable Flexible and cooperative Ability to adapt to changing conditions Central CCAC Ministry of Labour Views: Supervisor Competency “Competent supervision is one of the key areas the Ministry of Labour is addressing as part of a strategy to reduce fatalities and injuries in Ontario.” What is YOUR primary legal responsibility as a supervisor? To do everything possible to eliminate injury, illness, and death. Central CCAC Occupational Health & Safety Act: Purpose of the Act • • • • • Provincial law since 1978 Provide a healthy and safe workplace Assign responsibilities for health and safety Promote active participation The OH&S Act assigns rights and duties for individuals and corporations Central CCAC Acts and Regulations The main purpose of the Act is to protect workers from health and safety hazards on the job. It sets out duties for all workplace parties and rights for workers. It establishes procedures for dealing with workplace hazards and provides for enforcement of the law where compliance has not been achieved voluntarily. Fundamental to the successful working of OHSA is the workplace Internal Responsibility System (IRS). Central CCAC Let’s take a look at the OHSA • Orientation to the OHSA • Employee rights – there are 3 • Internal Responsibility System (IRS) Central CCAC Parts of the OH&S Act Section Section/Page Section 1 Definitions Section 51 Notices Section 2 Application Section 54 Enforcement Section 5 Administration Section 66 Section 23 Employer’s Duties Offences & Penalties Section 70 Regulations Section 32 Codes of Practice Page 72 Section 33 Toxic Substances Regs: relating to specific workplaces Section 43 Right to refuse or stop unsafe work Page 831 MOL addresses & Resources Section 50 Employer Reprisals Prohibited Page 849 Index xxv List of Regulations Central CCAC 13 Parts of the OHSA Part Title Comment Part I Application • Where, when and to whom the OHSA applies Part II Administration • Administration of the OHSA • Delegation of powers from Minister of Labour to inspectors • Establishment of a JHSC in lieu of an H&S representative Part III Duties of Employers & other persons • Duties and responsibilities of directors and officers of corporations, employers, supervisors, workers and other key parties in the workplace Central CCAC 14 Parts of the OHSA Part Title Comment Part IV Toxic Substances • Requirements regarding toxic substances that may endanger the health & safety of a worker Part V Right to Refuse or Stop Work • Right of a worker to refuse unsafe work if he/she believes that the work is likely to endanger him/her or another worker Part VI Reprisals by Employer Prohibited • Prohibits employers from seeking reprisal against workers who perform their duties in a compliant manner Central CCAC 15 Parts of the OHSA Part Title Comment Part VII Notices • Reporting requirements when a death, critical injury or occupational illness occurs in the workplace Part VIII Enforcement • Power and authority of a Ministry of Labour inspector in enforcement Part IX Offences & Penalties • Offences & penalties for failing to comply with the OHSA, a specific regulation under this Act, an order of a Ministry inspector, or the Minister of Labour Part X Regulations • Allows the Lieutenant-Governor in Council to make regulations under this act. Central CCAC 16 Duties & Responsibilities Central CCAC Section Duties & Responsibilities Section 25 & 26 Employers Section 27 Supervisors Section 28 Workers Section 29 Owners Section 30 Project Owners Section 31 Suppliers Section 32 Directors & Officers 17 Citing the Act & Regs Format for reading & citing act Section 1 [Bold at the left side of the page] Subsection (1) [indented] Clause (a) [indented] Sub-clause (i) [indented] >>Sub Sub-clause >>Paragraph >>Sub-paragraph Central CCAC Sections of Act and Regulations Both the act and the regulations start with Section 1 Central CCAC “SHALL” and “MAY” “SHALL” is law “MAY” - options You must You have a choice Central CCAC “AND” and “OR” “AND” “OR” All conditions must apply Only one condition applies Look for “AND” or “OR” at the end of the second last clause to ensure you understand which condition applies. Central CCAC “as prescribed” Means to look into the appropriate regulations (workplace, condition, chemical etc.) to find more detail about what is “prescribed” Regulation 1101 – first aid requirements Regulation 860 – WHMIS REGULATIONS Central CCAC 22 Enforcement & Penalties under the Act: Section 66 • Charges are under the Occupational Health and Safety act • Prosecution is under the Provincial Offences Act • Penalties – PERSON • Maximum $25,000 • Maximum 12 months imprisonment • Or Both • Penalties – CORPORATION • Maximum $500,000 per infraction Central CCAC Employee Rights 1. Right to refuse 2. Right to participate 3. Right to know Central CCAC Right to Refuse A worker may