Transcript CoP : Getting Started 4

CoP : Getting Started 4
Engaging the “Right”
Stakeholders:
Building the “community”
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Problems of Practice
• What are the key problems of practice?
• Who shares a passion for solving these
problems of practice?
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COP Members
• Facilitators lead….
– Organizational leaders with passion, vision, & commitment
• COP Members do….
– Cross-stakeholder or like-stakeholder
– Expectations for COP members: Observers, participants,
contributors
– Drive the work of the COP
• Inviting participation & engagement:
– What are the goals of the COP?
– Who is needed to accomplish these goals?
• Content Experts
• Enthusiasts
– Who are potential allies and worker-bees?
– Who might create potential barriers to this work?
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What are the “rules” for interaction?
• The community will benefit from coming up
with a set of “rules” to guide their
interactions.
– Pragmatics: Meeting schedule, method, agenda,
task management
– Inviting or engaging new members
– Inactive members
– Decision making (consensus)
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Setting the Strategic Context for
a Community of Practice
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EDUCATE
• Why do we want to build a CoP?
• What efforts are underway separately?
• How will working together advance our individual
work? Our shared work?
• What information and resources can be collected
and disseminated related to problems of
practice?
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Articles
Websites
Guidebooks
Working notes
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SUPPORT
• What method for communicating and
interacting about the work of the COP will
be used?
– Face to face meetings
– Conference calls
– Technology
– Virtual document sharing
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CULTIVATE
– What will we do to assist a group in ‘getting
going’ and sustaining a positive ‘rhythm of
interaction’?
– Inviting others into the CoP
– Monitoring CoP work and progress
– Evaluating and reporting out progress
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ENCOURAGE
• How can we feature or promote the work
and accomplishments of the community?
– Newsletter articles
– Conferences
– Webinars
– E-News
– SPDG Evaluation
– Other?
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INTEGRATE
• How can we involve and integrate the
community work into the policies and
decision-making of the organizations and
agencies?
– How can the value of these relationships be
communicated to decisionmakers?
– Can we create feedback loops among
decisionmakers, practitioners and consumers?
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Examining your Progress
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Record the work of your COP
Plan for reviewing your progress (quarterly?)
Solicit feedback from COP participants
Solicit feedback from external stakeholders
Utilize and/or adapt the progress check
Report progress
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Next Steps
• Will we do this?
• Who will take the first leadership/facilitation
roles?
• What next?
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