Overview of project TELESOL

Drs. Sergey SMAGIN (EDNES), project manager

Brussels, Nov 12, 2002 TELESOL annual review 1

Project TELESOL – “Telework solutions for promotion of EU cooperation in business and research with the Commonwealth of Independent States” (Accompanying measures) Bringing the best IST and EU telework solutions to the CIS countries Brussels, Nov 12, 2002 TELESOL annual review 2

Three major lines of the project

• which IST projects, which EU teleworking tools or methodologies can be the best for the use in the CIS countries?

• which operational EU-CIS business teleworking systems can be the best to show them as positive or negative experience of teleworking?

• what are the local telework problems and how the particular CIS country is ready for the telework?

Brussels, Nov 12, 2002 TELESOL annual review 3

TELESOL: aspects of the telework

• state of communications, technical development, necessary hardware/software… • legal, financial, fiscal; • cultural diversity in cross-country telework; • management of the synchronous work, quality control, certification, telework personnel development; • building the trust between teleworking entities; • distributed office as a telework within one company; • tele-medicine; • tele-education Brussels, Nov 12, 2002 TELESOL annual review 4

TELESOL: expected practical results

• operational business teleworking systems; • web-sites and Telework Competence Centers in the CIS countries; • conference and workshops; • training of interested audience • What this will give us: • better understanding of the local telework problems; • telework competence centers as the focal points for addressing telework issues; • new contacts and new telework projects Brussels, Nov 12, 2002 TELESOL annual review 5

Project coordinators: UNIDO, EDNES (France)

Project participants -

members of business and research communities in the participating countries, with a positive experience in the telework:

EU

– companies from France , Austria , Germany the Netherlands , Denmark , UK ,

CIS

( – company Arminco ( Armenia ), Baku Scientific/Training Center Azerbaijan ), Business Communication Center ( Georgia ), company In-Tel ( Kazakhstan ), World Health Organization Information Center ( Kyrgyzstan ), Center of Geophysical Data Studies ( Russia ), company Nicotech International ( Russia ), National Technical University -KPI ( Ukraine ), Institute of Cybernetics of National Academy ( Uzbekistan ) Brussels, Nov 12, 2002 TELESOL annual review 6

France the Netherlands Denmark Austria Germany United Kingdom Armenia Azerbaijan Georgia Brussels, Nov 12, 2002 Russia Ukraine TELESOL annual review Kazakhstan Kyrgyzstan Uzbekistan 7

Project workpackages

WP 1

Project management

D2

WP 2

Telework Competence Centres and telework information dissemination

D1

,

D5

,

D7

,

D8

,

D11

WP 3

Pilot telework systems

D10

WP 4

Conference, workshops and teleworkshops

D4

,

D6

,

D8

,

D12

,

D13 D3

WP 5

Training in new methods of work

WP 6

Project evaluation Brussels, Nov 12, 2002 TELESOL annual review 8

Project management structure

EDNES UNIDO

IST projects EDNES Moscow branch TELESOL management team TELESOL participants in EU countries TCCs and focal points in CIS countries Brussels, Nov 12, 2002 TELESOL annual review 9

Project deliverables

D1 D2 D3 D4 D5 D6

TELESOL brochure Detailed project workplan, including the list of partner organisations Evaluation report on the TELESOL kick-off workshop in Bishkek, Kyrgyzstan, in June 2002 TELESOL Newsletter Vol.1

Evaluation report on workshop in Yerevan, Armenia, in November 2002 Training telework materials in Russian; prototype of telework aptitude test for teleworkers, self-employed and tele-employers

D7, D11

TELESOL Newsletter Vol.2, Vol.3

D8 D9 D10 D12 D13

Evaluation report on regional workshop in Kiev, Ukraine, May 2003 Evaluation report on local Telework Competence Centres, pilot business telework systems and TELESOL Web-sites in the participating CIS countries Evaluation report on developed operational business teleworking projects Evaluation report on workshop in Baku, Azerbaijan, December 2003 Evaluation report on the Central Asian telework conference, September 2004 Brussels, Nov 12, 2002 TELESOL annual review 10

Project brochure

Brussels, Nov 12, 2002 TELESOL annual review 11

Newsletter issue Vol.1

Official information

TELESOL: general outline, consortium, schedule of events Kick-off workshop in Bishkek, June 2002, management meeting in Montpellier, promotion of TELESOL on WWDU2002 conference

Coordinators and subcontractors

• UNIDO: Information networking and SMEs - integration with telework activities • E-readiness for Information Society and for telework in Armenia • Baku Scientific and Training Centre: 15 years in the field of IT

