Transcript the dti CCC

Consumer And Corporate Regulation Division
Presentation to Corporate Rebels: How to ensure
sound Credit Law Reform.
15 OCTOBER 2014
Presenter
Siphamandla Kumkani
Director : Credit Law and Policy
Department of Trade and Industry
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Consumer Protection
Policy Approach
Consumer Protection Act
National Credit Act
• National Norms for consumer
protection
• Fair and sustainable market place
for consumer products
• Consumer information and
disclosure
• Unfair marketing and business
practices
• Responsible consumer behavior
• National Consumer
Commission (NCC)
• National Norms for consumer
credit
• Access to consumer credit
• Unfair credit marketing practices
• Responsible credit granting and
use
• Debt counselling and
reorganisation
• Consumer Credit Information
• National Credit Regulator (NCR)
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General Application
• Consumer Protection Act, National Credit Act and Competition Act
are laws of general application
• Sector specific regulators are created for sectors such banking,
energy, telecommunications
• Sector specific regulators monitor standards given the peculiar
nature of a sector, such as banking, to ensure financial stability
• Framework must mitigate threats of forum shopping, regulatory
capture and regulatory arbitrage
• Provisions dealing with coordination are imbedded in both sector
and general legislation
• Banking industry is governed through the Banks Act to ensure
financial stability – prudential regulation
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• Section 17(4) provides for the NCR to:
Coordination
– liaise with any regulatory authority on matters of common
interest
– Negotiate agreements with any regulatory authority to
coordinate and harmonise exercise of jurisdiction
– Participate in proceedings of any regulatory authority
– Advise or receive advice from any regulatory authority
• Protocol was adopted to coordinate communication between NCR
and the Registrar of Banks
• Coordination does not affect the mandate of each regulator, but
seeks to ensure coordinated enforcement action
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Policy Approach
Amendments to NCA
Improved regulation
Reckless Lending
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Affordability Assessment Regulations
Powers of NCR to investigate
reckless lending
Power of NCT to deal with reckless
lending
Disclosure of total cost of credit and
capping of credit insurance
Prohibition of sale and collection of
prescribed debt
Automatic removal of adverse of
adverse credit information
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All credit providers to be registered
irrespective of size
Standard of service and procedures
for debt counselors
Framework for Payment Distributing
Agencies
Improved coordination and
cooperation among regulators
Registration of Alternative Dispute
Resolution agents
Revising governance structure of the
NCR
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Functions of NCR
Enforcement
Registration and Public Information
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Manage registration of all relevant
industry players
Increase knowledge, nature and
dynamics of the industry
Promote public awareness by
implementing education measures
Provide guidance to the credit market
and industry through explanatory
notices
Seeking declaratory orders on the
interpretation
Monitoring socio economic patterns
and market trends
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Promote informal resolution of
disputes
Receive complaints regarding
contraventions
Monitor and detect prohibited conduct
Proactive and reactive investigations
Issue and enforce compliance notices
Negotiate and conclude consent
orders
Refer anticompetitive matters to the
Competition Tribunal
Refer matters to NCT
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Over-Indebtedness
• Research conducted highlighted the following concerns
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Reckless lending
Gap in affordability assessment
Abuse of credit insurance
High cost of credit
Judgments and garnishees
Lack of education and awareness about credit
Listing requirements
Discretionary credit guidelines
Honesty and disclosure by credit providers and consumers
• Cabinet established Joint Working Committee to implement coordinated
measures (Department of Justice, National Treasury and the dti)
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Way Forward
• the dti has published regulations, which include affordability assessment
regulations on 1 August 2014 – closing date for comments 31 August
2014
• Affordability Assessment regulations include the following interventions
– Discretionary Income, including creation of the buffer
– Clarifying statutory deductions
– Clarify maintenance as part of necessary expenses
• Oversee and guide regulators on the implementation of the new
amendments, including education and awareness of consumers
• Facilitate continuous coordination between the regulators to ensure
harmony in regulating the sector
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