Transcript Canadianuserpres 2008 Jbond - SkillSoft Perspectives 2011

Canadian
Perspectives
2008
Product Update
Jeff Bond
November 6, 2008
NETg Product Line Integration
Now Virtually Completed
• Interoperability of SkillSoft &
NETg product lines
– NETg courses work on SkillPort
– SkillSoft courses and Books24x7 work
on NETg’s two main LMS platforms
– NETg Live Learning working on SkillPort
Target
– Done (2007)
– Done (2007)
– Done (Mar 2008)
• LMS unification
– Best-of-breed functionality from NETg’s
LMSs added to SkillPort
– NETg LMS customer sites migrated to
SkillPort
SkillSoft Canadian Perspectives 2008
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– Done
– Done
Continued Advancement
of SkillSoft Product Lines
• Expansion of new rich media content product lines
– 50%+ growth of Leadership
Development Channel titles
(now 980+ total)
– 100% growth new Business
Impact & Challenge titles
(now 100+ total)
• SkillPort 7.0
(coming early next year)
• KnowledgeCenter Editor
• Mobile content
– Books24x7 On The Go™ site for mobile users
• New Innovation Lab projects
• Growth of core content product lines
– 3,600+ new Books24x7 titles
– 53% YOY growth of courseware build plan
SkillSoft Canadian Perspectives 2008
2008 Build Plan Growth
Year-over-Year Growth
Title Production for Key Content Categories
IT &
Desktop
2008 Target
2007 Actual
2008
Business
& Comp.
2007
21% growth
268
222
17 % growth
160
137
Localized
2007
KCs &
Rich
Media
111 % growth
450
2008
213
38 % growth
75
54
0
200
SkillSoft Canadian Perspectives 2008
400
600
Courses Currently in Development
CompTIA
• Six Sigma Black Belt
(new ASQ objectives)
• Localized MS Office 2007 Coverage
• French
• Network+ 2008
• Security+ 2008
• German
• Spanish
• Italian
• Chinese
• PMBOK 4th Edition
• Japanese
(Q4 or Q1)
• MCTS: Windows Server 2008
• Configuring Active Directory (done)
• Configuring Network Infrastructure
(done)
• Software Testing
Foundation (ISEB &
ISTQB-aligned)
• Configuring Applications Platform
Infrastructure (Nov)
• Administration (Dec)
• Enterprise Administration (early 2009)
Compliance
• Procurement Integrity
• Discriminatory Hiring
Practices
• MCTS: .NET Framework 3.5
• covering 6 exams
SkillSoft Canadian Perspectives 2008
• CCNA Voice
• CCNA Security
• CCNA Wireless
Annual Customer Content Survey
• Our principal way of
prioritizing our course
build plan each year
• This year’s survey
went out in midAugust, almost 500
responses came in
SkillSoft Canadian Perspectives 2008
Question for Customers:
How should SkillSoft split our
investment in Business Skill
Courses?
Your response:
53% of
investment
should go to
covering new
subjects
47%
should go to
upgrading
existing
subjects
Top Business & Compliance Subjects for
2009 Development based on Customer Survey
New Subjects
•
Project Management
– PgMP – 2nd Edition
– Portfolio Management – 2nd
Ed.
