Transcript Slide 1

NFA Online Job Aid
NEW STUDENTS:
If you are having difficulty with the initial registration please contact our help
desk at 1-888-834-6976 or send an email to [email protected]
RETURNING STUDENTS:
If you are having trouble with the log in process after you registered please
follow the instructions on the next page. If you continue to have difficulties
after you have registered or if you have a locked account please contact
the help desk at 1-888-834-6976 or email to [email protected]
Forgot Password?:
1. From logon screen click link for
“Forgot Password?”.
2. Enter User ID and click submit.
Note: A new password will be sent to
your email immediately.
Forgot ID?:
1. From logon screen click link for
“Forgot ID?”.
2. Enter your email and click submit.
Note: Your User ID will be displayed on the screen.
Logging In
Initial Log In:
“New Students” will receive a User ID and temporary Password via email after registering. Your User ID will never
change.
1.
2.
Enter your User ID. (Use All CAPS!)
Enter the temporary password and click Sign In.
(Passwords are case sensitive!)
Changing Your Password:
Following initial login you will be asked to change your temporary
password.
1.
2.
2.
5.
Enter your temporary password in first box.
Create a new password in the second box using the
guidance provided.
Re-enter your new password in the following box and click
Apply Changes.
Log in again using new password.
Security Question:
Security questions allow users to automatically
retrieve passwords.
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2.
Enter a question in the Security
Question box.
Enter the answer twice and
click Submit.