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Integrating Periodic Review with an Expanded Student Success Agenda MSCHE 2011 Annual Conference Mary Frances Archey, VP for Learning and Student Development Kevin G. Smay, Executive Director of Strategic Planning The first choice for faster results. 1 The Community College of Allegheny County • Serves Pittsburgh PA metro area – Four Campuses – Five Centers • 33,000 annual unduplicated credit headcount • 30,000 annual unduplicated noncredit headcount • 5,000 students access CCAC via distance education • 2,663 grads last year • Among two year colleges: – Largest producer of nursing grads – Second largest producer of allied health professionals The first choice for faster results. 2 Challenges facing CCAC and Other Community Colleges • • • • Increasing numbers of under-prepared students Expanded governmental regulations Focus on accountability Shrinking financial resources The first choice for faster results. 3 Integrating Major College Functions • Middle States Periodic Review • Achieving the Dream Initiative • Institutional Planning – Student Success Tactical Plan • National Completion Agenda The first choice for faster results. 4 Recent Accreditation History • 2005 Warned that accreditation may be in jeopardy – Standard 7: Assessment of Institutional Effectiveness – Standard 14: Assessment of Student Learning • 2006 – 1st Monitoring Report and Small Team Visit – CCAC admitted into Achieving the Dream • • • • 2007 2nd Monitoring Report December 2009 PRR Process kick-off June 2011 PRR submitted to peers and MSCHE August 2011 reviewers’ report accepted as written The first choice for faster results. 5 Approach to Periodic Review • 17 member team representing college locations and functions • Several team members attended Middle States PRR workshop in Philadelphia • Started early and followed program recommended in PRR Handbook • Used a SharePoint Site to facilitate group work from multiple campuses – Established a “knowledge base” for future self study • PRR occurred parallel to strategic plan update The first choice for faster results. 6 The first choice for faster results. 7 Tips • • • • • Start early Assemble a team that can help tell your PRR story Think positively Give yourself credit for the progress you have made Be relentless The first choice for faster results. 8 Periodic Review Objectives Source: Handbook for Periodic Review 2011 1. To assess the impact of significant major developments, changes, or challenges subsequent to the last evaluation 2. To assess the institution’s response to recommendations resulting from the previous evaluation 3. To review the institution’s enrollment trends, financial status, and enrollment and financial projections 4. To determine the current status of the implementation of plans for the assessment of institutional effectiveness and the assessment of student learning outcomes (accreditation standards 7 and 14) 5. To assess the extent to which linked institutional planning and budgeting processes are in place (standard 2) The first choice for faster results. 9 Focus of Periodic Review • Institutional Assessment (Standard 7) • Assessment of Student Learning (Standard 14) • Planning, Resource Allocation, and Institutional Renewal (Standard 2) The first choice for faster results. 10 Achieving the Dream • ATD is national nonprofit that is dedicated to helping more community college students, particularly low-income students and students of color, stay in school and earn a college certificate or degree. – – – – Conceived in 2004 by Lumina Foundation 160 community colleges and institutions Helps 3.5 million community college students CCAC admitted in 2006 The first choice for faster results. 11 Achieving the Dream Leader Colleges • CCAC achieved a Leader College status in 2011 • Leader Colleges exemplify: – – – – systematic improvement use of data broad-based participation elimination of achievement gaps • Motivate other colleges to advance • Pilot, scale initiatives The first choice for faster results. 12 Alignment with Achieving the Dream (ATD) Middle State Standards: ATD Principles: Assessment of Institutional Effectiveness (Standard 7) Student centered, evidence based model for systematic institutional improvement Assessment of Student Learning (Standard 14) Outcomes based, student centered vision Planning, Resource Allocation, and Institutional Renewal (Standard 2) Budget decisions based on evidence of student success The first choice for faster results. 