– Risk Management
Professional
•
Leading Sustainable/Green
Business Strategies
•
Compliance
– Sexual Harassment Refresher
– Respectful Communication
– Gifts, Gratuities, Kickbacks
and Entertainment
– Fraud & Abuse Prevention
SkillSoft Canadian Perspectives 2008
Upgrade Priorities
– Leadership
– Coaching
– Time Management
– Managing Change
– Interpersonal Communication
– Leading Teams
– Problem-solving & Decision-making
– Dealing with Conflict
– Moving into Management
– Business Writing
– Performance Management
– Working with Difficult People
– Business Presentations
– Negotiation
– Persuasive Communication
– Customer Service
Top Priorities for 2009 Development
based on Customer Survey
•
End User
– MS Outlook Web Mail
– MS Office Live Meeting (2007
version)
•
Web Design
– Adobe
• Flash CS4
• Dreamweaver CS4
• Photoshop CS4
• Illustrator CS4
* Be sure to watch Quarterly Content
Development Roadmap
•
IT Professional
– Microsoft
• SQL Server 2008
– Installation & Maintenance
– Database Development
– Business Intelligence
• AJAX
– Cisco
• CCNP updates due in 2nd half of
2009
– Oracle DB 11g
• Performance Tuning
• RAC Administration
• Security
• SQL Tuning
– JavaScript update
SkillSoft Canadian Perspectives 2008
SkillPort
SaaS Learning Management Platform
•
•
•
•
•
•
Scalable, reliable, flexible
Support wide range of global users
– User interface in 8 languages (2 more in
progress)
Search & Learn®
– provides unified discovery/view/access of all
e-learning assets on system
Strong management and reporting
capabilities
Optional add-ons
– ILT management
– Virtual classroom (Dialogue)
– Custom content tools & hosting
2007 Platinum Award Winner –
Customer Satisfaction: Large Corporate
Learning Management Systems
– The eLearning Guild Research
# of Customers
using SkillPort
2100
1600
1100
600
100
'2000 '2001 '2002 '2003 '2004 '2005 '2006 2007 2008
-400
SkillSoft Canadian Perspectives 2008
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Over 2,000
customer
sites
SkillPort Continuous Improvement
2008
2007
2006
2005
2004
2003
2002
2001
2000
Unification with NETg Platforms, Registration Emails, Password
Security, Report Management Features
Updates to Batch Add/Update, Enhanced Learning Program Support,
External Learning Objects
Structured Learning Programs, SARM, Custom Content Support, Instant
Hosting Support
Virtual Classroom (DialogueTM) Support, Rapid Content Development,
Support for Advanced Learning Structures, OLSA, Books in LPs
“Unified Platform”, Learning Programs, ILT, Credentialing, Certification View,
MML Search-and-Learn, Localization, Advanced Groups
Cross content support (e3, Classic), Catalog updates, LOT support,
Internationalization, Test Prep support, MyPlan Assignor
508 Support, Course Evaluation Editor, Partial Credit for Assessments, Custom
Communities, Private Communities
Intranet solution, Enhanced Search-and-Learn, SSL Support, Course Evaluation Builder,
SkillBriefTM Download, Custom Curriculum, Ability to Add Pages/Tabs
Hosted support, Core launching, tracking and reporting, Catalog, MyPlan and MyFavorites,
eMail Reminders, Customizable front end, base search-and-learn, Ask-the-Experts,
Public Communities, Shortcuts, Company News, Online Help
SkillSoft Canadian Perspectives 2008
What’s Coming Next in SkillPort 7.0
•
Currently undertaking a major redesign of the SkillPort User Interface.
– Both Student and Administrator UI
•
Goals of the project
– Update the overall UI
– Simplifying Everyday Tasks
– Reduce the number of clicks
to accomplish common tasks
– Focus on Workflow and
Usability
•
Also…
– Localization Support for
User Management
– Search improvements
focused on performance
SkillSoft Canadian Perspectives 2008
SkillSoft Learning Portlets
• Pre-built, standardsbased components
– Search-and-Learn
– Books24x7
– My Plan
– My Favorites
– My Enrollments
• Make it easy to add
SkillSoft learning assets
to enterprise portals
• A great way to increase
utilization of learning assets
while decreasing integration
and maintenance costs
SkillSoft Canadian Perspectives 2008
CAFÉ 2008 (Client Advisory Forum Event)
Keep up to date
• Quarterly Content Development Roadmap
• Quarterly Product Strategy Roadmap
SkillSoft Canadian Perspectives 2008
SkillSoft Canadian Perspectives 2008
New Leadership Development Content
Concept
CONCEPT
SkillSoft Canadian Perspectives 2008
•
Programs covering key leadership
competencies
•
Concise, 2-hours of most relevant
content for each competency
•
Leveraging SkillSoft’s most current
& compelling content assets,
including
– Leadership Development
Channel Video QuickTalks
– ExecSummary book summaries
– ExecBlueprints
– Business Exploration Rich
Media scenarios
•
Frequent refresh
•
Designed optimized for time-efficient
performance support rather than for
formal learning
– Complements SkillSoft’s
courseware titles
CAFÉ Discussion:
Business-focused Gaming
SkillSoft Canadian Perspectives 2008