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11.02.11 Hair Apprenticeship Focus Group Autumn 2014 AGENDA Trailblazers update Hairdressing & Barbering NOS New structures Main changes Comparison document © CITY & GUILDS The Future of Apprenticeships in England - Trailblazers What are the main aims of the reforms? High quality Higher expectations of English and Math's, more assessment at end of Apprenticeship and introducing grading. Simple Complex frameworks to be replaced by standards of around one page written by employers. Employer driven Ensuring rigorous training that will support economic growth Background • Standards designed by employers will replace existing Frameworks. • New standards will be clear and concise (2 x page of A4). • Typically two thirds of assessment will be at the end of the Apprenticeship. • All Apprenticeships will last a minimum of 24 months • Apprenticeships will be graded: Pass, Merit, Distinction. Phase 2 and timescale Lead employers Hellen Ward – Richard Ward – Hair George Hammer – Urban Retreats – Beauty Objectives To create a set of standards to meet employer needs Must represent small, medium and large employers In future, Government will only fund Apprenticeships on the basis of these standards To includes high level assessment Time line for Hair and Beauty Standards developed – began March 2014 Employer consultation– took place May 2014 Submission to BIS - June 2014 Rejected by BIS - August 2014 Next steps: o Steering group reconvene to revisit standards on the 29th September o o Awarding Organisations meet 15th October Roll out for new Hair and Beauty Apprenticeships - TBC 7 NVQs © CITY & GUILDS Key changes Hair classification (this is a guideline only) Type 1.1 1.2 1.3 1 – Straight Hair Fine/Thin – Hair tends to be very soft, shiny, difficult to hold a curl, hair also tends to be oily. Medium – Hair has lots of volume and body Course – Hair is normally extremely straight and difficult to curl. Type 2.1 2.2 2.3 2 – Wavy Hair Fine/Thin – Hair has a definite “S” pattern. Normally can accomplish various styles Medium – Hair tends to be frizzy and a little resistant to styling Coarse – Hair is also resistant to styling and normally very frizzy; tends to have thicker waves. Type 3 – Curly Hair 3.1 Loose curls – Hair tends to have a combination texture. It can be thick and full with lots of body, with a definite “S” pattern. It also tends to be frizzy 3.2 Tight curls – Also tends to have a combination texture, with a medium amount of curl. Type 4 – Very Curly Hair 4.1 Soft – Hair tends to be very fragile, tightly coiled and has a more define curly pattern 4.2 Wiry – Also very fragile and tightly coiled; however with a less defined curly pattern – has more of a “Z” pattern shape. © CITY & GUILDS Hair classifications © CITY & GUILDS Type 1 straight hair Type 1 A Type 1A Type 1 b Type 1C Type 1c Type 1b Type 2 Wavy hair Type 2a Type 2b Type 2a Type 2b Type 2a Type 2c Type2c Type 3 curly hair Type3a Type 3b Type 3a Type 3b Type 3c Type 3c Type 4 Kinky hair Type 4a Type 4a Type 4b Type 4a Type4b Type 4b/c Type 4b Type 4c Type 4c Type 4c Environmental and sustainable working practices The different types of working methods that promote environmental and sustainable working practices 1. reducing waste and managing waste (recycle, reuse, safe disposal) 2. reducing energy usage (energy efficiency hairdryers, low energy lighting, utilising solar panels) 3. reducing water usage and other resources 4. preventing pollution 5. using disposable items (easy dry towels) 6. using recycled, eco friendly furniture 7. using low chemical paint 8. using organic and allergy free hair products 9. using ultra-low ammonia hair colourants 10. using environmentally friendly product packaging 11. choosing responsible domestic products (fairtrade tea and coffee) © CITY & GUILDS Values The following Key Values underpin the delivery of services in the hair and beauty sector: 1.1 a willingness to learn 1.2 the completion of services in a commercially viable time 1.3 meeting both organisational and industry standards of appearance 1.4 ensuring personal hygiene and protection meets accepted industry and organisational requirements 1.5 a flexible working attitude 1.6 a team worker 1.7 maintaining customer care 1.8 a positive attitude 1.9 personal and professional ethics 1.10 the ability to self manage 1.11 creativity skills 1.12 excellent verbal and non-verbal communication skills 1.13 the maintenance of effective, hygienic and safe working methods 1.14 adherence to workplace, suppliers or manufacturers’ instructions for the safe use of equipment, materials and product © CITY & GUILDS Behaviours The following behaviours underpin the delivery of services in the hair and barbering sector. These behaviours ensure that clients receive a positive impression of both the salon and the individual 1. meeting the salon's standards of behavior 2. greeting the client respectfully and in a