13 INSTITUTIONAL EFFECTIVENESS The first choice for faster results. 14 Standard Seven Key Elements Institutional Assessment • Documented, organized assessment processes to evaluate the total range of programs and services • Time-bound, resourced, comprehensive yet simple and practical • Assessment results are shared, discussed and used for planning, resource allocation and improvement • Written institutional plan based on assessment results • Periodic evaluation of the assessment process itself The first choice for faster results. 15 ATD Parallels to Standard Seven Four Principles of Institutional Improvement 1. 2. 3. 4. Systemic institutional improvement Use of evidence to improve programs and services Broad engagement Committed leadership – Administrators, board members, and faculty and staff leaders demonstrate a willingness to make changes in policies, programs, and resource allocation to improve student success. • ATD institutional plans based on a year-long self assessment process. The first choice for faster results. 16 CCAC’ Institutional Effectiveness Model The first choice for faster results. 17 Measurement of Institutional Effectiveness • ACT Student Opinion Survey (2-Year College Form) – Supports assessment of student service units – Administered every two years – Compares institutional scores with prior year’s administration and national benchmarks • Topics: – – – – Background information College Impressions College Services College Environment The first choice for faster results. 18 Investing in Data Needed for Assessment 2009 Sampling N = 450 2011 All Students N = 1,951 Web based Administration The first choice for faster results. 19 Section III: College Services •Cultural programs and activities •Student health services •Day care services •College sponsored social activities •Cafeteria/food services •Library/learning resources center facilities and services •College orientation program •Parking facilities and services •Vocational guidance/career planning services •Personal counseling services •Credit by examination program •Veterans services •Student employment services •Financial aid services •Recreational and intramural programs and services •College-sponsored tutorial services •Academic advising/course planning services •Job placement services Below Norm Above Norm •Computer services Mean Worse Mean Improving The first choice for faster results. 20 Section III College Services Quadrant Better and above norm Better but below norm 2011 Norm Yr to Yr Yr to norm Cultural programs and activities 3.72 4.33 4.08 0.61 0.25 Student health services 3.45 4.03 3.94 0.58 0.09 Day care services 3.75 4.19 3.93 0.44 0.26 College sponsored social activities 3.80 4.08 4.04 0.28 0.04 Cafeteria/food services 3.55 3.73 3.62 0.18 0.11 Library/learning resources center facilities and services 4.20 4.27 4.25 0.07 0.02 College orientation program 3.89 3.95 3.94 0.06 0.01 Parking facilities and services 3.64 3.67 3.51 0.03 0.16 Veterans services 2.75 3.82 4.03 1.07 -0.21 Student employment services 3.62 3.8 3.98 0.18 -0.18 Financial aid services 3.89 4.04 4.05 0.15 -0.01 Recreational and intramural programs and services 3.90 4.02 4.04 0.12 -0.02 College-sponsored tutorial services 4.00 4.06 4.15 0.06 -0.09 Academic advising/course planning services 3.46 3.51 3.92 0.05 -0.41 Job placement services 3.52 3.56 3.78 0.04 -0.22 Resident hall programs and services 4.10 4.08 3.7 -0.02 0.38 4.27 4.23 4.23 -0.04 0.00 Vocational guidance/career planning services 3.60 3.59 3.99 -0.01 -0.40 Personal counseling services 3.62 3.57 3.98 -0.05 -0.41 Credit by examination program 3.94 3.81 3.96 -0.13 -0.15 Worse but above Computer services norm Worse and below norm 2009 21 ASSESSMENT OF STUDENT LEARNING The first choice for faster results. 22 Standard Fourteen Key Elements Assessment of Student Learning • Clearly articulated student learning outcomes • Documented, organized and sustainable assessment processes • Time-bound, resourced, comprehensive yet simple and practical. • Collaboration between faculty and administration • Evidence that students are achieving key institutional learning outcomes • Assessment results are shared, discussed and used to improve teaching and learning • Integration with institutional assessment The first choice for faster results. 