refuse to work or do particular work where he or she has reason to believe that, (a) any equipment, machine, device or thing the worker is to use or operate is likely to endanger himself, herself or another worker; (b) the physical condition of the workplace or the part thereof in which he or she works or is to work is likely to endanger himself or herself; or (b.1) workplace violence is likely to endanger himself or herself; or (c) any equipment, machine, device or thing he or she is to use or operate or the physical condition of the workplace or the part thereof in which he or she works or is to work is in contravention of this Act or the regulations and such contravention is likely to endanger himself, herself or another worker Central CCAC Limited Rights • Police, fire and other similar sector workers have limited rights in exercising this right • All workers have either full or conditional rights to refuse unsafe work • Health care workers are able to exercise their right to refuse unsafe work unless: - Circumstances that give rise to the refusal are inherent in the worker’s work or a normal condition of employment - The refusal to work would directly endanger the life, health or safety of another person Central CCAC 26 Work Refusal: Stage 1 • Worker who has “reason to believe” immediately reports refusal to their supervisor • Supervisor investigates “forthwith” in the presence of: - Worker - Worker JHSC member (preferably certified) • Worker remains in a safe location • If refusal resolved, worker returns to work Central CCAC 27 Work Refusal: Stage 2 • If the worker has “reasonable grounds” to believe that the danger still exists, he/she can still refuse • Ministry of Labour is promptly notified • Pending results of investigation/consultation: - worker to remain in a safe location - worker may be assigned other work - Another worker may be assigned the work; however, must be advised of refusal in the presence of the worker member of the JHSC Central CCAC 28 Inspector Decision 1. Likely to endanger: - Ministry of Labour issues a compliance order - worker returns to work after corrections made - no disciplinary action 2. Not likely to endanger: - worker must return to work - refusal at this point could result in disciplinary action Central CCAC 29 Case Study Mary Ellen is a Community Case Manager. Today she is visiting a client, Mrs. Monteith who lives alone in a wealthy neighbourhood. She is described as the “grouchy, old rich lady” as she does not like to depend on others for assistance with bathing and personal care. Mary Ellen does not like dealing with Mrs. Monteith. Today Mrs. Monteith is particularly grouchy Central CCAC 30 Who are our Union worker members? Newmarket Sheppard •Laura Slonetsky •Marjory Carnegie •Laura Hyl •Marta Demsar •Lisa Fedunkiw Richmond Hill •Gary Mangiacotte •Karen Bowen •Vera Power Central CCAC 31 Management Members Newmarket Sheppard •Elaine Komaromi •Christa Harvison •Ana Hunt •Danielle Paquette •Julie Cook •Patrice Wilde •Ann Reid •Baljinder Rahul •Patrice Wilde Richmond Hill •Lori Borovoy •Patrice Wilde Central CCAC 32 Right to Participate As health and safety representatives or joint health and safety committee members, employees have the right to participate in identifying and correcting work-related health and safety concerns. Employers with 20 or more employees are required to establish a joint health and safety committee. The purpose of the committee is to handle issues that are organization-wide in nature. Part II of the Canada Labour Code also provides for employee participation through the use of an internal complaint resolution process. Human Resources and Skills Development Canada Central CCAC 33 Right to Know Employees have the right to be informed of known or foreseeable hazards in the workplace and to be provided with the information, instructions, training, and supervision necessary to protect their health and safety. The Code requires the use of appropriate methods of communication for all employees including those with special needs. Such methods are Braille, large print, audiotapes, sign language, and oral communication. In addition, employees have the right to have access to government or employer reports related to the health and safety of employees through the policy health and safety committee, workplace health and safety committee or health and safety representative. Human Resources and Skills Development Canada Central CCAC 34 Criminal Code of Canada • Federal law since 2004 • Makes organizations criminally liable • Imposes a legal duty on all those who direct the work of others, to take “reasonable measures” to protect employee and public safety. Central CCAC Main Workplace Parties • Employer • Supervisor • Worker WHO ARE THE OTHER WORKPLACE PARTIES? Anyone who enters the workplace! Central CCAC Employer