friendly manner 3. communicating with the client in a way that makes them feel valued and respected 4. identifying and confirming the client's expectations 5. treating the client courteously and helpfully at all times 6. keeping the client informed and reassured 7. adapting the behavior to respond effectively to different client behavior 8. responding promptly to a client seeking assistance 9. selecting the most appropriate way of communicating with the client 10. checking with the client that you have fully understood their expectations 11. responding promptly and positively to the clients' questions and comments 12. allowing the client time to consider the response and give further explanation when appropriate 13. quickly locating information that will help the client 14. giving the client the information they need about the services or products offered by the salon 15. recognising information that the client might find complicated and checking whether they fully understand 16. explaining clearly to the clients any reasons why their needs or expectations cannot be met © CITY & GUILDS New NVQ - Hairdressing & Barbering The structures that have been proposed are: Level 1 Certificate in Hairdressing and Barbering – aimed at Traineeships Level 2 Diploma in Hairdressing From Level 2 Diploma in Barbering 1 NEW May 2015 Level 3 Diploma in Hairdressing Level 3 Diploma in Barbering current NVQ extended until 30 June 2015 18 Structure for L1 Certificate in Hairdressing & Barbering Approx. 225 GLH Title Unit type Level Credit Value GLH 3 4 26 40 25 44 CHB1 Prepare for hair services and maintain work areas CHB10 Shampoo and condition hair CHB2 Contribute to the development of effective working relationships Mandatory Mandatory 1 1 Mandatory 1 CHB5 Blow dry hair Minimum of 9 credits from Optional units AH1 Assist with relaxing services CHB3 Assist with salon reception duties CHB4 Assist with hair colouring and lightening services CHB6 Plait and twist hair using basic techniques CHB7 Assist with perming hair services CB1 Assist with shaving services CHB8 Remove hair extensions Mandatory 1 3 4 Optional Optional Optional Optional Optional Optional Optional 1 1 1 1 1 2 2 5 50 4 38 5 48 4 44 5 48 4 39 5 19 48 Structure for L2 Diploma in Hairdressing Approx. 566 GLH Title Unit type Mandatory Mandatory Mandatory Mandatory AH2 CH5 CH6 CH7 CHB13 CHB8 Style and finish hair Set and dress hair Cut hair using basic technique Colour and lighten hair Shampoo, condition and treat the hair and scalp Develop and maintain effectiveness at work Advise and consult with clients Minimum of 9 credits from optional units Relax hair Perm and neutralise hair Plait and twist hair Attach hair to enhance a style Fulfil salon reception duties Remove hair extensions CB2 Cut hair using basic barbering techniques CH1 CH2 CH3 CH4 CHB11 CHB12 CHB9 Mandatory Level 2 2 2 2 2 Credit Value 6 7 12 14 GLH 58 62 111 124 Mandatory Mandatory 2 2 5 3 8 40 26 63 Optional Optional Optional Optional Optional Optional 2 2 2 2 2 2 9 10 5 3 6 5 82 93 42 31 47 48 Optional - TBC 2 12 111 20 Structure for L2 Diploma in Barbering Approx. 457 GLH CB2 CB3 CB4 CB5 CHB11 CHB12 CHB9 AH2 CB1 CB6 CH5 CH6 CH7 CHB13 Title Unit type Cut hair using basic barbering techniques Cut facial hair to shape using basic techniques Dry and finish men’s hair Create basic outlines and detailing in hair Shampoo, condition and treat the hair and scalp Develop and maintain effectiveness at work Advise and consult with clients Minimum of 9 credits from Optional units Relax hair Assist with shaving services Colour and lighten men’s hair Perm and neutralise hair Plait and twist hair Attach hair to enhance a style Fulfil salon reception duties Mandatory Mandatory Mandatory Mandatory Mandatory Level 2 2 2 2 2 Credit Value 12 5 5 6 Mandatory Mandatory 2 2 5 3 8 Optional Optional Optional Optional Optional Optional Optional 2 2 2 2 2 2 2 9 4 14 10 5 3 6 GLH 111 42 45 48 40 26 63 82 39 122 93 42 31 47 21 Structure for L3 Diploma in Hairdressing Approx. 568 GLH Title CHB14 Provide hairdressing consultation services Unit type Mandatory Level Credit Value GLH 3 8 68 7 60 Mandatory CH8 Creatively style and dress hair 3 14 121 Mandatory CH9 Creatively cut hair using a combination of techniques 3 14 121 Mandatory CH10 Creatively colour and lighten hair 3 A minimum of 25 credits are required from the optional units, only 1 optional unit may be chosen from optional group 2. All optional units may be chosen from optional group 1. 15 137 Optional CH11 Hair colour correction services 4 8 72 Optional CH12 Provide creative hair extension services 3 10 88 Optional CH13 Create a variety of permed effects 3 9 82 Optional AH7 Provide a variety of relaxing services 3 CHB15 Develop and enhance your creative hairdressing skills 4 Optional 9 63 CHB16 Provide specialist hair and scalp treatments 4 Optional 12 97 Optional Group B - only 1 unit can be chosen from this group CHB18 Contribute to the financial effectiveness of the business Optional 3 7 55 CHB17 Contribute to the planning and implementation of 4 Optional 10 61 promotional activities 22 CHB13 Fulfil salon reception duties Optional 2 6 47 Structure for L3 Diploma in Barbering Approx. 