23 Achieving the Dream Initiative • Student centered vision • ATD interested in disaggregated data to reveal and address achievement gaps • Follows cohorts from start dates • ATD Outcomes: – – – – advance from remedial to credit-bearing courses; enroll in and successfully complete gatekeeper courses; enroll from one semester to the next; earn degrees and/or certificates. The first choice for faster results. 24 Strategic Priority One: Ensure the success of learners through ongoing assessment of learning outcomes and overall institutional effectiveness. a) b) c) d) Improve learner success in developmental courses Increase learner retention and academic success Increase the number of learners who graduate Develop a culture of assessment and effectiveness Alignment: Student Success Tactical Plan 2010-15 Achieving the Dream The first choice for faster results. CCAC Response • Learning assessment processes and infrastructure put in place and implemented • Student Success tactical plan The first choice for faster results. 26 Achieving the Dream – Direct Interventions – – – – – Supplemental Instruction Learning Communities Early Intervention First Year Experience (SDS 102) Math Enrichment The first choice for faster results. 27 Achieving the Dream – Policy Changes • Began with a data-driven review of policies and procedures – “Identify existing values, assumptions, structures and systems at the college that nurture and impede student success” • ATD Kick-off Institute manual, July 2006 • D Policy • Tiered Probation • Reading First • Elimination of the Graduation Application Fee The first choice for faster results. 28 Developmental Course Completion Trend Percent who complete developmental courses by second year. The first choice for faster results. Source: ATD Measures Report, September 2011 29 Student Success Matrix: ATD Proxy Groups The first choice for faster results. 30 Student Success Matrix: Program Cohorts The first choice for faster results. * The first year for Pittsburgh Promise Fall 2008 31 Student Success Matrix: Student Goal The first choice for faster results. 32 Student Success: Engagement and Retention The Community College Survey of Student Engagement (CCSSE) • Focus - institutional practices and student behaviors that promote student engagement • Benchmarks - 38 of the most important survey items are grouped into five conceptually related categories of high-quality educational practices • 3rd administration – able to measure changes over time The first choice for faster results. 33 Raw Benchmark Scores 2007-2011 CCSSE Benchmarks 2007 Raw 2009 Raw 2011 Raw Scores Scores Scores Active and 0.32 0.33 0.32 Collaborative Learning Support for 0.37 0.38 0.40 Learners Student-Faculty 0.35 0.35 0.38 Interaction Student Effort 0.44 0.45 0.45 Academic 0.55 0.54 0.55 Challenge Change 2009-11 -0.01 0.02 0.03 0.00 0.01 The first choice for faster results. 34 2011 Standardized Benchmark Scores • The mean is always 50. • Scores are relative to the overall performance of the institutions in the cohort. • 2011 cohort = 699 institutions The first choice for faster results. 35 National Graduation Initiative Degree Completion Agenda * President Obama – Goal/Challenge given in 2010 to have the highest proportion of students in the world graduating from college by 2020 * The Gates Foundation - double the number of individuals who earn a postsecondary degree by 2025 * The Lumina Foundation - increasing the proportion of U.S. adults who earn college degrees to 60 % by 2025. The first choice for faster results. 36 National Graduation Initiative CCAC Scenario with Class of 2011 Update Assumes 7.3% growth in graduates per year 2,663 Historical average = 2,119 graduates per year The first choice for faster results. Growth target was 161 and actual was 495 grads. Improved Graduate Survey Richer Data for Program Review Process 1800 1600 1400 1200 1000 800 600 400 200 0 Survey Responses 2007 2008 2009 2010 2011 289 239 460 1204 1609 The first choice for faster results. 38 Graduate Employment by Program Area % Employed Full time Part time Unemployed (full and part) Applied Arts Career Programs 12 9 4 84.0% Applied Service/Trades Career 74 10 16 84.0% Behavioral & Social Sciences 2 0 0 100.0% Building Trade Apprenticeship 8 0 5 61.5% Business Career Programs 207 108 104 75.2% Computer/Information Tech 47 27 47 61.2% Engineering/Science Career 24 7 14 68.9% Health-Related Career Programs 661 249 284 76.2% Social Service Career Programs 198 107 80 79.2% Transfer/University Parallel 341 315 189 77.6% The first choice for faster results. 