IST projects, FLEXWORK/TELESOL collaboration, TELESOL training course and telework tools

• Project TELEBALT and its events in 2002 • Network printing solutions developed in EU • Materials of project FLEXWORK and TELESOL training course, • JC consultants – aptitude test for teleworkers

Business teleworking systems:

Dailysport operational telework system

TELESOL future events: TELESOL on the web:

Program of Yerevan workshop Description of the main TELESOL Web-site Brussels, Nov 12, 2002 TELESOL annual review 12

TELESOL on the Web

Structure of TELESOL Web-sites Internet (FO 1 Gbps) Main web-site Mirrors of local web-sites Central Asian web-sites Brussels, Nov 12, 2002 TELESOL annual review Local web-site Focal point Local web-site Focal point Focal point Focal point CIS countries 13

www.ednes.org/telesol

Brussels, Nov 12, 2002 TELESOL annual review 14

Offshore software development

Supporting office or person in EU Customer 1, the EU country Customer 2, the EU country Nicotech, Moscow, Russia

Brussels, Nov 12, 2002

Homeworkers, if necessary

TELESOL annual review 15

Rosas, Supporting office

Dailysport

Dailysport headquarters, the Netherlands Nicotech, Moscow (software)

Brussels, Nov 12, 2002

Translation team, Armenia

TELESOL annual review

Other teams

16

Producing musical CDs

Belair Music headquarters, Denmark Distribution Web-site development, Moscow Sales via Web-site, UK Recording orchestra, Moscow Manufacturing, Czech Republic

Brussels, Nov 12, 2002 TELESOL annual review 17

TELESOL events

• kick-off workshop. Bishkek, Kyrgyzstan, 07 June 2002 •management meeting. Montpellier, France, 14 August 2002 • workshop “Technical aspects of the telework”. Yerevan, Armenia, 19-20.11.2002

• local workshop. Kiev, Ukraine, April 2003 • local workshop. Baku, Azerbaijan, October 2003 • Central Asian telework conference. Almaty, Kazakhstan, September 2004 Brussels, Nov 12, 2002 TELESOL annual review 18

Kick-off workshop, Bishkek, Kyrgyzstan Brussels, Nov 12, 2002 TELESOL annual review 19

“Technical aspects of telework”

Yerevan, Armenia

19 November,Tuesday 9.00-18.00

20 November, Wednesday 9.00-14.00

Opening presentations:

European Commission, National Academy of Sciences of Armenia Ministry of Communications and Transport, Ministry of Foreign Affairs

Contents of TELESOL project Introduction to FP6 and presentations of IST projects:

TEAMWORK, MEDIA-ISF, WISTCIS, E3WORK, USABILITY, TELEBALT, FLEXWORK

Operational business teleworking systems:

“Dailysport”, “Offshore software development”, “Producing musical CDs” Brussels, Nov 12, 2002 TELESOL annual review 20

“Technical aspects of the telework”-2

Training course on the telework Telework in environmental monitoring Telework infrastructure in CIS countries Telework tools IT developments in Armenia

Aspects of e-Commerce in the Context of e-Work: current Armenian experience.

Projects e-Armenia and Armenian Electronic Gateway.

e-Work as a Solution for International Cooperation In Scientific Exchange Brussels, Nov 12, 2002 TELESOL annual review 21

Training course on telework

www.flexwork.eu.com

• Blueprints • Handbook and tools, including checklists • Technology briefings • Management briefings • Technology studies • SME case studies • Implementation plan • Regional case studies • Technology matrix • Cost benefit analysis tool Brussels, Nov 12, 2002 TELESOL annual review 22

Translated materials

• Blueprints • Handbook and checklists • Technology briefings • Technology studies • Implementation plan Brussels, Nov 12, 2002 TELESOL annual review 23

Agreement between FLEXWORK and TELESOL • pdf files are placed on FLEXWORK web-site • links to them are placed on TELESOL web-site • digest initial pages, introduction and guides are placed on TELESOL site • contingency clause Brussels, Nov 12, 2002 TELESOL annual review 24

TELESOL training course, part 2

JC consultants, France:

System of aptitude test for teleworkers, employers of the teleworkers and freelancers (in hard copy and web-based) Brussels, Nov 12, 2002 TELESOL annual review 25

TELESOL training course, part 2

JC consultants, France:

System of aptitude test for teleworkers, employers of the teleworkers and freelancers (in hard copy and web-based) Brussels, Nov 12, 2002 TELESOL annual review 26

THANK YOU

Dr. S.Smagin, TELESOL project manager +7 (095) 952-24-70, [email protected]

Brussels, Nov 12, 2002 TELESOL annual review 27