Transcript No Slide Title

AASHTO Trns•port®
2009 Contractor’s Report
Thomas P. Rothrock, Ph.D.
Senior Vice President
September 25, 2009
Omaha, NE
Themes
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Info Tech Key Roles and Responsibilities
Trns•port Highlights
Trns•port Going Forward
MSE Activities
Trns•port Implementation Services
Trns•port Related Work
Appendix – production software details
Info Tech, Inc.
Key Roles and Responsibilities
Working For You
Trns•port Business Unit
• Organized over past year into collaborative and
effective leadership teams
• Guiding Principles
– Customer satisfaction
– Quality work products meeting or exceeding expected
results
– Continuous Process Improvement
– Measurable performance objectives
– Strengthen leadership across teams (Project
management, business analysis, technology, QA)
Info Tech Trns•port Business Unit Leaders
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Cindy Bass, Director, Client Services
Terry Sullivan, Director, Development
Teresa Franklin, Director, AASHTO Program
Andres Marin, Vice President
Monelle McKay, Director, Business Systems Analysis/QA
Key Roles
• Andres Marin, Trns•port Business Unit VP
– Manages Trns•port operations and strategies
– Provides overall direction to software development and
consulting services functional groups
– Builds and maintains customer relationships in order to
assure high customer satisfaction.
– Plans, directs, and coordinates operational activities with
help of Directors
Key Roles -- continued
• Teresa Franklin, Director, AASHTO Program
– Info Tech’s key liaison with the TTF and AASHTO Project
Manager, manages all TTF directed activities
– Oversees project management of development,
maintenance and release activities
– Manages creation and submittal of proposals ands MSE
• Monelle McKay, Systems Analysis & QA Director
– Overall Business Manager for web Trns•port requirements
– Responsible for methodologies, standards and processes
for requirements management and business systems
analysis
– Responsible for software testing and quality assurance
Key Roles -- continued
• Terry Sullivan, Software Engineering Director
– Responsible for software applications technical
architecture, technical design specifications and
development
– Ensures that proposed and existing systems
architectures are aligned with Trns•port strategic vision
• Cindy Bass, Director of Client Services
– Oversees all Info Tech Trns•port service activities,
including implementation services, on-site activities and
customer support
– Team provides support to business analysis and testing
services
Key Supporting Roles
• Carole Duval, Manager Legal Affairs
– Reviews all proposals, contracts, and contract
modifications
– Reviews all invoices and produces the monthly Service
Unit report
• Joe Phelan, Vice President of Marketing and Sales
– oversees all of the Trns•port marketing activities
including trade shows, on-site presentations, webinars,
and agency RFP responses
– oversees a team of four Account Managers
• Pamela Barry, Ward Zerbe, Dave Carrow and Stan Silva
Key Supporting Roles -- continued
• Charlie Engelke, VP of Technology Office
– Strategic guidance for departments that deliver
software
– Small team with extensive experience designing and
developing technical solutions
– Small highly focused projects that investigate
technology through creating working software
Trns•port Highlights
Preconstruction Highlights
• Production Release November 2008
• 19 Agencies currently with Production License
– AL, AR, CO, DE, FL, IN, KS, LA, MI, MN, MS, MO, MT, NJ, OK, OR, TN,
VA, WI
• LA DOTD in production, KSDOT progressing
• Product update and warranty resolutions in May 2009
• Enhancements for next release progressing
– AL and MI funded Minimum/Maximum values on project items
– Category alternates
• Onsite TRT Alpha Testing planned
• Schedule revised to align with technology upgrade release
November 2010
CRLMS Highlights
• Beta Release January 2009
• Production Release May 2009
• 7 Agencies Licensing
– Production License: MN
– Evaluation License: MS, NJ, OH, SC, TN, VA
• Enhancements for next release progressing
– New contract payment and DBE related reports
– Web based External Access for contractor payrolls and
subcontractor payments
• Onsite TRT Alpha Testing planned
• Schedule revised to align with technology upgrade release
November 2010
Collaboration with TRTs and TAGs
• More than 350 TRT/TAG meetings (conference calls,
webinars, onsite sessions) for Preconstruction,
CRLMS, Construction, Materials and Technology
• Construction and Materials TRTs
– Successfully completing more than 300 User Stories with
ITI Business Leads