39 PLANNING AND RESOURCES The first choice for faster results. 40 Standard Two Key Elements Planning, Resource Allocation and Institutional Renewal • Clearly stated goals drawn from assessment results that are linked to mission and resource allocation • Clearly communicated and participative planning processes • Assignment of responsibility and accountability • A record of improvement efforts and results • Assessment of planning and resource allocation processes The first choice for faster results. 41 ATD Parallels to Standard Seven Leader College Characteristics • Systematic institutional improvement: – – – – – An established strategic planning process Annual plans focus on student success Regular review of programs and services Linked budgeting, planning and assessment Student success agenda integrated with accreditation activity The first choice for faster results. 42 Institutional Planning • • • • • Five-year strategic plans Scorecard Annual operating plans Quarterly review process Tactical Plans – – – – Student Success Diversity and Inclusion Workforce Institutional Data Forum • Institutional Data Forum • “Student Success Matrix” reports to board of trustees The first choice for faster results. 43 Student Success Tactical Plan – Preparation • Placement Testing • Orientation – Engagement • Academic Advising • First Year Experience Course – Retention • Early Intervention • Financial Aid • Student Activities – Completion • Graduation • Job Placement The first choice for faster results. 44 Discontinuation of Supplemental Instruction in Developmental Mathematics The first choice for faster results. 09FA Cohort 45 Institutional Planning • Program Reviews – Academic – Student Development • Conducted Annually and Every Five Years – Incorporates assessment activities The first choice for faster results. 46 Student Success Tactical Plan: 2010-2015 1. Improve learner success at CCAC in developmental education courses and the selection of appropriate courses. – – – – – Student Success Interventions Developmental Studies SDS 102 Math Initiative Reading and English support The first choice for faster results. 47 Student Success Tactical Plan: 2010-2015 2. Expand student involvement with in-class and college sponsored events – – – – CSSE Benchmarks Co-and Extra-curricular activities Online Services Library/Learning Centers 3. Increase student retention and academic progress as measured by credits completed and GPA earned – – – – Early Intervention Case Management/Student Success Coaches Faculty Resource Program Financial Assistance The first choice for faster results. 48 Student Success Tactical Plan: 2010-2015 4. Increase the number and rate of students meeting their stated goals at the College – – – – Graduation Transfer Job Placement Certification Examinations 5. Expand the college’s programs to increase student success through professional development and grant funded programs – – – Outreach Professional Development Foundation and Other Grants The first choice for faster results. 49 Student Success Tactical Plan--Resources Federal Grants—Selective – Biotech Workforce Collaborative • National Science Foundation--$ 597,920 – Center of Excellence for Veterans Student Success • US Dept of Education—Post Secondary Education-- $423,435 – Innovative Strategies—Mechatronics • US Dept of Ed-Post Secondary Education-$748,896 – Perkins • PA Dept of Education--$ 1,184,492 – RN Achievement Grant • US Dept of Health and Human Services--$1,211,852 – TAACCCT • US Dept of Labor-Employment and Training Adm--$ 2,629,935 (CCAC) The first choice for faster results. 50 Student Success Tactical Plan—Resources Foundation Grants--Selective – College Ready Centers • Claude Worthington Benedum Foundation--$ 186,500 – Math Cafés • RK Mellon Foundation--$ 240,000 – STEM Academy • The Heinz Endowments-- $ 200,000 – Student Success Coaches—Pittsburgh Promise • The Heinz Endowments--$ 186,223 – Student Success Coach—South Campus • The Heinz Endowments--$ 50.000 – YAEP (Young Adult Empowerment Program) • BNY Mellon--$ 125,000 The first choice for faster results. 51 Thank You Mary Frances Archey, VP for Learning and Student Development [email protected] Kevin G. Smay, Executive Director of Strategic Planning [email protected] The first choice for faster results. 52