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PERSPECTIVES ON Role of the Library in the EMERGING Wisdom Society Dr. Vivek Patkar [email protected] NACLIN 2010 Zuarinagar, Goa, June 15-18, 2010 Wisdom Society Knowledge Society (2000 CE -) Information Society (1950 CE -) Industrial Society (1450 CE -) Agricultural Society (8550 BCE -) Mobile Society Business Process: • Dispersed production, storage, and controlling units and global workforce • Outsourcing for cost efficient operations • Involving customer in operations (self-service systems) • Knowledge generation, assimilation and coordination functions are themselves mobile and selectively outsourced • Mobility of information, ideas, knowledge and experience helps the decision-making Mobile Society (2) Education and Training: • Remote or e-learning where the learner, teacher and administration are located far apart (driven by ICT software products like Blackboard, WebCT, and Lotus Learning Space creating virtual learning environment) • The EDUSAT is facilitating this process in India • Teleconferencing and Webinars used for the conduct of training and mentoring Reengineered Library Support • Library where information is converted in the digital form, stored in multimedia repositories and supplied by digital means • e-mobile library providing services on the 24/7 basis and that too in the personalised manner (on the PDA or mobile phone) • library becoming a learning organisation which promotes learning at the workplace for its staff in variety of ways New Age Services Instructing ‘invisible’ library user who remotely accesses information Developing best practices for the Web and information searching to minimise the information overload and anxiety Imparting information literacy covering library literacy, media literacy, computer literacy, internet literacy, research literacy and critical thinking Promoting e-learning and e-research Knowledge for Enablement Distinctiveness: knowledge makes a difference Invariance: knowledge is unfailing over a large set of conditions Usefulness: knowledge helps to achieve the set goals Coherence: knowledge has suitable links with the existing knowledge Formality: knowledge can be formally expressed and communicated Conformity: knowledge is largely acceptable across the enterprise Authority: knowledge is trustworthy Knowledge Society Core Knowledge Processing & Organisation: • Knowledge involves action matching the context and upheld by others • Produces new knowledge through innovation and its conversion into productive use • Shift from knowledge extraction to knowledge modelling for integrating implicit and explicit knowledge • Use of knowledge modelling techniques like CommonKADS, Protégé 2000, and Unified Modelling Language (UML) with its attendant Object Constraint Language (OCL) Knowledge Society & Library • Heightened Competition (Library support to provide knowledge edge) • Downsizing of Organizations (Library as an institutional memory) • Increasing Complexities (Records management by the library) • Emerging New Opportunities (Evaluation of options by the library) Knowledge Society & Library (2) • Professional Approach (Supply of norms & standards by the library) • Transparency & Accountability (Tracking the disclosed information) • Right to Information (Collect, collate & present information) • Self-Renewal (Library upgraded to the Knowledge Centre) Elements of Wisdom 1. Highest expression of self-development and future consciousness 2. Cognitive process probing deeply the information and knowledge 3. A virtue or socially valued pattern of behaviour that is by and large welcome 4. A personal good which is desirable state or condition of mind leading to rewarding experience for the individual 5. Ethical values guiding the actions Wisdom Society Features Local and global issues will have higher interdependence (e.g. optimal use of natural resources, waste disposal and environmental quality) Actions will utilise the latest technological products, processed knowledge and incorporate wider societal concerns Every citizen will be required to act wisely (i.e. with utmost social responsibility) Co-habiting with advanced multifunctional robots and nanotechnology & bioinformatics products Wisdom Society Features (2) All systems will be far more accountable in addition to being efficient and effective Wisdom, like knowledge, would become an object of well defined study and practice and treated as a manageable resource Openness is welcome by constantly incorporating new ideas and innovation Learning, experience accumulation and wisdom development are closely linked Learning Evolution Socrates Plato (ACT) (METHOD) Aristotle (LOGIC) [shift in learning from action to method to knowledge assimilation] [ICT can restore the lost aspects of learning] { { Facilities for universal dialogue, virtual learning, second life enactment, scenario building, information envisioning and options evaluation do enrich the learning Teacher Classical model: W - C - T Walk Chalk Talk Emerging model: W - C - T Web Contact Team Enabling Technologies – computer, networking, audio/video conferencing, digital libraries, webinars, cyberinfrastructure Role of Teacher • Learning facilitator • New instruction material designer • Information organisor • Developer of new evaluation and assessment methods • Explorer of new avenues for knowledge applications L I B R A R Y Information Needs of the Wisdom Society • Articulated and balanced viewpoint to guide the actions • Material for developing deep learning and critical thinking • In-depth information and knowledge with the documented experience to help one realize his/her potential • Leisure planning with value addition Information Needs of the Wisdom Society (2) • Self-service guidance and promotion • Unbiased and authoritative information for building of online courts and online dispute resolution systems • Articulated information to promote the customer participation in production (Prosumer) Books Websites Websites Journals Electronic Resources Balanced Information Input Solution Library Contribution • Reducing information poverty • Promoting archival intelligence to handle primary sources of information (extending records management techniques) • Enhancing trust of online information and allied systems • Facilitating establishment of both online and offline ‘communities of practices’ • Adoption of the ‘value sensitive design’ (VSD) approaches to introduce human values in information system operations LIS Preparations Periodic research-based studies to cover: • changing user needs, • information seeking behaviour, • information consolidation & interchange, • information surfeit, • knowledge application, • incorporation of ethical aspects, • machine-mediated dealings, and • organisation of material and services to move towards ‘ubiquitous library’ Library Upgraded to Wisdom Support System to ensure informed dialogues, restore art with technology, support multi-culture, and strengthen the economic & ecological interdependence In the forthcoming wisdom society too the library would play a pivotal role with focused services and broader perspective Thank You