– Requirements converging from multiple modules
• CAS, FM and SiteManager
– Starting SRS and high level design prior to development
project
• Will provide dependable estimates on schedule and cost
Construction and Materials TRTs Onsite
Trns•port
Going Forward
Key Challenges from Previous Agile Process
• Cost and schedule estimation without complete
requirements
• Requirements/User Stories changing in parallel
with development
• Some design specs emerged during development
• Alpha Testing each sprint on incomplete features
Improvements Based on Lessons Learned
• Complete User and System Requirements
Specifications (SRS) prior to development, more
detailed information, better estimation of effort
• Functional Design Specifications (FDS) mockups
to validate UI standards
• Testing of Alpha Packages instead of every sprint
to reduce TRT effort and focus quality assessment
on completed business features
Technical Upgrade Development
Underway
• Redesigned Web Architecture and UI
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Usability, role based work flows, dashboard
Expanding service oriented architecture
Better integration with other agency applications
Based on latest version of Microsoft .NET technology
Enables web-based external access
• Platform Items Planned
– SQL Server 2008
– Windows Server 2008
– Oracle 11g
More TUG Information on web Trns•port
• Development Update Presentation, up next
• Active Reports, Data Sets and Impact of Updates on
Customizations Breakout (Monday 2:45 p.m.)
• TRT Breakout Sessions as scheduled Monday
– Technology Upgrade User Interface Preview in Tech TRT
• Implementation Presentations (Wednesday a.m.)
– Trns•port Preconstruction Experience, LADOTD
– Steps involved in typical implementation, Info Tech
• Be sure to visit the demo room to sign up for group
demos
Trns•port MSE Activities
Trns•port Licensees
Trns•port Implementation Status
http://www.cloverleaf.net
Trns•port Licensees
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43 State Agencies
2 Canadian Provinces
District of Columbia DOT
Pennsylvania Turnpike
FieldManager®
– 132 Local Governments
– 655 Consultants/Contractors in 159
organizations
• Estimator
– 753 Design Consultants in 483 firms
Agencies Licensing Additional Modules
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Expedite – MassHighway, WA DOT
SiteManager – Ohio
SitePad™ - NJ
Trns•port Preconstruction
– AL, AR, CO, DE, FL, IN, KS, LA, MI, MN, MS, MO, MT,
NJ, OK, OR, TN, VA, WI
• Trns•port CRLMS
– MN, MO, NJ, OH, SC, TN, VA
Maintenance TMR/Call Ticket Trend 08-09
Fiscal
Year
A Few Stats from Last Fiscal Year…
• Client/Server and web Trns•port
• 1,378 Support Requests (Call Tickets)
– E-Mail, Telephone and TeamTrack direct-submit
• TMRs Reported
– 155 Warranty
– 215 Maintenance
– 56 Enhancement
• TMRs Delivered
– 86 Warranty
– 153 Maintenance
– 25 Enhancement
Major Deliverables Since Last TUG
– November 2008
• CAS 5.6a, CES 5.8a, SAPW 5.10a, web Trns•port 1.00.039 –
Preconstruction
– February 2009
• FieldManager 4.5a
– May 2009
• Web Trns•port 2.00.046 – Preconstruction update/CRLMS
Production
– June 2009
• Expedite 5.8a, SiteManager 3.9b, CAS 5.6b, CES 5.8b,
Estimator 2.7a
2008-09 General System Highlights
• Maintenance TMRs
– Began the year with 954 TMRs, ended with 1014 TMRs
– 215 reported, 153 delivered and 44 obsolete TMRs
– Addressed urgent, critical and select highs per TTF
• Enhancement TMRs
– 13 Trns•port functional enhancements delivered
– 12 FieldManager and Estimator Enhancements
Trns•port Implementation Services
Service Unit Activity
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More than 50 trips to 24 agencies
Began 1 new Trns•port implementations
Completed 662 Service Units
On-site dedicated teams at 6 Agencies
Implementation Services
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Project Management
Requirements Analysis
Data Analysis and Mapping
Configurations/Customizations
Product Installation and Testing
Customized Training and User Documentation
Historical Bid Analysis
Onsite Services
Ongoing Support
Trns•port Related Activities
Trns•port Marketing Activity
• 21 agency visits focusing on
– specific areas of interest
– presentations and demonstrations of Trns•port suite
• 12 informal agency visits focused on building
relationships with key personnel
• 17 webinars focused on cost estimation,
SiteManager LIMS, CRLMS and electronic bidding
Meeting and Conference Attendance
• AASHTO Meetings
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National AASHTO Annual Meeting
SASHTO and WASHTO
Subcommittee on Information Systems
Civil Rights
• International HEEP and 1 Regional Mtg.
• Associated General Contractors and Road
Builders Meetings (select few)
• TEA and TUG Meetings
FieldManager
• February 2009 – Shipped Release 4.5a
• Added contractor functionality
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Developed in conjunction with MITA
Upgrade to FieldManager Read only functionality
Expanded IDR functionality for Contractors
Subcontract management and payment calculations
Produces a discrepancy report
• Currently licensed to Michigan contractors
Progress with Internet Bidding using Expedite and
Agencies in production with Internet Bidding (30)
Canadian Provinces in Production (1)
Implementing or working toward implementing
Internet Bidding (4)
Bid Express
• Currently 30 DOTs, 8 local agencies, and 1 Canadian
Province are in production and 4 agencies are
implementing
• Over 5,000 contractors signed up
• Approximately $103 billion in bids submitted in 2008
• On-line bid bond validation available with Surety 2000
and Insure Vision
• New features added in 2008/2009
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E-mail notification
BERC Improvements
Planroom processing improvements
Functionality improvements to the Small Business Network
Bid Express Small Business Network (SBN)
• The following agencies are providing SBN
Accounts to certified DBE community
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Alabama DOT EEO
Georgia DOT EEO
Indiana DOT and Supportive Services
Iowa DOT EEO
Michigan DOT Office of Equal Opportunity
New Jersey DOT EEO
Oregon DOT EEO
• Nova Scotia providing SBN to subcontractors
Collusion Detection Training Workshops
• Held each February at Info Tech offices in Gainesville, FL
– Not held in 2009 due to DOT limited travel funds
• Provides hands-on, in-depth training using BAMS/DSS®
with real agency data
• Enrollment limited to 15 participants to ensure effective
student/staff interaction in three-day session
• February 23-25, 2010 workshop scheduled
– Registration forms in demo room
• Info Tech survey in TUG registration packets on interest in
having collusion detection seminar in conjunction with TUG
to offset travel
Conclusion
Omaha, NE
Thanks to our host!
Summary
• Trns•port
– Completed Preconstruction Nov 2008, LADOTD in
production, several agencies implementing
– Completed CRLMS May 2009, several agencies
planning implementation
– Ongoing maintenance and support of client/server
Trns•port to allow effective transition to web
– Continued work with Construction and Materials TRTs
• Supporting the users
– Continued growth in on-site services
– Improved collaboration with the TTF, TRTs and users
– We’re fully committed to providing excellent service to
all our customers
Some ways to stay connected
• Web Sites
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http://www.cloverleaf.net
http://tug.cloverleaf.net/
http://aashtoware.org/
http://www.infotechfl.com/
• TUG List Service
– 281 members to date
• Support: [email protected]
• Documents on Cloverleaf
– Trns•port Newsletter
– Maintenance, Support, and Enhancement Work Plan
– AASHTOWare Catalog
Appendix
Product Details
Accomplished last fiscal year
In progress this fiscal year
Future or planned items
FY Call Ticket Activity – web Trns•port
Priority
Urgent
Critical
High
Medium
Low
Total
web Trns.port
4
1
14
37
87
wT
Preconstruction
3
12
55
93
17
wT
CRLMS
2
1
19
26
3
Total
9
14
88
156
51
143
180
51
374
Type of support call varies: how-to questions,
modification requests (errors, enhancements)
Call Ticket Activity – web Trns•port
• 374 Total Call Tickets
– 2/3 of call tickets low to medium
– 24 urgent/critical call tickets
– Total of 28 agencies represented
• TMRs
– 85 total warranty errors
– 6 errors urgent or critical
– Faster resolution and delivery of patches
FY Call Ticket Activity – Client/Server Trns•port
Module
Urgent
Critical
High
Medium
Low
Total
CES
3
1
23
22
1
50
PES
1
2
18
74
1
96
CAS
3
17
SAPW
1
Estimator
2
BAMS/DSS
2
SiteManager
17
FieldSuite
4
2
208
46
73
9
73
116
15
230
1
40
149
16
210
13
13
5
31
1
14
1
11
Intranet
Total
1
13
FieldNet
Expedite
20
3
121
3
30
15
241
675
228
3
42
1004
2008-2009 TMR Maintenance Backlog
Module
Begin
New
Delivered
Obsoletes
End
BAMS/DSS
195
22
10
25
182
CAS
51
14
8
6
51
CES
94
44
12
3
123
Estimator
2
7
7
2
Expedite
16
1
4
13
FieldManager Suite
95
41
38
4
94
FieldNet
24
12
20
1
15
Intranet
5
LAS
41
2
2
41
PES
94
10
2
102
SAPW
4
1
315
100
SitePad
7
1
8
SiteXchange
5
2
7
Test Suite
6
SiteManager
Totals
954
5
5
50
5
360
6
257
153
44
1014
2008-09 Updates and Releases
Module
Releases
BAMS/DSS
Updates
Emergency Fixes
1
CAS
2
CES
1
Estimator
3
1
9
1
Expedite
1
1
1
FieldManager
3
4
3
FieldNet
1
1
4
LAS
1
2
PES
1
2
SAPW
1
1
SiteManager
1
1
25
10
13
49
SiteXchange
Test Suite
Total
SiteManager, SitePad, SiteXchange
• Accomplished
– Special release for AASHTO copyright purposes
– 1 product update (23 TMRs)
• SiteManager 3.9a-2
– 1 production release (28 TMRs)
• SiteManager 3.9b
– Enhancements released – TMRs 10222 and 9001
• In Progress
– Maintenance TMR resolutions as approved
– Warranty and urgent/critical TMR resolutions
• Upcoming
– 2009 – 2010 FY Release
PES, LAS, SAPW, CAS
• Accomplished
– Special release for AASHTO copyright purposes
– 2007-2008 production release - November 2008
• CAS 5.6a
• SAPW 5.10a
– 2008-2009 production release - June 2009
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CAS 5.6b
LAS 5.9d
PES 5.9d
SAPW 5.10b
• In Progress
– Maintenance TMR resolutions as approved
– Warranty and urgent/critical TMR resolutions
• Upcoming
– 2009 – 2010 FY Release
Expedite
• Accomplished
– Special release for AASHTO copyright purposes
– 1 product update (2 TMRs)
• Expedite 5.7a-2
– 1 production release (6 TMRs)
• Expedite 5.8a
• In Progress
– Maintenance TMR resolutions as approved
– Warranty and urgent/critical TMR resolutions
• Upcoming
– 2009 – 2010 FY Release
BAMS/DSS
• Accomplished
– Special release for AASHTO copyright purposes
– 1 production release (8 TMRs)
• BAMS/DSS 6.6e / BAMS/DSS Standard 6.6e
• In Progress
– Maintenance TMR resolutions as approved
– Warranty and urgent/critical TMR resolutions
• Upcoming
– 2009 – 2010 FY Release
CES
• Accomplished
– Special release for AASHTO copyright purposes
– 2007-2008 production release - November 2008
• CES 5.8a
– 2008-2009 production release - June 2009
• CES 5.8b
• In Progress
– Maintenance TMR resolutions as approved
– Warranty and urgent/critical TMR resolutions
• Upcoming
– 2009 – 2010 FY Release
Estimator
• Accomplished
– 1 beta release, 1 production release (14 TMRs)
• Estimator 2.7a Beta
• Estimator 2.7a
– 5 enhancements included
• 8122: Enhance Integration for Internet Catalog Updates
• 8684: Add Cut Command to Edit Menu
• 8869: Support keep together function in estimate report when
printing
• 9948: Modify Existing XML Export File so Extra Data Field
Entries Can be Imported
• 9950: Allow Users to Create a Custom Crystal Reports Template
for Custom Reports.
