Welcome!

The webinar will begin at 2:00 Eastern/11:00 Pacific

Audio Tips

Today’s audio is streaming to your computer’s speakers or headphones.

Too loud or soft?

Adjust volume level in the Audio broadcast box:

Lost all sound? Hear an echo?

Select

Leave Audio Broadcast

or

click X

to close box(es). Then rejoin.

Need Help?

Please post

technical support questions

into the

Q&A Panel

.

Step 1:

Type problem in the

dialog box.

Step 2:

Click

Send

.

Chat Etiquette

Use

Chat

to talk with attendees and presenters about the topic.

Do not post technical questions to Chat.

And if you’re tweeting, use this hashtag: #libs4jobs

Customize your experience

Panels can be minimized or expanded Hover over edge of panels to drag and resize

Telephone Access

If you not able to listen via your computer, you may join by phone.

Step 1: Click on

Request

under the participants list.

Step 2: Call the toll-free number provided. Step 3: Enter “

#

” following

Access Code

and

Attendee ID

.

Remember to post to Q&A panel if you need technical assistance.

Other Technical problems?

Contact WebEx support Event Number: 716 929 708 Phone: 1-866-229-3239

Today’s Producers Jennifer Peterson

WebJunction Community Manager

Kendra Morgan

WebJunction Program Manager

Melinda Ludwiczak

MELSA Project Manager

Libraries, Jobs and Small Business Webinar Series 2011

WebJunction and MELSA, the Metropolitan Library Service Agency, Minnesota

Metropolitan Library Service Agency St. Paul, Minnesota Serves 8 Library Systems Anoka County Library Ramsey County Library Carver County Library St. Paul Public Library Dakota County Library Hennepin County Library Scott County Library Washington County Library

MELSA Jobs and Small Business Task Force Service Philosophy

Collaborate with community partners Establish a seamless entry system Where every door is the right door

Compare MELSA Area Library and WorkForce Center Resources

Public Libraries

106 Libraries 4,736 hours/week 2,445 computers

WorkForce Centers

13 Centers 619 hours/week 284 computers

WorkForce Center Collaboration

Deploy WorkForce Center staff or affiliated agency staff at public libraries Deploy dedicated WorkForce Center computers with software at public libraries Joint meeting of WorkForce Council members and public library directors Cross train library staff and WorkForce center staff Advocate for public library representative on Minnesota Governor’s Workforce Council

Workforce Services

Jerry Vitzthum

Director Job Training Center Anoka County

Workforce Investment Act (WIA) System

• Federal legislation passed in 1998 • Job training reform that replaced the Job Training Partnership Act (JTPA) • Comprehensive workforce system providing: o Job search assistance o Assessment and training for eligible individuals • Services targeted to job seekers, dislocated workers, youth, incumbent workers, new entrants to the workforce, veterans, persons with disabilities and employers • Features multiple partners in a “one-stop” location.

Universal Services Streamlining Services

Seven Guiding Principles of Workforce System

State and Local Flexibility Increased Accountability Empowering Individuals Employer Driven Economic Development

Workforce Service Areas (WSA)

 Defined geographic regions funded through WIA  The number of WSAs varies by state − 33 WSAs in New York − One WSA in North Dakota and New Hampshire − Minnesota has 16 WSAs

Local Workforce Investment Boards and Role

The Workforce Investment Act requires local workforce councils are to enter into an agreement with the designated local governing unit which is called a Local Elected Official/LWC Agreement.

Local Board Membership Includes at a Minimum

 Individuals Representing Local Businesses  Labor Unions  Educational Institutions  Economic Development Agencies  Community Based Organizations The Chair of the Council and a majority of the members must be representatives of the private sector .

Regional Policymaking Local Boards Workforce Economic Development

Local Boards are responsible for building and maintaining a connection between workforce and economic development.