Duties • Ensure compliance with the OH&S Act • When appointing a supervisor, appoint a “competent person”. • Prepare H&S policy and program • Set up a Joint Health/Safety Committee • Identify hazardous materials and procedures “Take every precaution reasonable in the circumstances for the protection of the worker” (Section 25 of the OHSA) Central CCAC What does “competent person” mean? A person who: • Is qualified because of knowledge, training or education to organize the work and its performance • Is familiar with the Act and Regulations that apply to the work and, • Has knowledge of any potential or actual danger to health and safety in the workplace Central CCAC Supervisor Duties • Ensure workers comply with Act & Regulations • Ensure workers use protective devices and clothing as required by employer • Advise workers of hazards • “Take every precaution reasonable in the circumstances for protection of the worker” (Section 27 of the OHSA) Central CCAC Worker Rights & Duties RIGHTS: DUTIES: Right to know - WHMIS Work in compliance Right to participate in H&S program Wear or use the required PPE, etc. Right to refuse unsafe work Report hazards or contraventions to supervisor (Section 28 of the OHSA) Central CCAC Supervisor Interactions With the Joint Health/Safety Committee: • • • • Assist with and review workplace inspections Identify any workplace hazards Investigate any work refusal process Be aware of any health & safety testing With the designated JHSC Certified Member: • When any dangerous circumstance is present Central CCAC What is a “Dangerous Circumstance”? A situation in which: 1. The OHS Act or Regulations are being contravened, 2. The contravention poses an imminent danger or a hazard to a worker, and 3. Delay in controlling danger or hazard may seriously endanger a worker. Central CCAC Supervisor Safety Tasks The Supervisor shall: “Implement, support, and enforce the safety program at the worker level”. A Supervisor’s 3 main safety activities: 1. 2. 3. Communicating/educating Inspecting Enforcing Central CCAC Supervisor Safety Tasks Enforcing safety rules Job planning Complying with regulations Orientation for new staff members Participating in site inspections Participating in safety audits Giving safety talks Completing a job hazard assessment Participating in accident investigations Setting a professional example Central CCAC Reviewing Hazard Controls Why is it important to monitor and review your hazard control program and methods? • It is important to monitor both the hazard and the control method to make sure that the control is working effectively and that exposure to the hazard is reduced or eliminated. Tools Some tools include physical inspection, testing, exposure assessment, observations, injury and illness tracking, employee feedback/input, occupational health assessment and other methods. Central CCAC 45 Reviewing Control Measures Be sure to answer the following questions: 1. 2. 3. 4. 5. 6. 7. Have the controls solved the problem? Is the risk posed by the original hazard contained? Have any new hazards been created? Are new hazards appropriately controlled? Are monitoring processes adequate? Have workers been adequately informed about the situation? Have orientation and training programs been modified to deal with the new situation? 8. Are any other measures required? 9. Has the effectiveness of hazard controls been documented in your committee minutes? 10.What else can be done? Central CCAC 46 Supervisor Communications Examples: • Giving instructions, training, safety talks • Orientation for new workers • Reading messages, memos • Demonstrating a skill or action • Listening to instructions, feedback • Writing a report, minutes, instructions • Informing workers of rules, legal and company • Overall messages of deadlines or safety Central CCAC Supervisor Inspections • Inspect all machinery, equipment and protective devices prior to first use to ensure the safety of such items • Investigate new procedures to update the job hazard assessment and train employees on those hazards • Inspect the work area for new hazards • Respond to any non-compliant issues on the JHSC monthly inspections within 21 days Central CCAC Supervisor Enforcement • Enforce the safety program with your employees • Report infractions to site management • Use progressive discipline • Correct any hazards immediately • Document your interventions • Ensure housekeeping is kept up in your area Central CCAC Supervisor Interactions With Ministry of Labour Inspector: • MOL workplace inspections (the MOL do random inspections of work sites, whenever possible a JHSC member should also be present for these inspections) • MOL investigations (these non-scheduled investigations usually are initiated by a worker complaint) • MOL investigation of critical injury or fatality • When orders