Transcript Slide 1
APD COMMUNICATIONS Duncan Gerrard Director of International Sales An Operational View (Not Technical ) APD Communications WWW.APDCOMMS.COM The use of Data as an Integral Part of your TETRA Solution Speech • Do not underestimate the simple value of digitised secure speech • Clear • Unnecessary traffic eliminated • Just cutting out repeats and simple requests Why Data? What is it? Key figures • On average Patrol Officers spend 43% of their available time in the police station. • Up to 25% of their time is described as “dealing with information” • An officer returns to the station an average of 1.7 times during a tour of duty. Source: UK Home Office “Diary of a Police Officer” Key Findings • Users like having information when and where they want it • Machines need to fit both users and situations and the synergies between them • Users accept limitations if they are known and stated at the outset • People understand the idea of a better way of working – and may accept it more than something seen as ‘revolutionary’ • This is a change in the organisation and, as such, needs to be managed like any other change process • The generic ‘business case’ is not enough on its own as it is targeted at a single constituency Policing Bureaucracy Taskforce • “By deploying remote access solutions, the time spent in the police station by patrol officers could be reduced by 30 minutes in every eight hour shift” • This saves over 5m hours per year = 3,243 officers! • plus…a potential saving of £2.6m pa on desktop computers. But the real benefits come from… • Enhanced effectiveness • More visible policing • Increased Efficiency • Improved Responsiveness • Improved Staff safety • Increased Officers Visibility Integration in the Intelligent Vehicle Systems based around an in-vehicle Mobile Data Terminal (MDT) Automatic Resource Location Reports Integrated Resource Location System Report Generator "Third Party" Interface Location Database Automatic Resource Location Server GSM Radio GPS Gateways Nokia APL Airwave SDR GSM Modem INCA GPS Gateways TETRA SDS TETRA SDS Modem INCA GPS Processors GPS Networks Radio Terminals with GPS EXAMPLES Book On/Off Status Checks Location Updates Availability ROUTINE It is about… • Total visibility of any of the workforce 24/7 - Peace of mind for the mobile worker events are generated in response to... Different • Increased protection to lone workers by using vehicle location/panic buttons • Verification tool in cases of discrepancies • Historical data securely stored can be used to benefit both the Mobile worker/Management at any point in the future i.e. accident claims from the public • The nearest mobile worker can be allocated to a job • Reduce travelling time and optimise use of resources. • First step to utilising mobile technology Aliasing hides radio specific details from external applications ... Many C&C applications address resources by callsign Resource A1C1 In Airwave a numeric Radio User Specific Routing Number (RUSRN) identifies the officer uniquely Officer PC1004 Individual voice calls & text messages need to be addressed by officer “collar number” TETRA radios must be addressed over air by ISSI Radio 8100045 What about the control room? Book On/Off Status Checks Location Updates Availability For effective mobile operations... Applications must be easy to use Applications must be integrated So….what about the client? • • • • Thick? Thin? SDS? IVR? The calculation • "29% of uniformed Constables 'in-station' activity can be impacted by Mobile Data” – Airwave Benefits Analysis study • 43% of a Constable's time may be spent in the police station - Diary of a Police Officer • This means that five hours a week may be influenced by the use of Mobile Data (29% of 43% of 40 hours a week) • The full economic cost of a 10-year Constable is £39,570, or £20 per worked hour About APD APD is a leading specialist provider of vehicle tracking and mobile information solutions helping the emergency services streamline their business operations and automate manual tasks associated with officer management. Customers in Emergency Services include: