Transcript Slide 1

Winter Summit on e-Learning – Silichi
25th January 2011
Modern Day Trends in the Development of e-Learning
John Downie,
Channel Account Manager EMEA
SkillSoft
Agenda
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SkillSoft Overview
Future Vision
Social Learning
SkillSoft ‘inGenius’
SkillSoft Overview and Strategy
• Market Leadership – 3,000 customers, 12M+ million end-users
• Innovation – $40-50m R&D invested annually (15% of gross revenues)
• Thought Leadership – best of breed speakers via videos + seminars
• Quality – repeatedly recognized and awarded
• Quantity – 6,000 courses and 28,000 online Books,10+ Million LMS users
• Global Reach – present in 58 countries, support of Russian language
• Russian Customers – Rosneft, Lukoil, MTS, Sberbank, Vimpelcom, etc
• Results – proven track record for business impact and ROI
• Experience – most numerous client facing experts and consultants
Comprehensive Suite of Key Capabilities
Services
Technology
Program Development
Content
Learning Management
Systems
Self-Paced e-Learning
SaaS/Hosting
Digital Books & Summaries
Third Party LMS Integration
Simulations
Deep Linking
Videos
Social Learning
Virtual Classes
Learning Portals
Localizations
Content Authoring and
Customization Tools
Certifications
Continuing Ed Programs
Blended Learning
Mobile Learning
Standards Compliance
Open Architecture
Blended Design
Technical Planning
Marketing
Administration
Reporting
Mentoring
Custom Development
Outsourcing Services
2010
2009
Learning Continues
to Evolve
2008
2007
2006
2005
2004
2003
2002
2001
2000
1999
Earlier
inGenius, SLA
SkillPort 7.0, Green Biz,
1hr Biz courses,
Live Learning, Learning
Portlets, German &
Spanish Books collections
Leadership Development Channel,
Books24x7 Chapters-To-Go,
KnowledgeCenter Editor, Narrated
Animation courses, NETg acquisition
KnowledgeCenters, Business Impact Series, Challenge
Series, Books24x7 On-The-Go platform,
AnalystPerspectives
OLSA, Legal Compliance courses, Well-BeingEssentials
ExecSummaries, EngineeringPro, Express Guides, Dialogue Live,
Dialogue Design
Multi-Modal Search & Learn, Learning Programs, ILT module, Credentialing,
Certification View, Advanced Groups, ES&H compliance courses
SMARTFORCE merger, Blended Learning Toolkits, 508 Accessibility
Books24x7 acquisition (ITPro, BusinessPro, OfficeEssentials), SkillBriefs, SkillSims
SkillPort platform, Search & Learn, case study exercises, first localized courses,
Customization Toolkit, AICC certification
First generation business courses, Job Aids, Role-Plays
CBT Systems (IT and Desktop Courseware)
Propelling
Business IQ
in the Future…
2012
Year of the Stream
2011
Year of the Team
2010
Year of the User
Globalization
Technology
Competition
Customer
Expectations
Regulatory
Requirements
Demographics
Economy
Environment
2010: Year of the User
The User Experience
Web 2.0
Find What I Need
Content Modularization
Leadership Development
2011: Year of the Team
Collaborative Learning
Ad Hoc Team Fluidity
Recommendations
Push & Pull Mobile
New Reporting Insights
2012: Year of the Stream
Learning as a Stream
Seamlessness with Business Infrastructure
Greater Learning-TM Linkage
Global Social Learning Communities Emerge
The Three Immutables
Instructional Design
Trusted Content
Reporting
SkillSoft Framework: The Decade Ahead
Last Decade
Next Decade
from formal and informal
to formal, informal and social
from learning basics
to learning amplification
from big chunks
to small chunks
from completions
to collaborations
from one-shot learning
to constant adaptation
from curriculum
to learning environment
from user as learner
to user as learner and expert
from what employers want
to what practitioners need
Source: Original SkillSoft Assessment (2010) partially derived from the work of Dr. Brigitt Jordan, PhD, From Training to Learning in the New Economy
SkillSoft Framework: The Decade Ahead
Last Decade
Next Decade
from formal and informal
to formal, informal and social
from learning basics
to learning amplification
from big chunks
to small chunks
from completions
to collaborations
from one-shot learning
to constant adaptation
from curriculum
to learning environment
from user as learner
to user as learner and expert
from what employers want
to what practitioners need
Source: Original SkillSoft Assessment (2010) partially derived from the work of Dr. Brigitt Jordan, PhD, From Training to Learning in the New Economy
Preparing for the 2020 Workplace
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Today, three-quarters of U.S. teenagers between the
ages of 15 and 17 have a mobile phone, and 73 percent
of young people between the ages of 12 and 17 use the
internet. As these young, tech-savvy people arrive in the
workplace, employers will need to figure out how to
manage, develop and engage them.”