Estimator
• Upcoming
– 2009 – 20109 FY Release
• 5 approved enhancement TMRs:
– TMR 6667 Formulas for Numeric Fields
– TMR 7744 Specific Security is Needed for the Estimator Catalog
– TMR 8075 Include Sample Catalog
– TMR 9949 Extra Data Field Functionality Should be Accessed as a
Separate Tab
– TMR 9951 Optional Estimate Verify Process Be Run on Opening
an Estimate
– TMR 9952 The District Field Should be Validated Against the
Trns•port Code Table
FieldManager, FieldNet Suite
• Accomplished
– 2 production releases
• FieldManager 4.5a (50 TMRs)
• FieldNet 3.0b (18 TMRs)
• In Progress
– Maintenance TMR resolutions
– Warranty and urgent/critical TMR resolutions
• Upcoming
– 2009-2010 FY Release
• TMR resolutions plus enhancements
Call Ticket Activity – web Trns•port
Sorted by Agency
Organization
Alabama Department of Transportation
California Department of Transportation
Delaware Department of Transportation
Florida Department of Transportation
Georgia Department of Transportation
Idaho Department of Transportation
Indiana Department of Transportation
Iowa Department of Transportation
Kansas Department of Transportation
Kentucky Transportation Cabinet
Louisiana Department of Transportation and Development
Maine Department of Transportation
Maryland Department of Transportation
Michigan Department of Transportation
Minnesota Department of Transportation
Mississippi Department of Transportation
Missouri Department of Transportation
Nebraska Department of Roads
New Jersey Department of Transportation
New York State Department of Transportation
North Carolina Department of Transportation
Nova Scotia Department of Transportation and Infrastructure
Renewal
Ohio Department of Transportation
Oregon Department of Transportation
Continued on next page…
Preconstruction
%
web
Trns•port
%
CRLMS
%
9
21
5
14
22
0
1
2
33
1
20
0
1
12
3
2
6
1
0
0
0
4%
10%
2%
6%
10%
0%
0%
1%
15%
0%
9%
0%
0%
6%
1%
1%
3%
0%
0%
0%
0%
2
3
1
5
10
1
0
3
12
1
23
1
0
6
3
0
7
1
1
2
4
1%
2%
1%
3%
7%
1%
0%
2%
8%
1%
15%
1%
0%
4%
2%
0%
5%
1%
1%
1%
3%
0
0
0
0
0
0
0
0
0
0
0
0
0
3
3
0
0
0
0
0
0
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
50%
50%
0%
0%
0%
0%
0%
0%
1
11
6
0%
5%
3%
0
6
2
0%
4%
1%
0
0
0
0%
0%
0%
Call Ticket Activity – web Trns•port
Sorted by Agency
Organization
Proposal Through Award TAG
Technical TRT
TRT - CRLMS
TRT - Preconstruction
Vermont Agency of Transportation
Virginia Department of Transportation
Wisconsin Department of Transportation
Totals by Product
Preconstruction
%
web
Trns•port
%
CRLMS
%
0
0
2
39
0
2
3
0%
0%
1%
18%
0%
1%
1%
5
9
1
1
24
15
2
3%
6%
1%
1%
16%
10%
1%
0
0
0
0
0
0
0
0%
0%
0%
0%
0%
0%
0%
217
100%
151
100%
6
100%