561 GLH CB10 CB7 CB8 CHB14 Title Unit type Provide shaving services Creatively cut hair using a combination of barbering techniques Design and create a range of facial hair shapes Provide hairdressing consultation services Mandatory 3 Mandatory 3 Mandatory Minimum of 26 credits from Optional Units CB6 Colour and lighten men’s hair CH5 Perm and neutralise hair CB9 Design and create patterns in hair AH7 Provide a variety of relaxing services CH11 Hair colour correction services CHB15 Develop and enhance your creative hairdressing skills CHB16 Provide specialist hair and scalp treatments Optional Group B - only 1 unit can be chosen from this group CHB17 Contribute to the planning and implementation of promotional activities CHB18 Contribute to the financial effectiveness of the business CHB13 Fulfil salon reception duties Level Credit GLH Value 11 111 3 14 7 121 60 Mandatory 3 8 68 Optional Optional Optional Optional Optional Optional Optional 2 2 4 3 4 4 4 14 10 12 9 15 9 12 122 93 96 82 137 63 97 Optional 10 61 Optional 4 3 7 55 Optional 2 623 47 Do we need a Higher Level Apprenticeship? Title Unit type CHB15 Develop and enhance your creative hairdressing Mandatory skills CHB16 Provide specialist hair and scalp treatments Mandatory CHB17 Contribute to the planning and implementation of promotional activities Mandatory Optional units minimum of 15 credits CH12 Provide creative hair extension services Optional CH13 Create a variety of permed effects Optional CB9 Design and create patterns in hair Optional CH11 Hair colour correction services Optional AH7 Provide a variety of relaxing services Optional CHB18 Contribute to the financial effectiveness of the Optional business Approx. 358 GLH Level Credit Value GLH 4 4 9 12 63 97 4 10 61 3 3 4 4 3 8 10 12 15 9 72 88 96 137 82 3 7 55 24 © CITY & GUILDS Launch events- dates for your diary Event Synopsis:‐ Qualification Structures Assessment Strategy Evidence Requirement Update on Specification, Delivery, and Assessment MHD Academy Logbooks Text Books Dates & venues Cardiff 12 March London 4 March Taunton 10 March Wakefield 17 March Warrington 19 March © CITY & GUILDS CITY & GUILDS MHD ACADEMY • TRY BEFORE YOU BUY • 7 DAY FREE TRIAL AND SUBSCRIPTION DISCOUNT – LIMITED TIME ONLY For more information and to activate a free trial contact your Business Manager or complete the request form and email to: [email protected] for the attention of Sam Upton. City & Guilds Level 2 NVQ Diploma in Hairdressing & Barbering TEXTBOOK FEATURES Updated content to align with National Occupational Standards • Units G20, G17 and G8, covering health and safety, client impressions, and product/service promotion have been integrated into the other units. Health & Safety remains as an introductory chapter, signposted in other units. • Values & Behaviours and eco considerations are signposted throughout each unit and explained fully in an introductory chapter. • Maths & English is embedded throughout each unit and signposted within specific contextual activities. • Hair classifications/characteristics are covered in every unit. • Integration of men’s hair in cutting, styling and colouring units. • Suppliers’/manufacturers’ instructions covered. Aftercare advice and contra-indications deleted. • Barbering units • New Relaxing Hair unit. UPDATED FEATURES Full page introduction to each unit Setting the scene and explaining which learning unit covers, so the learner and tutor knows should know and be able to do at the end of UPDATED FEATURES Activities For learners to apply and test their knowledge Handy Hints Industry tips to highlight important points. Can revision. Full colour photos Are used throughout the book to illustrate stepprocedures and to provide an engaging and for learning. Key term definitions Explained in the margins to aid understanding the flow of reading. NEW FEATURES Values & Behaviours A new feature highlighting specific values and relevant to the learning in each unit. All of the behaviours are explained in greater depth in an chapter. Maths & English Activities that provide an opportunity for practise their maths and English skills are icon, to show how these skills are embedded and Barbering skills. Health & Safety Health and Safety considerations are throughout each unit to show how they are of Hairdressing and Barbering. These are detail in an introductory chapter. Eco Environmental considerations are highlighted units by an icon. Contact details Diane Mitchell – Hairdressing Portfolio Manager [email protected] 020 7294 4368 Anita Crosland – Beauty, Nails, Spa, Complementary Therapies Portfolio Manager [email protected] 020 7294 2632 Jacky Jones – Hair & Beauty Adviser [email protected] 77 © CITY & GUILDS