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- Jeanne Meister
Three Shifts
Talent
Management
Ubiquity
Portability
The Talent Shift
Development Plan
Finding and Selecting Learning Activities to Meet Goals
The Mobile Shift
Online
Search a
database
for urgent snippet
Watch or listen
to downloaded
video or MP3
User
Experience
&
Social
Learning
Mobile
Learning
Select from many
modes
Take a course
or read a chapter
on an airplane
Offline
Integrating
Customer
Content
ILT
Management
Enrollment,
Registration
& Approvals
Compliance
Management
Vision: SkillPort – Seamless Mobile Integration
Assign Mobile Content
through SkillPort
Tracking Synchronized
with SkillPort
Add Content to
My Plan
The Social Shift
“With enough brains, many, if not most,
business challenges can be met …
… and Enterprise 2.0 is all about using
technology to bring brains together
more effectively.
Dr. Andrew McAfee
Principal Scientist
MIT Center for Digital Business
Author of Enterprise 2.0
Channels of Collaboration are Good, but…
Alternate to a Channel: A Platform
Globally Visible
Consistent
Discoverable
Searchable
Shareable
What Organizations Want from Social Learning
1. Cross-generational appeal
2. Discovery of knowledgeable
colleagues
3. Shared best practices and capture
of knowledge
4. Intuitive to use and easy to roll-out
5. Enhances learning programs
6. Respects privacy
7. Ownership of user-generated
content
8. Safe, trusted, proven environment
Security
SkillSoft’s inGenius allows Amdocs to
empower their employees to securely
find, create and share knowledge assets
and expertise with their colleagues.
Trusted Authoritative
Content
Built on and around authoritative
technology enabled learning assets that
instruct and inspire. Fosters serious
social learning contributions to your
organization’s knowledge base.
Your Organization
Each organization is unique and driven by the
employee’s contributions and corporate culture.
Impactful social learning mirrors Amdocs’
distinctive characteristics to drive success.
Helping Teams
Work Together
Fosters communication among teams
enhancing collaboration by creating a
resource of community content including
notes, comments and ratings that add a
unique layer of context and relevance
specific to your team and Amdocs.
The Social Network
That’s All Business
Expanding the
Mentor Universe
Social learning provides access to mentors
and colleagues outside of an employee’s
traditional boundaries.
SkillSoft’s “inGenius” Approach
ITPro
7,860+ titles
ExecBlueprints
830+ Exclusive titles
ExecSummaries
1,060+ titles
OfficeEssentials
440+ titles
EngineeringPro
2,240+ titles
FinancePro
950+ titles
BusinessPro
5,200+ titles
Well-BeingEssentials
1,080+ titles
GovEssentials
1,060+ titles
ITIL®
16 titles
AnalystPerspectives
2,560+ titles
Leadership Channel
1,000+ titles
V1.0 Project Scope and Overview
SkillPort
2. Optional inGenius
Features in
B24x7 Application
Books24x7
KnowledgeCenterrs
APIs
1. Core Functional Technology Stack
The Economic Imperative
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“If only HP knew what HP
knows, we would be threetimes more productive.”
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Lew Platt
Former CEO, Hewlett-Packard
Any Questions?