Transcript ITA/ISA Monthly Meeting December 12, 2013 Facilitator

ITA/ISA Monthly Meeting
August 22, 2014
Facilitator: Benjamin Garrison
Customer Support Manager
OIT Support Services
ITA / ISA Meeting Agenda
Attendees: ITA’s, ISA’s and OIT representatives
Date and Time: Friday, August 22, 2014 - 2:30pm – 4:00pm
Location: Main Campus Building Bldg. BB 3.04.18 Downtown
Campus Frio St. Bldg. FS 2.520 (Remote Site)
Agenda Items
Working Smart with Lync: Utilizing Lync
video in the office, conference room &
classroom
Presenter
Robert Granado
OIT Academic Technology
Time Allotted
20 min
Microsoft BitLocker Administration and
Monitoring (MBAM) Service Demo
Harold Meyer
OIT Support Services – Managed Solutions
20 min
Office of Information Security Updates:
InSight, NAC, and Identify Finder
Updates
Lance Pritchard
Office of Information Security
20 min
General Updates / Open Discussion
Benjamin Garrison
OIT Support Services – Customer Support
15 min
Lync Beyond the Desktop – Microsoft Lync 2013
Breaking UTSA’s Cultural Habits:
There are four areas we can target to increase utilization and leverage Lync
1) Conference Rooms & Office:
 UTSA departments have frequent meetings that require remote team members to travel
o Move them to Lync for their meetings or webinars
2) Classrooms:
 Academic Technology receives on average 8 service requests per month for support in a
classroom in relation to a video collaboration connection
o Move these Skype, GotoMeeting, & other desktop sharing UTSA app users to Lync
3) Lecture capture:
 UTSA faculty frequently create lecture capture supplements using other software in the
home/office
o Move them to Lync to record self meetings – Introduce Lync Recording Manager
4) Mobile:
 Certain UTSA departments use other avenues to connect to students
o Move them from Skype, Google Hangouts, FaceTime, etc. to Lync
In the Conference Room & Office
• Make recommendations for building Smart videoconference rooms based on software apps
instead of hardware conferencing systems from Polycom, Cisco, & LifeSize
• Incentives for Smart videoconference room over hardware conferencing room
o Most recent equipment cost for Polycom built UTSA videoconference room $26,000
o Most recent equipment cost for Smart videoconference room is $7,500
o Crestron’s out of the box room appliance solution still not cost effective
o Logitech has a table top HD web cam solution suitable for a medium office
o Hardware conferencing room systems are one-dimensional expensive platforms
In the Classroom – Students, Staff & Faculty
•
Encourage faculty to use Lync when bringing in Guest Speakers via a web video call
o We receive 8 OIT Connect tickets a month for tech support in classrooms for
Skype
o Demonstrate instead how easy a Lync Video call is to others in lieu of Skype
o Meet with instructors ahead of time to conduct a Lync video call in classroom
•
Looking Forward: Encourage faculty to let students join class from remote locations
as needed
o Feasible option to open a section for remote students
o Lync Video meetings times can be scheduled on Outlook calendar – a reserved
meeting room
Lecture Capture Option
•
Demonstrate to faculty/staff how a meet now Lync Video RECORDING in the
classroom or office can be utilized as a Lecture capture option
o Lync 2013 Recording Manger App can assist in manually uploading mp4 videos
to Helix Media Library and post to Blackboard.
o Pilot group of faculty testing this option out as a feasible replacement for
standard lecture capture.
o Looking Forward:
o Get students to create their presentations via Lync
o Investigating upgrading or switching our media library to support the
increase in media.
Mobile – Students, Staff & Faculty
•
Demonstrate to faculty/staff how the Lync Video mobile app can be utilized to
connect to students
o Awareness strategy that could benefit the Advising, Registration &
Career Office for using the Lync app on mobile devices
o Create a training & best practice guide for end-users
Questions or Recommendations?
Centralizing BitLocker Administration
What is MBAM?
• MBAM is a compliance and monitoring tool
• Stores BitLocker recovery keys in two locations
• One key stored in Active Directory
• One key stored in MBAM Recovery Database
• Allows users to recover BitLocker key from self-service portal
How does MBAM work?
• System will need MBAM Client installed
• MBAM Client will be added to the current Windows image
• Currently no planned forced push of MBAM
• System will require the SCCM Client installed
• Uses new feature called baseline configuration
• Uses hardware inventory scan to determine encryption status
• System will need Group Policy that controls settings of MBAM
MBAM Group Policy Settings
• Allowed to postpone encryption up to seven days
• Will not be able to write to a non-encrypted fixed drive
• MBAM for Windows 7 requires TPM chip enabled
• MBAM for Windows 8.1 works with TPM
• If TPM is unavailable Windows 8.1 will allow BitLocker with
password
MBAM Self-Service
• The self-service screen can be accessed at the following link:
• http://bambam:8081/selfservice
• To recover a key need at least the first 8 digits on the BitLocker
recovery screen
• All Faculty and Staff will have access
• System will log you out after five minutes of inactivity
Questions?
Office of Information Security Updates:
•
Encryption Progress
• SAN Courses Available
• Information Security Assessment website:
• https://mysecurity.utsa.edu
• NAC (Network Access Control) Implementation Update
• Identity Finder Application Implementation Update
General Updates
• Printer Self-Service GPO Update
• SharePoint 2013 Update
• https://utsacloud-my.sharepoint.com/ - Personal sites/OneDrive
• https://utsacloud.sharepoint.com/ - Team Sites
• Next ITA / ISA Meeting: Friday, September 12, 2014
• 2nd Friday of the Month
• Also available through Lync
• Time – 2:30 p.m. to 4:00 p.m.
Questions and Answers
Please try our other services!
http://oitconnect.utsa.edu
OIT Social Media Sites:
Thank You