Thomson-ISI

Linking Scientific and Scholarly Research in the 21st Century

Vin Caraher Executive Vice President Academic and Government Markets Santiago, Chile April 9, 2003

ISI -- A Tradition of Excellence

• Company Founded in 1959 by Dr. Eugene Garfield • Long-Standing Reputation for High Quality Products and Services • ISI Produces Some of the Most Heavily Used, Unique Research Tools in the Industry • ISI has been the Leading Secondary Publisher Focusing on Multi-Disciplinary Scholarly Journal Literature for Over 40 Years • Part of the Thomson Scientific Group - ISI and Derwent

Thomson Scientific -- An International Organization

• Over 1,600 Employees Worldwide • Headquarters in Philadelphia, PA USA • Regional Offices in: - Cherry Hill, New Jersey - Mt. Laurel, New Jersey - Limerick, Ireland - London, United Kingdom - Tokyo, Japan - Singapore - Beijing, China - Seoul, Korea - Sydney, Australia - Mexico City - Rio de Janeiro, Brazil

ISI’s Markets

• Thomson-

ISI Reaches Over 7 Million Researchers Worldwide with Products and Services - Over half of business outside North America.

• Thomson-ISI Products Used by the Most Prestigious Academic Institutions and Government Organizations Worldwide • Scientists/Engineers at Research Intensive Corporations are also Thomson Scientific Customers -- including these areas: - Pharmaceutical - Chemical - Engineering - Telecommunications - Biotechnology - High Tech

The Thomson Corporation

• Acquired ISI in 1992 • $7 Billion Global Information Organization • Thomson Organizational Groups - Legal and Regulatory - Learning - Financial - Scientific & Healthcare

Strong Support from Thomson Corporation

• Financial Backing to Accelerate Product Development • Commitment to Serving the Unique Needs of the Diverse Markets We Serve • Electronic Product and Services Accounted for over 50% of all revenues in 2002 • 43,000 employees working in more than 100 countries

ISI -- Strong Support from Thomson Corporation

• Thomson is committed to: - Investing heavily in Technology and Electronic Information - Over $400M spent in last 3 years - Will spend over $600M in next 3 years - Divested interest in newspaper business to focus on developing information businesses like ISI - Building “Integrated Information Solutions” in the International Markets it Serves - Provide financial backing to accelerate product development - Making Strategic Acquisitions and Partnerships to Achieve this Vision

Thomson Scientific Mission

The Thomson Scientific Mission is to be the world’s provider of high quality information solutions to the research and development communities. As an innovative and customer-focused organization, it is our goal to deliver timely, essential research literature and patent, scientific and technical information ensuring our customers’ ability to achieve world-class research and business results.

Thomson-ISI Commitment

• Our Commitment is to Provide Products and Services with: - Comprehensive Global Coverage of Diverse Information Scholarly Journals Patents Meetings/Proceedings Internet Sources - Selection and Filtering - Currency, Quality and Reliability - Exceptional User Interface and Navigation

Thomson-ISI: Continuously Adapting to Change

• Company Has Embraced New Technology - Early Adopter of Electronic Media for Information Distribution - Pioneer in Web Product Development • Commitment to Provide Support and Access to Information Any Way the Customer Wants It

Thomson-ISI: Market Trends

• World-Wide Adoption of ISI Web Offerings - Web of Science - Current Contents Connect - JCR Web - Derwent Innovations Index - ISI Chemistry --Web of Proceedings • Over 1800 Institutions Worldwide Subscribe to Web of Science • Web of Science Has Penetrated Over 85% of North American ARL Schools in Just Four Years!

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In Europe,

Strong National Funding for Education Country-Wide/Regional Consortia - United Kingdom - Sweden - Norway - Netherlands - Belgium - Germany - Turkey - France - Ireland

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In Asia

, Accelerated Sales of ISI Web Offerings in All Markets - Rapid Adoption of Web Technology - Growth of National and Regional Consortia - Japan - Australia - Korea - Hong Kong - Taiwan - China - India

Significant Growth in

Latin/South American

Markets for ISI Web Products • Over 200 site-wide web customers in Latin America • Major market penetration in Spanish & Portuguese Countries - CAPES Consortium of Over 100 Institutions in Brazil - important customers in Mexico, Venezuela, Colombia, Costa Rica - large national/regional deals in Spain & Portugal

Chile

National Deal Signed in Chile in 2002!

Universidad de Chile Pontificia Universidad Catolica de Chile Universidad de Concepcion Universidad Catolica de Valparaiso Universidad Federico Santa Maria Universidad de Santiago Universidad Austral de Chile Universidad Catolica del Norte Universidad de Valparaiso Universidad de Antofagasta Universidad de la Serena Universidad de Playa Ancha Universidad de Bio Bio Universidad de la Frontera Universidad de Magallanes Universidad de Talca Universidad de Atacama Universidad de Tarapaca Univesidad Arturo Prat Univesidad Metropolitana Universidad Tecnologica Metropolitiana Universidad de los Lagos Universidad Catolica de Maule Universidad Catolica de la Santisima Concepcion Universidad Catolica de Temuco

Strategy for the New Millennium

The Primary Focus of our Development Efforts is to Expand our Web-based Products and Services to Provide an Integrated Information Solution of Linked Resources.

ISI Commitment in Latin America

• To Listen and respond to Customer Feedback • To Continuously Improve on Levels of Customer and Technical Support - Dedicated Latin American Staff • To Provide Product Training and Education - Local Language • To Continue to Enhance and Add Value to our Current Web Products - to expand our Web platform to provide comprehensive integrated information solution of Linked Resources to the research community • To Continue to Develop New Useful Products/Tools to Facilitate and Advance the Research Process