One-Stop System Policymaking and Oversight

 Develop a One-Stop policy for their area by working with partners to set priorities for the One-Stop System  In Minnesota the one-stops are known as WorkForce Centers

WorkForce Center Locations

One-Stop Services Include:

• • •

Core Services

Available to any job seeker looking to enter the job market or to change jobs or careers.

Intensive Services

For individuals who already receive core services and meets program eligibility for more intensive services.

Training Services

For individuals who meet specified requirements and are unable to obtain employment.

Core Services Include:

 Outreach, intake, orientation and initial assessment.

 Job search, placement assistance and career counseling resources.

 Information on supportive services in the area, such as child care and transportation.

 Assistance in establishing eligibility for financial aid for training and education programs.

 Labor Market Information.

Intensive Services Include:

 Specialized assessments, diagnostic testing, in-depth interviewing and evaluation.

 Developing employment plans.

 Individualized job search assistance.

 Group counseling, individual counseling, career planning and case management.

 Work experience, internships and short term prevocational services.

Training Services Include:

 Occupational skills training.

 On-the-job training, skills upgrading and re training.

 Customized training.

Forging New Partnerships with Public Libraries

 Play key roles in addressing employment related services to job seekers, unemployed workers and employers.

 High demand for these services.

 Library is natural partner to maximize these services.

Library Services

Marlene Moulton Janssen

Anoka County Library Director

Anoka County Library

Demographics Service Area:

Rural Urban Suburban

How Does My Library Get Started?

Create the framework

What can your library bring to the table? Asset-based partnerships are the most successful.

− What services is my library providing now to unemployed or under-employed individuals?

− What resources can my library offer to a one-stop?

− What are the potential barriers?

− Are there any additional resources my library can leverage, i.e. LSTA grants?

What Are Some Examples of the Resources My Library Might Offer?

 Public access computers available for online job applications and to develop/refresh resumes.

 Career research materials.

 Libraries accessible to job seekers throughout local communities.

More Resources My Library Might Offer

 Study and conference rooms where individuals and groups can meet.

 Staff at libraries make referrals.

 Online resources available 24/7 through the library.

Create the Framework

Develop a relationship. Start small and demonstrate the library’s capabilities.

 Contact your local one-stop to arrange a tour for library staff. You’ll be impressed with what you find!

 Provide a list of library resources including reference materials and online resources.

Create the Framework

 Develop cross-training in available resources for staff from both the library and the one-stop.

 Offer an institutional library card to the one-stop.  Consider the benefits of adding the one-stop resources to your library’s collection and vice versa. Your residents will find it less stressful to use common tools.

Build on Your Framework

 Get the leadership of both your library and the one-stop involved.

 Provide the one-stop with the results of your analysis of the resources your library brings to the table.

 Ask if there are other ways your library can help the unemployed and underemployed in your community.

 Ask your one-stop if they would be interested in your library becoming a partner.

Build on Your Framework

 Develop a memorandum of understanding.

 Meet regularly to ensure resources are updated.

 Post materials at one-stop about library resources and make library card applications available to one-stop customers.

 Provide the list of top job search internet sites from one-stop in your library and on your library’s website.

Go Beyond

 Explore the possibility of joint applications for grants for training partnerships or one-stop satellites.

 Find ways to redevelop your website to provide easier access to employment resources.

 Collaborate with other libraries to offer online training.

 Seek your one-stop’s advice on improvements to your services.

 Advocate for your local one-stop. They’ll do the same for you!

More in the MELSA Series:

May 17:

Libraries Partnering to Support Small Business and Entrepreneurs

June 21:

Foreclosure, and Bad Credit and No Job, Oh My!

Archived:

Understanding Unemployment Insurance and Impact on Your Library Customers

Stay Involved

On WebJunction

webjunction.org/workforce-resources

BlogJunction

blog.webjunctionworks.org

Crossroads

(monthly newsletter) webjunction.org/crossroads

Events

webjunction.org/events/webinars