MULTI-CULTURISM & DIVERSITY
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Transcript MULTI-CULTURISM & DIVERSITY
MULTICULTURALISM
and
DIVERSITY
WHY DIVERSITY?
Legal
Requirements
Labor Force
20%
of employees are traditional
Native born whites = 10% of workforce growth
2010: 15% of workforce will be native born whites
Increasing number of PWD
35-54 age group > 50% of workforce
Customer
Appeal
750
million PWD = $461 billion
Market Development Organization
Creativity
Demands
Impact on bottom line.....
WHY DIVERSITY?
“We made diversity a market-based issue….It’s
about understanding our markets, which are
diverse and multicultural.”
“Diversity is not just the right thing to do. It is
a long-term, strategic business factor that has a
significant impact on productivity, workforce
motivation and innovation, market
competitiveness, teamwork and customer
loyalty.”
Lou Gerstner
Mike Bagshaw
"This is no longer simply a question of common
decency. It is a question of business survival.“
MANAGING DIVERSITY
Objective:
Numbers:
Equal representation
Avoid problems through “color-blindness”
Has
the objective been achieved?
Means
Expanded
recruiting
Discrimination-free selection
VALUING DIVERSITY
Full
utilization
Work relationships
Recognizing & value differences
How?
VALUING DIVERSITY:
Building Positive Relationships
Enhance
awareness of group differences
Concerned
Increase
with valuing differences
self-awareness
VALUING DIVERSITY:
Building Positive Relationships
Enhance
awareness of group differences
Concerned
Increase
Build
with valuing differences
self-awareness
Relationships
VALUING DIVERSITY:
Building Positive Relationships
Enhance
awareness of group differences
Concerned
with valuing differences
Stereotypes
Increase
self-awareness
Build Relationships
Empathy
Provide
Common Experience
Eliminate "us vs. them" mentality
For all employees
Guilt free
Focused on the present situation
VALUING DIVERSITY:
Pillars of Change
Visible
top management support is essential
Consider
composition of IBM task forces
Email from Sr. VP of Human Resources
Engage
employees
Integrate diversity w/management practices
Train
Supervisors
Hold managers responsible
Agendas
Accommodation
Alternative career paths
Extended leave
Flexible scheduling: Flextime, Job sharing
Link diversity goals to business goals
VALUE DIVERSITY
“Diversity
means embracing the rich tapestry of
skills, experience and ideas that come from the
varying backgrounds that society offers today.”
Mike Bagshaw
“The
whole point is to draw on the uniqueness of
each employee. If people feel that they must censor
what they say and how they act, the major benefit
of diversity is lost.”
Robert Lattimer, diversity consultant