are written by MOL Central CCAC Internal Responsibility System (IRS) The Occupational Health and Safety Act, Ontario's law that governs health and safety in the workplace, sets out legal duties and responsibilities for employers, supervisors and workers to follow. The duties may not be complicated, but if they are not followed, injuries, illness or even the death of a worker can result. What does internal responsibility mean? The legal duties and responsibilities of employers, supervisors and workers overlap and complement each other. Together, they create what's known as the internal responsibility system or IRS. Simply put, the IRS means everyone in the workplace has a role to play and a duty to actively ensure workers are safe. Every worker who sees a health and safety problem such as a hazard in the workplace has a duty to report the situation to management. Once a hazard has been identified, the employer and supervisor have a duty to look at the problem and eliminate any hazard that could injure workers. Ministry of Labour Central CCAC 51 Internal Responsibility System (IRS) How does the Internal Responsibility System work? The internal responsibility system is the underlying philosophy of the occupational health and safety legislation in all Canadian jurisdictions. Its foundation is that everyone in the workplace - both employees and employers - is responsible for his or her own safety and for the safety of coworkers. Acts and regulations do not always impose or prescribe the specific steps to take for compliance. Instead, it holds employers responsible for determining such steps to ensure health and safety of all employees. Internal responsibility system does the following: • Establishes responsibility sharing systems • Promotes safety culture • Promotes best practice • Helps develop self reliance • Ensures compliance Central CCAC 52 Rights of a MOL Inspector • To enter a workplace without notice • Take samples as evidence • Require production of reports, drawings • To stop work • To take photographs • Ask for testing to be done (Section 54 of the OHSA) Central CCAC What might trigger an inspection by the MOL? • • • • • Sector targeting Complaint by an employee or visitor Previous infractions or compliance issues Critical injury or death Dramatic increase or decrease in injury rates • Random Central CCAC 54 What is “Due Diligence”? • The key to a successful H&S program • An investment in accident prevention • Your best defense, if charged! “take every precaution reasonable in the circumstances for the protection of a worker” Canadian Centre for Occupational Health & Safety Central CCAC Due Diligence Video Work Safe BC Video Central CCAC 56 Due Diligence and the Supervisor Appoint competent workers Know Section 27 of the Act and applicable sections of your sector regulations Provide safety orientation for all workers Conduct daily inspections of your worksite Report all workplace accidents, as required Document all safety violations and follow up with proper progressive discipline Central CCAC Hierarchy of Hazard Control What are the main ways to control a hazard? The main ways to control a hazard include: • Elimination (including substitution): remove the hazard from the workplace. • Engineering Controls: includes designs or modifications to plants, equipment, ventilation systems, and processes that reduce the source of exposure. • Administrative Controls: controls that alter the way the work is done, including timing of work, policies and other rules, and work practices such as standards and operating procedures (including training, housekeeping, and equipment maintenance, and personal hygiene practices). • Personal Protective Equipment: equipment worn by individuals to reduce exposure such as contact with chemicals or exposure to noise. Central CCAC 58 Control Measures Where are controls used? Controls are usually placed: • At the source (where the hazard "comes from") • Along the path (where the hazard "travels") • At the worker Central CCAC 59 Other Health & Safety Regulations: Four Major Types of Regulations: 1. WHMIS regulation (right to know) 2. Sector regulations (health/industrial) 3. Designated substance regulations 4. Regulation Respecting Control of Exposure to Biological or Chemical Agents Central CCAC Other Health & Safety Legislation 5. Workplace Safety & Insurance Act 6. Building Code Act 7. Transportation of Dangerous Goods Act 8. Employment Standards Act 9. Fire Marshals Act Central CCAC Wrap Up & Closing Quiz Now that you know more about your OH&S responsibilities as a Manager/Supervisor, answer these three questions: 3. What do you plan to stop doing? 4. What do you plan to start doing? 5. What do you plan to continue doing? Central CCAC Part 2: Hazard Identification Hazard Identification Central CCAC 63 Questions? Please!! Central CCAC 64